# Oracle Mobile Authenticator — user reviews

> 71 indexed App Store user reviews of Oracle Mobile Authenticator by Oracle America, Inc., rated 2.60/5 from 90 ratings.

- Source: https://appshunter.io/ios/app/oracle-mobile-authenticator/id835904829/reviews
- App overview in markdown: https://appshunter.io/ios/app/oracle-mobile-authenticator/id835904829.md
- Rating breakdown: 5★ 24 · 4★ 6 · 3★ 10 · 2★ 8 · 1★ 42

## Newest reviews (16 of 71)

### 2/5 — Ok Authenticator app

*2026-06-19*

It works mostly but has aggravating issues. Even using it with Oracle’s own cloud infrastructure, it proves to be problematic. It will not consistently push notify you of an MFA. You have to access the app and then it will pop up or you have to refresh your list of MFA configurations.  It also crashes periodically to the point where you must reboot your phone 2 or three times.  I thought the issue was my old phone until I upgraded my device and it continued.

### 2/5 — Closing automatically

*2026-06-05*

The application is closing as soon as it open, that fails the authentication, this issues came up today. Not able to login.

### 3/5 — It works

*2026-04-27*

It does the job. Please add support for approving from push notifications on Apple Watch.

### 2/5 — Login

*2026-03-17*

Hi you need to improve the login banner for related account example:- if some one lose there auth app what happens there are not able to login you need to provide account login then it will popup all auth linked accounts for that mail then it makes easy

### 3/5 — Not working after latest Apple update

*2026-02-04*

Not working with latest Apple update

### 3/5 — Dark mode not available

*2025-07-02*

It’s a very basic feature every app is providing I don’t know why oracle is so late on the latest trends

### 2/5 — iOS18から落ちて使えない

*2025-05-07*

マジで使えん…修正頼みます

### 3/5 — need to add as option for authenticators

*2025-03-04*

adding an Oracle exchange email account to iOS Mail app, this authenticator needs to be in the list of authenticators to use to authenticate, it’s not.

### 2/5 — Great when works

*2024-11-26*

Update was meant to stop it from crashing on startup. Keeps crashing.

### 1/5 — No way to restore Oracle cloud

*2024-11-14*

There is no mobile OTP recovery option. This app should only be used by oracle internal team. It should not be a public app. Its so bad. Just take a note or two from the competition. Or its developed by some underpaid intern in Oracle's team.

### 1/5 — 기기 재등록

*2024-10-30*

한번 설정하고나서 앱 삭제하면 고객센터에 전화해야하는건가요

### 1/5 — .

*2024-10-23*

기기 만료의 경우 대체 기기를 선택할 수 있는 방법이 없나요?

### 3/5 — Apple Watch Approval

*2024-10-18*

Other authenticators I'm able to approve on my watch. Would like to see this as a feature

### 1/5 — Very hard to use

*2024-10-16*

The instruction on the website is not clear at all, so is the app. 
There is no information about this app until you notice it’s too late. 

I really suggest Oracle should hire a professional team to deal with this, or stop using this new revision. 

Now I cannot access to my Aconex as I need to do the second step verification, however, the second step must be verified with this app which I never logged in…. 
Call the hotline and wait for more than 1 hour but no one picked up the call, leave voice messages and no one call me back…. 

I give 1 star as I cannot give 0.

### 3/5 — UX? I hardly know her!

*2024-09-09*

Who is the person who thought it was a good idea to have accept to the left, and reject bottom right? 
Also, missing lots of nice basic stuff like automatic backup to either OneDrive or iCloud, making life more difficult if you ever lose your phone or need to migrate to a different device. 

In general, clunky, basic, but works.

### 2/5 — Sometimes works

*2024-09-05*

Does what it’s supposed to until you update, then it wipes the saved accounts

## Most critical reviews (10 lowest-rated)

### 1/5 — Opens on approval

*2026-07-29*

Not sure why this is such a bad app. The DUO authenticator allows approval of popup notifications without triggering the app as the current app. It’s annoying that this app requires you go to the app after you approve the notification.

### 1/5 — Poor App

*2026-06-01*

The app has a frustrating issue where, despite having a strong and stable network connection, approving authentication requests often gets stuck on the loading screen. This makes the authentication process unreliable and time-consuming.

### 1/5 — 핸드폰 바꾸기 전에 미리 QR 안찍어두면

*2026-02-20*

고객센터에 연락하기전까지 쓰지도못함
별 1개가 아깝다

### 1/5 — Built in 1980

*2026-02-01*

The whole 2FA in  Aconex is an absolute joke! It was like it was designed in the 80’s

### 1/5 — データ消える

*2026-01-05*

データが消えていてログインできない
ociはリスクしかない

### 1/5 — Oracle Please

*2025-09-21*

Tour ecosystem is very poor. Everywhere you telling about MFA but no place telling how to set up. For last 2 hours i am just configuring oracle community. I ended up here because you charged for free acount no no proper support. It really frustrating

### 1/5 — Not backed up

*2025-09-01*

Sadly this app doesn’t backup to iCloud so if you ever replace your phone you get locked out of your Oracle account.  Since you can’t sign in, you can’t create an SR to get help resetting your account.

### 1/5 — New phone can’t log in

*2025-07-15*

New phone and can’t log in to do my job. Support is little help.

### 1/5 — アカウントがロックされどうしょうもない

*2025-02-24*

久々にログインしようときたところ、インストールし直しになりデータが失われたため、アカウントにログインできず、サポートにも繋がらなくて詰んでる。マジのゴミ。

### 1/5 — 폰 바꾸면 계정 날라갈수도

*2024-12-27*

4년전에 등록한 카드번호 말하라는데 내가 어떻게 알아

계정 날라감 등신 앱

## Most praised reviews (10 highest-rated)

### 5/5 — Funciona bem, facilita bastante

*2024-07-26*

Funciona super bem, seria bem vindo o suporte ao Apple Watch

### 5/5 — Excelente

*2023-10-10*

Brasileiros estão felizes com esse aplicativo, obrigado Oracle.

### 5/5 — Great app

*2023-09-06*

The app is simple to use. It seamlessly adds an extra layer of security to my account. No complaints

### 5/5 — Useful

*2020-11-05*

Very useful. Works on the go. Dependable.

### 4/5 — Not so convenient, lacks sync functionality

*2025-10-13*

No reason to use this than other authenticator apps, except for OCI (it's hard to not using it)

### 4/5 — Watch App

*2025-06-22*

Could we get a Apple Watch App for this? It would be very handy to approve 2FA

### 4/5 — Please enable screen rotation support

*2024-09-14*

The current version does not allow when I rotate my iPad to use it in our horizontal mode

### 4/5 — デバイス間での同期

*2024-09-02*

Google Authenticatorのようにデバイス間での同期ができるようになって欲しいです。

### 4/5 — Good

*2024-02-07*

It is doing its work perfectly but looking for better UI in list view.

### 4/5 — Basic Authenticator

*2021-10-31*

It is functioning and that is it. I really should have picked a different one..maybe some updates some day

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
