# Oral-B Connect: Smart System — For Guide + Sense Toothbrushes

> Smart toothbrush companion for tracking and improving brushing habits. (iPhone/iPad app by Procter & Gamble Productions, Inc..)

- Source: https://appshunter.io/ios/app/oral-b-connect-smart-system/id1472143391 (this page in markdown: same URL + `.md`)
- Developer: [Procter & Gamble Productions, Inc.](https://appshunter.io/developer/1647607014)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 3.90/5 from 360 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 36 MB
- Languages: English, German
- Released: 2020-06-12
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/oral-b-connect-smart-system/id1472143391/reviews.md

## What is Oral?

Curious how well you're actually brushing your teeth each day? Introducing the Oral-B Connect app - designed to give you personalized insights into how you brush everyday, so you can achieve a happier, healthier smile. 

Oral-B Connect App is:
A Fitness Tracker, but for Your Mouth!
When paired with an Oral-B Sense or Guide device, you'll be able to track your brushing habits, including how long you brush and if you've brushed too hard. Giving you real-time feedback on your daily oral health routine.

A Personalized Brushing Coach!
Based on your unique brushing habits, you'll receive guided tips and advice to improve your overall oral health. 

Brush Head Replacement Reminder!
No more forgetting to change your brush head. Oral-B Connect syncs with Amazon Dash Replacement services to ensure you have a fresh replacement brush head delivered right when you need it.

Sync with Apple Health
Oral-B Connect saves your brushing sessions to the Apple Health app.

Brush head replacement service is currently available in the United States.

REQUIREMENTS:
- Oral-B Sense Smart Brushing System
- Oral-B Guide Smart Brushing System

Find out more about Oral-B Smart Brushing Systems by visiting www.oralbconnect.com

## Key features

- Brushing habit tracking
- Real-time feedback
- Personalized coaching tips
- Brush head replacement reminders
- Syncs with Apple Health

## What do users think of Oral?

Overall sentiment: negative

**Pros**

- 👍 User-friendly and intuitive interface
- ✨ Clean teeth feel excellent
- 📊 Good tracking of brushing habits
- ⚙️ Easy setup and layout

**Cons**

- 🐛 Frequent app crashes and freezing
- 🔌 Smart charger connection issues
- 📍 Privacy concerns with data collection
- 🌍 Region/location-specific limitations
- 🔗 Bluetooth connectivity problems
- 📱 iOS compatibility issues
- 🤖 Alexa integration broken
- 📊 Inaccurate tooth tracking display
- ⚠️ Poor customer support response
- 🔄 Inconsistent app performance

**Commonly reported bugs**

- App crashes on iOS 15 and iOS 14
- Smart charger detection fails during setup
- Bluetooth pairing hangs at charger detection step
- App freezes and stops recording brushing time
- Tooth tracking shows wrong quadrants than actual brushing
- Alexa activation button non-functional
- App doesn't load or open
- Device settings don't save after restart
- Region mismatch (app thinks user in different country)
- App crashes after v9.1 installation
- Alexa device registration fails

**Most requested features**

- Brush head reminder based on usage minutes instead of calendar days
- Visual feedback during brushing to stay within tracking ring
- Device renaming and color customization that persists
- Quadrant view of mouth during brushing
- Previous app version availability
- Better update history documentation

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/oral-b-connect-smart-system/id1472143391/reviews.md

### 1/5 — Delete immediately

*2024-01-01*

Honestly, can’t you just give me a Bluetooth connection without trying to capture my personal information? Don’t need personal information for me to connect to a toothbrush. Do not give these people your personal information. Why in the world would they need your location?!!!  They must be up to no good. We will not sign up and sign in. Avoid Oral-B toothbrushes from now on.

### 3/5 — Brush head reminder changed

*2023-08-02*

This reminder apparently is now based on calendar days. It used to be based on minutes used which I feel is a much better indicator of wear. The calendar period may be too short for those who brush once a day. It may be too long for those who brush multiple times per day and/or for longer than 2 minutes.
Also update your update history please. I have gotten several update more recent than what is shown here.

### 3/5 — Brush head reminder changed

*2023-07-30*

This reminder apparently is now based on calendar days. It used to be based on minutes used which I feel is a much better indicator of wear.

### 1/5 — Doesn’t pair with smart charger

*2023-01-07, version 1.3.6*

It pairs with the brush itself but when painting with the smart charger(step 2) it doesn’t work.I’d love to use this app but I can’t get it to work.

### 1/5 — App crashes after installing v9.1

*2022-07-09, version 1.3.5*

Since installing v9.1 app crashes every time I brush.

### 1/5 — Good, when works

*2022-05-27, version 1.3.5*

The app is great, when it works. Only works first time after installed. I’ve been in touch d with tech support  for over a month, feel like getting the run around. Very disappointed with Oral B.

### 1/5 — Can’t use app because it’s set to a false country or region.

*2022-04-26, version 1.3.5*

This app thinks I’m in South Africa, but my account is in the US

### 1/5 — Will NOT connect to Alexa

*2022-04-23, version 1.3.4*

Although cumbersome with several attempts (device resets, etc.) to work through setup, the toothbrush base connects to everything BUT Alexa. The base will not go beyond searching stage in this part of setup. Finally had to skip this feature. Now, while in the app, “Activate Amazon Alexa” button will not even function. Oral B chat representative confirmed my phone is up to date, and claims it is a known bug with the app that will be fixed next week. This product is being sold with a known app issue that means all product features will not work. By the way, Alexa app does not work to “find [this] device,” so that’s not an option either. I will be returning if I was lied to about app bug being worked out next week.

### 3/5 — Can no longer sync with Amazon Alexa

*2022-04-20, version 1.3.4*

The button that says “Activate Amazon Alexa” no longer works. I’ve sent feedback through the app before and never heard back.

### 1/5 — Alexa registration issues

*2022-04-09, version 1.3.4*

Everything worked fine and then all of a sudden the base ‘isn’t registered’. The Alexa says to register use the companion app. Unfortunately the button in the app to add Alexa doesn’t do anything. The Alexa app can’t find the new device either. So Alexa is pretty much useless.

## Frequently asked questions about Oral

### What does the Oral-B Connect app do?

The Oral-B Connect app works with Oral-B Sense or Guide smart toothbrushes to track your brushing habits. It provides personalized insights, real-time feedback on brushing duration and pressure, and coaching tips to improve your oral health.

### What are the key features of the Oral-B Connect app?

Key features include tracking how long you brush, monitoring if you brush too hard, offering personalized coaching based on your habits, and reminding you to replace your brush head. It also syncs your brushing sessions with Apple Health.

### Is the Oral-B Connect app free to use?

Yes, the Oral-B Connect app is free to download and use. The app itself does not have any associated costs.

### What devices are required to use the Oral-B Connect app?

To use the Oral-B Connect app, you need to have either an Oral-B Sense Smart Brushing System or an Oral-B Guide Smart Brushing System. The app is designed to work in conjunction with these specific smart toothbrushes.

### What is the brush head replacement service?

The app can sync with Amazon Dash Replacement services to automatically reorder and deliver new brush heads when they are due for replacement. This service ensures you always have a fresh brush head for optimal cleaning. Note that this service is currently only available in the United States.

## Version history (last 3 releases)

### 1.3.8 — 2023-08-24

- Bug fixes and performance improvements

### 1.3.7 — 2023-08-15

- Bug fixes and performance improvements

### 1.3.6 — 2022-12-12

- Bug fixes and performance improvements

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## More apps by Procter & Gamble Productions, Inc.

- [Oral-B](https://appshunter.io/ios/app/oral-b/id698092608)
- [Disney Magic Timer by Oral-B](https://appshunter.io/ios/app/disney-magic-timer-by-oral-b/id747541884)
- [Oral-B Fun Zone](https://appshunter.io/ios/app/oral-b-fun-zone/id1455983407)
- [Oral-B Cosmos](https://appshunter.io/ios/app/oral-b-cosmos/id6745017846)

All apps by Procter & Gamble Productions, Inc.: https://appshunter.io/developer/1647607014

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*