# Orange Bank & Trust Mobile App — user reviews

> 100 indexed App Store user reviews of Orange Bank & Trust Mobile App by Orange Bank & Trust Company (INC), rated 4.40/5 from 248 ratings.

- Source: https://appshunter.io/ios/app/orange-bank-and-trust-mobile-app/id1065657952/reviews
- App overview in markdown: https://appshunter.io/ios/app/orange-bank-and-trust-mobile-app/id1065657952.md
- Rating breakdown: 5★ 188 · 4★ 21 · 3★ 11 · 2★ 8 · 1★ 20

## What do users think of Orange Bank & Trust Mobile App?

Overall sentiment: positive

**Pros**

- 👍 Easy to navigate and user-friendly interface
- 💰 Simple account management and balance checking
- 🚀 Quick and efficient transactions
- 📱 Works seamlessly across multiple devices
- 🔒 Secure and reliable access
- 💳 Mobile check deposit functionality
- 🏦 Professional and caring customer service
- 📊 Up-to-date information and account details
- 💡 Multiple banking features (transfers, bill pay, wires, ACH)
- 🌟 Local community-focused banking

**Cons**

- 🐛 Frequent login requirement issues
- 🐛 Mobile check deposit crashes and camera problems
- 🐛 Not all accounts display on login
- 🐛 Zelle integration errors and accessibility issues
- ⏰ Limited functionality during non-business hours
- 🔐 Excessive passcode requirements despite biometric login
- 📐 Clunky and outdated design layout
- 🖥️ Screen adjustment issues on certain iPhone models
- ❌ Missing features compared to competitors
- ⚠️ Inconsistent app performance and reliability

**Commonly reported bugs**

- App crashes after taking check deposit photos
- Not all accounts appear on initial login
- Zelle feature returns error messages
- Screen layout issues on iPhone 11 and other models
- Mobile check deposit camera functionality failures
- Inconsistent account display requiring multiple login attempts

**Most requested features**

- Zelle integration and accessibility improvements
- Credit line payoff availability online
- Enhanced mobile check deposit reliability
- Better platform modernization and redesign
- 24/7 functionality outside business hours
- Dark mode option
- Improved biometric authentication without constant passcodes

## Newest reviews (19 of 100)

### 3/5 — Alright

*2025-09-08, version 4.0.5912*

Keeps making me login

### 5/5 — Best bank ever.

*2025-04-15, version 4.0.5912*

So professional and caring but quick. The staff at the yonkers location is amazing!

### 5/5 — Peter Botti

*2025-03-16, version 4.0.5912*

The best

### 5/5 — Excellent

*2025-03-16, version 4.0.5912*

Excellent, easy to use, safe and secure

### 5/5 — Deposit is so easy!

*2025-03-07, version 4.0.5912*

Love this app

### 5/5 — Mike H

*2025-03-06, version 4.0.5912*

Great app , easy to use

### 5/5 — Excellent app

*2025-02-27*

Easy to navigate. Up to date information

### 5/5 — Drywall City Inc

*2025-02-17, version 4.0.5912*

César A Perez

### 5/5 — App

*2025-02-14, version 4.0.5912*

It is OK , not great

### 5/5 — App

*2025-01-13, version 4.0.5909*

I’m a fan. Has all the functions I need. Love how easy it is to use.

### 5/5 — Excellent

*2024-12-07, version 4.0.5909*

Excellent, easy to use, safe and secure

### 5/5 — Excellent app

*2024-11-26*

Easy to navigate. Up to date information

### 5/5 — Artie

*2024-11-25, version 4.0.5909*

It’s Great..

### 5/5 — Consistent

*2024-10-18, version 4.0.5904*

This site has been reliable and I have had no issues accessing ever!

### 5/5 — Excellent service

*2024-09-28, version 4.0.5904*

Excellent service in person or ATM.  I prefer to go inside since everyone is so kind and helpful.  This is a bank where service comes first ~ decisions are made locally and the bank is invested in the community.

Small Town Banking ~ with the home town touch and extremely professional and kind staff.

Orange Bank offers so much more then the big box banks, 5 stars to Orange Bank.

### 5/5 — Orange Bank App

*2024-09-20, version 4.0.5904*

Like everything else with Orange Bank and Trust, the app is excellent. It’s easy to use and very helpful.

### 5/5 — Great banking app

*2024-07-15, version 4.0.5904*

User-friendly, easy to navigate. Buy Local. Bank Local.

### 5/5 — Excellent app

*2024-06-30*

Easy to navigate. Up to date information

### 5/5 — Hi

*2024-06-28, version 4.0.5904*

I love the bank

## Most critical reviews (10 lowest-rated)

### 1/5 — If I could give them a zero I would

*2024-10-23, version 4.0.5904*

I opened a checking account with this bank and they told me I should receive my card in the mail in a week it has been almost three weeks in a couple days and still no debit card smfh

### 1/5 — So old & antiquated

*2024-01-29, version 4.0.5813*

Terrible banking app. Mobile check deposit doesn’t work. The site is designed clunky & old. Functionality very very limited. Needs an entire overdo. Very disappointing.

### 1/5 — Not complete

*2023-06-14, version 3.0.5802*

When I log on, not all of my accounts will show up BUT if I log out and back in a few times all the accounts will miraculously appear. I was told when I went into the bank that the problem was how old my Phone was, but the problem has not improved since I upgraded to the last iPhone

### 1/5 — zelle impossible

*2023-06-13, version 3.0.5802*

I created an on line account, signed up for bill pay, but when I try to zelle get a screen that simply says “error.” When I try to use the app when I click on zelle it takes me back to the main screen.  Simply does not work. Don’t say you have Zelle if you don’t.  Don’t have an App if it doesn’t work.

### 1/5 — Not that great at all…

*2023-05-12, version 3.0.5802*

Can’t do anything during non business hours the only reason to have the app is to move money around from account to account.

### 1/5 — Not complete

*2023-01-19, version 3.0.5726*

When I log on, not all of my accounts will show up BUT if I log out and back in a few times all the accounts will miraculously appear. I was told when I went into the bank that the problem was how old my
Phone was, but the problem has not improved since I upgraded to the last iPhone

### 1/5 — Where’s Zelle?

*2022-12-07, version 3.0.5726*

This app is great! I can’t find anywhere how to access Zelle on it though… Did I miss something?

### 1/5 — Not that great at all…

*2022-11-02, version 3.0.5724*

Can’t do anything during non business hours the only reason to have the app is to move money around from account to account.

### 1/5 — So old & antiquated

*2022-04-09, version 3.0.5716*

Terrible banking app. Mobile check deposit doesn’t work. The site is designed clunky & old. Functionality very very limited. Needs an entire overdo. Very disappointing.

### 1/5 — Hard to navigate

*2021-07-06, version 3.0.5700*

Poor layout and functionality. The service I receive in the branch locations are terrible so I thought I’d start using the app. This app is 5 years behind all relevant competitors.

## Most praised reviews (10 highest-rated)

### 5/5 — Impressive

*2026-05-30, version 7.0.250901*

This is a markedly complete app, for a relatively small institution. Lots of features, including Face ID.

### 5/5 — App

*2026-04-27, version 7.0.250901*

It is OK , not great

### 5/5 — Excellent app

*2025-12-03, version 7.0.250901*

Easy to navigate. Up to date information

### 5/5 — Peter Botti

*2025-11-11, version 7.0.250901*

The best

### 5/5 — Oct

*2025-10-30, version 7.0.250901*

Excellent

### 5/5 — Great App

*2025-10-24, version 7.0.250901*

Love the details in the app , and its very beneficial 😏👍🏾

### 5/5 — Best bank ever.

*2025-10-23, version 7.0.250901*

So professional and caring but quick. The staff at the yonkers location is amazing!

### 5/5 — Artie

*2025-10-23, version 7.0.250901*

It’s Great..

### 5/5 — Drywall City Inc

*2025-10-22, version 7.0.250901*

César A Perez

### 5/5 — Easy to use!

*2025-04-17, version 4.0.5912*

Love OBTC - the ease of use is great for our non profit music school

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*
