# Orange Max it - Côte d'Ivoire — user reviews

> 121 indexed App Store user reviews of Orange Max it by Orange CI, rated 3.70/5 from 250 ratings.

- Source: https://appshunter.io/ios/app/orange-max-it-cote-divoire/id1061120855/reviews
- App overview in markdown: https://appshunter.io/ios/app/orange-max-it-cote-divoire/id1061120855.md
- Rating breakdown: 5★ 130 · 4★ 28 · 3★ 22 · 2★ 21 · 1★ 49

## What do users think of Orange Max it?

Overall sentiment: mixed

**Pros**

- 👍 User-friendly and intuitive interface
- 🚀 Fast and efficient money transfers
- 💡 All-in-one application consolidating multiple services
- 🔒 Secure platform for financial transactions
- ⭐ Excellent customer support responsiveness
- 💰 Easy airtime and data package purchases
- 🎯 Simple and practical design

**Cons**

- 🐛 Frequent app crashes and freezing
- 🔐 Login and authentication issues
- ⚠️ Restricted mode blocking access
- 💸 Transaction failures and payment issues
- 🌐 Poor connectivity requirements and restrictions
- 📱 Unstable performance on iOS
- 🔄 Inconsistent functionality and reliability
- 📢 Excessive promotional notifications
- ⏱️ Slow app performance
- 🚫 Limited transaction history visibility

**Commonly reported bugs**

- eSIM conversion crashes and fails repeatedly
- Login link doesn't open on different phones
- Restricted mode prevents account access
- App only loads front page then freezes
- Authentication errors on foreign connections
- Payment processing failures with no error explanation
- App crashes when attempting eSIM conversion
- WiFi/mobile connectivity detection issues
- Transaction data not loading properly
- Persistent authentication failures despite correct credentials

**Most requested features**

- eSIM conversion functionality that works reliably
- In-app customer support chat similar to Wave
- Extended transaction history (3+ years like Wave)
- Family data sharing option restoration
- Ma Box Orange feature restoration
- Personalized greeting with user names instead of 'client'
- Ability to disable promotional notifications
- Better offline functionality

## Newest reviews (12 of 121)

### 3/5 — Historique des transactions OM insuffisant

*2025-12-05, version 10.0.24*

Impossible de voir l’historique des transactions OM sur une large fourchette de temps. Avec Wave par exemple on peut retrouver l’historique d’une transaction datant de plus de 3 ans au moins.

### 5/5 — Orange

*2025-10-23, version 10.0.23*

Pas mal

### 4/5 — Orange

*2025-10-23, version 10.0.23*

Cool

### 4/5 — Orange

*2025-10-21, version 10.0.23*

Pas mal, mais peut être améliorée.

### 4/5 — Max it

*2025-10-20, version 10.0.23*

Rapide et efficace

### 5/5 — Orange

*2025-10-16, version 10.0.23*

Bien

### 5/5 — Très facile pour orange money

*2025-10-15*

La possibilité d’envoyer l’argent  mes proches en utilisant simplement mon répertoire

### 4/5 — Orange

*2025-10-11*

Un peu lent

### 5/5 — Maxi it upgrade is a game changer!!!

*2025-10-08*

It’s super easy to send and receive money from friends and family. The interface is smooth, and everything feels intuitive. I especially appreciate how quick and helpful the support team is — they don’t just fix mistakes, the app itself guides you through a few simple steps to correct them. In my case, I accidentally sent money to the wrong person, and I was able to resolve it quickly thanks to the built-in process and responsive support.

Refilling airtime is just as seamless — fast, easy, and reliable. I gladly give Max It 5 stars and recommend it to anyone who wants a secure and user-friendly way to manage their money.

### 5/5 — Orange

*2025-10-07, version 10.0.23*

Superbe innovation et surtout très pratique

### 5/5 — Max it

*2025-10-07, version 10.0.23*

Bonne application

### 3/5 — Orange

*2025-10-07*

Simple

## Most critical reviews (10 lowest-rated)

### 1/5 — Cluttered, complicated & unpleasant to use

*2026-08-13*

The Orange Maxit app is awful.  It is cluttered, complicated, and unpleasant to use — yet Orange requires it for certain account services.  The app is a reason to avoid Orange (aside from their frequent service outages and terrible customer service).

### 1/5 — Rien ne fonctionne

*2026-07-02*

Il te charge extra à chaque fois et toujours des problèmes techniques à ne pas en finir. Great potential but poor execution. Need some real work.

### 1/5 — Mon avis

*2026-06-01, version 10.0.29*

Cette application est nul remettez nous l’ancien orange Monney svp ! Merci

### 1/5 — Unfair use

*2026-05-13*

This application makes it required to share contacts before sending funds. I will delete it because I don’t want to share my contacts.

### 1/5 — 07

*2026-02-17, version 10.0.28*

C’est pas la première fois qu’il fait ça, j’ai perdu jusqu’à maintenant 25 000 à peu près à cause de ces petits trucs, c’est trop con ça maintenant je suis rentré chez auzen pour charger un passe de 30 jours, 5150 et ça met un échec pour la deuxième fois et ça jusqu’à maintenant c’est 10 350 et avant il y a 25 000 s’il te plaît remboursez-moi l’argent et tout est payé dans le solde de du compte tu peux vérifier ça et merci

### 1/5 — Very poor signal worst experience ever . La plus mauvaise application que j’ai utilisé

*2026-01-17, version 10.0.25*

Use scamm bad experience don’t ever subscribe.. les chaînes ne sortent pas et ils refusent de rembourser.

### 1/5 — Very poor signal worst experience ever

*2026-01-05*

Use scamm bad experience don’t ever subscribe..

**Developer response:** Hello Bistamy,  

We’re sorry to hear about your experience. It seems your concern is related to network signal rather than the Max it app. For issues with network coverage, we recommend contacting our customer service team by dialing 0707 or visiting the nearest Orange store. They will assist you in resolving this issue as quickly as possible.  

If you have any feedback or concerns about the Max it app, feel free to share them with us so we can assist you better.  

Thank you for your understanding,  
Orange Customer Service

### 1/5 — Login issues

*2026-01-03*

You cannot develop an app like this and make sure that the user struggles for a simple login.. 

The loggin is not working especially when you run the orange app on a different phone. They will send you a link to continue the login but link can’t open..

### 1/5 — Data familly

*2025-06-22, version 10.0.21*

C’est nul cette mise à jour vous avez retirer des options tel que le partage data familly

### 1/5 — App not working

*2024-11-24*

App not working at all!!! Only loadung first page why?!

## Most praised reviews (10 highest-rated)

### 5/5 — Selon moi

*2026-03-26*

Max it est l’application vraiment tout en un ❤️‍🔥 génial , until et efficace 😍

**Developer response:** Bonjour cher client,

Merci pour ces bonnes remarques. Elle seront bien prises en compte dans nos prochaines mises à jour.
 
Restez connecté.

### 5/5 — Super bon

*2026-01-21, version 10.0.26*

Super bon

### 5/5 — Orange

*2025-11-25*

Je suis trop touchée par l’application

### 5/5 — Orange

*2025-11-24, version 10.0.23*

Top et facile la vie

### 5/5 — Satisfaction

*2025-11-24, version 10.0.23*

Très bien et fiable

### 5/5 — Commentaire

*2025-11-21, version 10.0.23*

Très bonne application

### 5/5 — Orange

*2025-11-19, version 10.0.23*

Super

### 5/5 — Max

*2025-11-13, version 10.0.23*

Superbe application vraiment merci orange

### 5/5 — Orange

*2025-10-30, version 10.0.23*

Tres bonne app pratique qui regroupe tte les fonctionnalités. Je recommande!!!

### 5/5 — ORANGE

*2025-10-27, version 10.0.23*

Pratique

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
