# Orange Max it - Jordan — user reviews > 141 indexed App Store user reviews of Orange Max it by Petra Jordanian Mobile Telecommunication, rated 4.11/5 from 433 ratings. - Source: https://appshunter.io/ios/app/orange-max-it-jordan/id808824590/reviews - App overview in markdown: https://appshunter.io/ios/app/orange-max-it-jordan/id808824590.md - Rating breakdown: 5★ 169 · 4★ 18 · 3★ 17 · 2★ 7 · 1★ 36 ## What do users think of Orange Max it? Overall sentiment: negative **Pros** - 🚀 Excellent app with smooth performance - 👍 User-friendly interface - 🚀 Reliable and convenient services - 👍 Easy to manage services - 👍 Helpful customer chat support **Cons** - 🐛 Frequent login issues - 🐛 Unreliable internet balance tracking - 🐛 Confusing and outdated UI - 🐛 Crashes and technical difficulties - 🐛 Poor customer service experience **Commonly reported bugs** - Login screen crashes - Internet balance not updating correctly - Inability to access account from outside Jordan - Unreliable payment processing **Most requested features** - Ability to manage all services (mobile, internet, etc.) from one account - Real-time balance and usage tracking - Improved app stability and performance - More intuitive and modern user interface - Better customer support and issue resolution ## Newest reviews (12 of 141) ### 3/5 — Very complicated *2026-08-16, version 10.0.21* Can’t see what i owe and where to pay… ### 2/5 — Log in *2026-04-11, version 10.0.19* Fingerprint or face recognition not available to login the app ### 1/5 — معان الوضع سيء *2026-01-16, version 10.0.14* فعلو الحزمه بعد الشراء سهل طريقة الاستخدام بالتطبيق ، ### 1/5 — Amateur development *2026-01-09, version 10.0.14* You need to be in Jordan for it to work as expected. ### 1/5 — خدمة سيئة *2025-12-29, version 10.0.14* قمت بشحن خطي انترنت 13 جيجا لمدة اسبوع حسب العرض المقدم من قبلكم تفاجأت بخصم عشرون قرشا من رصيد المكالمات.. تواصلت مع خدمة العملاء لأفاجأ أيضاً بأنني استهلكت 13 جيجا خلال شبك دقيقة واحدة وتم خصم الشبك من رصيدي الأساسي.. أين رصيد الانترنت 13 جيجا؟ ### 3/5 — UX isn’t the best *2025-12-07, version 10.0.14* The UX could have some improvements. ### 3/5 — تطبيق فوضوي *2025-11-30, version 10.0.14* غير مرتب بحسب اولويات المستخدم بل بحسب ما يريد مقدم الخدمة مما يصعب الوصول للهدف المطلوب. بعض الأيقونات ترسلك لصفحة تقول ان الشركة لم تدفع رسوم استضافة الصفحة ولذلك لا يمكن اعادة التوجيه للصفحة الصحيحة. الميزة الوحيدة ان ليس به اعلانات تملأ الصفحة مثل تطبيق الشركة الأخرى المزعج جدا ### 1/5 — Worst experience! *2025-11-17, version 10.0.14* By far, this is my worst experience ever dealing with a service app! Every time I’m logging in it’s a technical error technical issue technical difficulties. That’s all the time. I’ve been trying to recharge my number since I’m outside Jordan for the past not less than four months and I’m about to lose my line. This company is charging people for services, earning millions of dinars, yet it’s unable to present a fully functional app to serve clients no matter where they are! I reached Orange to have a solution for my line, and they wanted me to be there in person or send some kind of proxy through the embassy which located 7 1/2 hours drive from me or their latest solution was to use their unuseful app that keeps telling me error all the time! ### 1/5 — شركة زباله *2025-10-13, version 10.0.11* خدمات زباله تغطيه مأساه. كل اشوي بقطع الخط. طبعا النصب و الاحتيال تخصصكم. الله لا يسامحكم. الشركه راح تسكر السنه الجاي. بس يطبق نقل الخط من شركة لشركة ثانيه. أنا عندي ١٥ رقم للعائله راح انقلهم كلهم لاي شركة غيركم يا همل. ### 1/5 — Bad UX *2025-10-03* Very bad user experience specially that it’s been years I’m trying to join rewards by entering my ID but till today no real help even from customer support **Developer response:** Hello Dear, Please elaborate More about your inquiry by contacting us through WhatsApp service at 0777700177. Thank you for Using Orange. ### 1/5 — Worst app ever *2025-09-14, version 10.0.11* Nothing ever works ### 1/5 — Mr. *2025-08-22, version 10.0.10* Weak, not easy to use, not access to everything really bad ## Most critical reviews (10 lowest-rated) ### 1/5 — ORANGE MAX IT *2026-08-19, version 10.0.21* This app needs to be obliterated. ### 1/5 — خدمة سيئة *2026-08-17, version 10.0.21* سيء جداً ### 1/5 — Unbelievably horrible *2026-07-27, version 10.0.21* Nothing works just like the service itself ### 1/5 — المفرق *2026-05-24, version 10.0.19* للاسف التطبيق غبي ويتعطل كثير ولا ينفذ طلبات الشراء بالشكل المطلوب ### 1/5 — Compatibility issue *2026-05-23, version 10.0.19* Very stupid to have compatibility for iOS from 15 and above ### 1/5 — Bad application *2026-05-18, version 10.0.19* The worst application, when Im abroad I can’t log in nor pay my bill ### 1/5 — Fraud *2026-05-05, version 10.0.19* I wanted to charge my prepaid other number for extra net but without any warning added the money to my already post paid line which has alot of unused data. ### 1/5 — Not UI friendly *2026-04-06, version 10.0.18* The application not functional well and there is no info about when the line will expire and most important no Apple Pay method available ### 1/5 — Jordan *2026-03-31, version 10.0.18* There is a frustrating delay in services, please take this into consideration. ### 1/5 — Bad UX *2026-01-22, version 10.0.14* Very bad user experience specially that it’s been years I’m trying to join rewards by entering my ID but till today no real help even from customer support Update: please hire professional user experience team ## Most praised reviews (10 highest-rated) ### 5/5 — تطبيق ما منو فايده *2026-08-25, version 10.0.21* ما منو فايده ودايم معلق صفر تقيموووو ### 5/5 — رهيب *2026-07-18, version 10.0.21* رهيب ### 5/5 — الكرك *2026-07-02, version 10.0.20* محي ### 5/5 — Petra *2026-03-12, version 10.0.18* Good ### 5/5 — خدمة ممتازه *2026-03-10, version 10.0.18* خدمة ممتازة من شركة Orange! سرعة الإنترنت مستقرة، وتغطية شبكة الهاتف ليست بالشكل المطلوب، وفريق دعم العملاء متعاون ومحترف دائمًا. أقدّر كثيرًا مدى موثوقية الاتصال سواء للمكالمات أو لاستخدام الإنترنت. بشكل عام تجربة رائعة مع Orange، وأنصح بخدماتهم لأي شخص يبحث عن إنترنت واتصال موبايل موثو ### 5/5 — Orange App *2026-01-15, version 10.0.14* Excellent app with a smooth, user-friendly interface and reliable performance. Services are easy to manage, fast, and very convenient. Highly recommended. ### 5/5 — Good service *2025-12-10, version 10.0.14* Best telecom service ### 5/5 — ا *2025-09-14, version 10.0.11* تطبيق رائع ### 5/5 — Hassan *2025-07-16, version 10.0.10* The best company in Jordan ### 5/5 — ممتاز *2025-07-13, version 10.0.10* تطبيق ممتاز استغرب من التقييمات الاخرى الغير واقعية --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*