# Orange Tours and Travels — user reviews > 50 indexed App Store user reviews of Orange Tours and Travels by Infinity Infoway Pvt. Ltd., rated 2.30/5 from 3 ratings. - Source: https://appshunter.io/ios/app/orange-tours-and-travels/id1460237563/reviews - App overview in markdown: https://appshunter.io/ios/app/orange-tours-and-travels/id1460237563.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (20 of 50) ### 1/5 — Terrible terrible service *2024-09-09, version 3.4* Today I traveled from hubli to Bangalore and we were supposed to reached Bangalore Madiwala at 6:15 , that’s the main reason I had booked the bus but it was a nightmare experience for all the customers and me to reach Madiwala at 9:15 am We plan our day and office around it and it just turned my day upside down. The driver was so rude to us and started yelling when we questioned the timings . He had stopped twice in the midnight which we had no knowledge abtout n for washroom breaks the stop was for an hour !! All of this led to the delay and he conveniently put it on traffic and once we questioned him He started abusing and yelling Terrible terrible service ### 1/5 — Srikakulam to Vijayawada bus *2024-07-12, version 3.4* One of the worst experiences I had More than 50 times I travelled by orange but this time Bus was not Tidy curtains bed sheets and pillow covers are dirty no water given and on power in charging ports ### 1/5 — Pathetic service dont use it ever *2024-06-25, version 3.4* Worst service ever. The bus has changed from multi axle to normal one last 30 mins before the bus. AC doesnt work at all. Engine gets heated up and fumes coming out of it. They Opened window since the AC doesnt work. That too holding it with a water bottle it fell down in between with force, super dangerous. Washroom breaks arent there until asked and forced for it. Engine gets heated up so the driver is going at 50 speed and reached destination at 3Pm while we are supposed to reach at 8-9Am in the morning. When the bus breaks down we have to literally wait on the road no one answers their calls from their own company and we wait on road for ever. Payed so much for nothing. Overall the worst bus travel service ever. Disclaimer- “You wanna try it , do it at your own risk”. ### 1/5 — Worst service *2024-06-02, version 3.4* This orange bus is fake how come for only orange bus there is traffic jam in Bengaluru and they are least bothered to lift the call tracking doesn’t work waited for 3 hrs from 1045 pm to 0100 am still no response worst experience don’t recommend at all worst people to trust ### 1/5 — Shifting buses at 3:30 am while travelling from bangalore to Vij *2024-05-09, version 3.4* Worst experience ever. I am travelling with my wife and 3y son from Bangalore to Vijayawada. They are doing some shady business and woke everyone up in the middle of the night at exactly 3:35 am and asked to shift to another bus. Total sleep and peaceful journey got disturbed. On top of that we are delayed by 2 hours. Boarded bus at Bangalore silkboard by 9:30pm but still haven’t reached Tirupati at least after 3:40 am in the morning ### 1/5 — Ticketless people on the bus. Using fowl language *2024-05-06, version 3.4* I happen to book orange for my recent travel . We noticed 2 people were boarded in the bus who were sitting in the walking area( aile). They spoke loudly and used fowl language too. There were women and children on the bus who could hear this fowl language . Shame on this travel . They don’t care about safety and allow anyone in the bus to risk passengers. Never book with orange if you want to be safe. This is my last booking with them . ### 1/5 — Don't book tickets in this. The Worst and unreliable Bus service *2024-04-22, version 3.4* I booked ticket in this and they cancelled the bus and informed before 2 hours of journey. Buses are also old . Only the outside look is good. No amenities inside. Please don’t get cheated. Don't book tickets in this. ### 1/5 — Worst service *2024-01-26, version 3.4* You don’t even deserve 1star rating worst service you better shut your business so that people won’t suffer ### 1/5 — Waste service *2023-12-25, version 3.3* Wating at Patanchurvu on road with children and family no place to sit . Mosquitos biting Never prefer this travels ### 1/5 — Worst travel service ever witnessed *2023-11-27, version 3.3* They simple cancel the service hour before journey time and never refund the money They talk very rude when you try to contact customer service Very very worst experience ### 1/5 — Very worst *2023-10-01, version 3.3* Please dont choose this travels . This is one of the worst travels ever travelled. It is. Never on time too much of delay issues I suggest not to choose this . ### 1/5 — Rating 1 *2023-09-29, version 3.3* Customer care not connected and last minute cancellation bus this is 4th time last minute cancellation message comes finally I realised next time onwards I’m not book ORR travels and tittle is more reliable and passionate after all full fill his caption. Finally my rating is 1 also feeling shame ### 1/5 — Dinner location *2023-08-30, version 3.3* You need to change the dinner spot bcz we are paying to eat the food,not by orange travel ,so need to stop at good hotel ### 1/5 — Worst bus *2023-07-13, version 3.3* I am travelling from Bangalore to Hyderabad on bus number KL 63D 2446 Bus in this U19 seat is worst seat touching head in top nd charging port was not working bus was also not on time worst bus worst services ### 1/5 — Worsted *2023-06-26, version 3.3* Customer care service too worsted any body can reach when you are facing problem during the journey or ticket booking i lost my money why because customer care number not working at the time .... 😡😡😡😡 Any body knows How to punish this kind of service providers how can u take action like police complaint or consumer court... ### 1/5 — Dont travel in this waste of money *2023-05-09, version 3.3* Dont travel in this waste of money and all are fake commitment not timely if u are a punctual person dont come near orange travels ### 1/5 — Worst experience with Orange travels *2023-04-30, version 3.2* worst experience ever.. Writing this review at 3.20 AM on May 1st as OTT 131 is just waiting on the road in L B Nagar, Hyderabad and females/kids inside are awaiting to attend washrooms. The bus driver is not answering us saying that bus will move upon receiving orders from higher authority. This is just insane and inhuman. Even customer care is not responding or providing any update regarding the bus/issue Everyone in the bus is just frustrated and going crazy as no one has any info/update on when they will reach their destinations!!! ### 1/5 — WORST EVER TRAVELS BUS/SERVICE *2023-02-03, version 3.1* They don’t even deserve 1 star, sadly without it will not be able to write review! Hygiene is a Joke in this bus, 1700/- is their ticket price where ticket is not even worth 500/-! Can’t add pictures here sadly! Atleast give a proper water bottle? When I called customer care they said they will inform driver about the unclean sheets, but none happened and I went and asked there was no answer from them, fraud and cheaters don’t waste your money and time on this guys! ### 1/5 — Very Bad experience *2023-01-08, version 3.1* Worst service and worst people. Never book orange travels. They don’t provide any services but claim to have everything nothing works in the bus no light, charging points or TV. ### 1/5 — Bad seating comfort *2022-12-07, version 3.1* I booked a ticket for long journey in an AC bus- Seater. But the seat is completely damaged not comfortable. Asked for seat change or provide an extra bed sheet to cover the seat big hole. But the person who incharge in the bus is not responding properly. Worst experience ever. I always used to travel in orange’s travels. But this time no one not responding properly. ## Most critical reviews (10 lowest-rated) ### 1/5 — Service issue *2026-07-30, version 4.0* I was having van pickup from from ameerpet and they should take me to the rajendra nagar with pickup van later. 20min before the driver or some one called us and said that you’ve to go to rajendra nagar by own transport and they’ll refund the amount, once we reached at the location they’re not lifting the call and they’ll refund amount we given to travel it got loss. Who is responsible for this. ### 1/5 — Worst service *2025-08-01, version 3.4* I had a very disappointing experience with this Orange travel operator. Despite booking my seat in advance, the service was cancelled at the last minute — and this isn’t the first time. It seems like cancelling booked services has become a regular practice for them, which causes major inconvenience and ruins travel plans. There’s no professionalism, and customer support is also unhelpful when you try to get clarity. And also charging port are not working properly. And also customer care people never pick the call immediately, like answer call after attempting lot of times. Travellers, please be cautious before booking with this operator. Reliability is a key part of travel, and unfortunately, this service lacks it entirely. ### 1/5 — Worst Experience *2025-06-03, version 3.4* Mr. Sunil Kumar, you created orange tours to provide service to people ensuring comfort and reliability. Unfortunately it looks like Orange has themselves missed the bus or should I say Messed the bus. Worst experience. ### 1/5 — Worst maintenance *2025-04-08, version 3.4* Charging ports are not working and no responsibility from the bus attendant and driver. Will never book a ticket again ### 1/5 — Third class service *2025-02-22, version 3.4* Third class service they will call u late on journey date and say your booked bus is breakdown and u have change seat if u r trying to booking please don’t do this is third class service ### 1/5 — Worst travels in India *2024-12-12, version 3.4* Very worst driver and support not responding and support team also not responding so don’t choose this travels and one more thing I traveled from sklm to hyd bus no NL 07 B 3244 bus driver and cleaner very worst on the date of 12th dec 2024 ### 1/5 — Worst journey ever *2024-12-06, version 3.4* My journey with Orange Travels OTT 43 was a nightmare. They charged ₹1000 for luggage well within the limits, and the driver and cleaner behaved rudely, disrespecting customers. The bus we were traveling in was seized midway, forcing us to change buses three times. In the second bus, they abandoned us at a roadside dhaba, telling us to arrange our own transport for the remaining 150 km. This caused us to spend an additional ₹1000 per person, resulting in a loss of over ₹5000 per person. The journey started with a 4-hour delay for pickup, and instead of reaching Hyderabad by 7 AM, we are now delayed until 12 PM, causing us to miss an important interview. Using a seized vehicle, blackmailing passengers for extra charges, and showing zero accountability are serious violations of consumer rights. As per the Consumer Protection Act, 2019, every consumer has the right to be protected from unfair trade practices, receive services of an acceptable quality, and seek redressal for grievances. I will file a case against Orange Travels under the Consumer Protection Act to hold them accountable for this horrifying experience. ### 1/5 — More than worst. *2024-11-03, version 3.4* My sincere suggestion better to close your travel business . All are requested to not to opt for this travels . Go for VRL or other travels . Once again iam requesting and suggesting all passengers not to go for orange travels it is garbage travels . They deserve no star rating but for the sake of review iam giving 1star. ### 1/5 — Worst service *2024-10-18, version 3.4* Is there a way I can give zero star. Poor service, rude staff and app as well as their website is very buggy crashes frequently. ### 1/5 — Worst service and experience ever pune to Hyderabad route *2024-10-05, version 3.4* Back to back third time, multi axle bus got cancelled and had allocated regular 2nd sleeper bus in the last moment, had no choice than to accept. Quality of the bus and service is became 2nd class, driver stopped bus way ahead of boarding point and family had to run towards with luggage and kid. Worst service at all, not gonna use or recommend Orange travels again! ## Most praised reviews (2 highest-rated) ### 2/5 — good service no complain buses *2021-11-12, version 2.9* But jab mei coustmer ko phone kiya tho ? rudly baat kiya mere? mujhe boltha koi yeshan kartha hai kya bus mei aake? tickets booking wale aur yeh jo coustmer mei call karthe yeh sab waste .thoda salary k saath .thoda tameez b sikhga deho unlog ko? ki kaisa baat karna hai coustmers se? baki driver aur cleaner se koi sikyath nahi mujhe? ### 2/5 — Not user friendly *2019-05-02, version 1.0* The registration was successful but I can’t able to login with my mail Id --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*