# Orangetheory Fitness — user reviews > 486 indexed App Store user reviews of Orangetheory Fitness by Orangetheory Fitness, rated 4.90/5 from 492,033 ratings. - Source: https://appshunter.io/ios/app/orangetheory-fitness/id1424351827/reviews - App overview in markdown: https://appshunter.io/ios/app/orangetheory-fitness/id1424351827.md - Rating breakdown: 5★ 462,816 · 4★ 23,259 · 3★ 3,642 · 2★ 867 · 1★ 1,449 ## What do users think of Orangetheory Fitness? Overall sentiment: positive **Pros** - 🤩 Amazing workout experience - 🤗 Friendly and supportive staff - 💪 Effective for getting in shape - 🧠 Motivating and challenging - 🕰️ Convenient class scheduling **Cons** - 🤯 Frustrating app issues - 🤔 Confusing app navigation - 💰 Expensive membership - 🕰️ Limited class availability - 🤖 Impersonal app experience **Commonly reported bugs** - App crashes and freezes - Booking issues and errors - Inaccurate class information - Syncing problems with health apps - Outdated app versions on older devices **Most requested features** - Calendar view for class scheduling - Improved app sync with health data - More customization options - Better communication on app updates - Ability to view class waitlists ## Newest reviews (16 of 486) ### 2/5 — It’s just okay… *2026-08-28, version 5.7.1* Update: They recently rolled out an updated app for Apple Watch, which allows you to connect to the studio using your Apple Watch without any additional hardware (bye bye OTBeat Link). HOWEVER, it is very buggy. It writes the workout to Apple Health 3 times. If you delete 2 of the writings, it will re-write them again when you open the app. Also, the Apple Watch app doesn’t properly display the correct numbers being shown on the in-studio screens. Original: I’ve been with OTF for 3 years and I can definitely say they are sloooow to roll out features. I like that you can reserve a class from the app instead of calling, scheduling in-person, or waking in. I also like that you can see your workout summary and that it exports to Apple Health/Fitness (sort of… no treadmill or towing distances. Just time, calories, and heart rate). Two main things I dislike include the inability to add a profile picture and no iOS widget. ### 4/5 — Good experience, visual design could be better *2026-08-26, version 5.7.0* Visual design could use a facelift, but otherwise enjoy the app experience! With the latest update, there are changes to the type treatment that I am not a fan of - too much ALL CAPS styles… ### 4/5 — Love orange theory need more class times! *2026-08-21, version 5.6.1* Love orange theory. Wish they had more class times mid morning and evenings at my location. ### 2/5 — Not worth the money *2026-08-16, version 5.6.1* The workouts are decent, but the armband is very disappointing, especially considering it costs over $100. It’s advertised as being suitable for outdoor runs when paired with the app, but in my experience, the location tracking is significantly worse than a standard smartwatch. For example, I can go on a 3-mile run and the app may only record about 1 mile. Even more frustrating, I have to keep the app open on my phone the entire time. If I switch over to check email, use another app, or even try to listen to music, the tracking often stops instead of continuing properly in the background. For a product at this price point, I expected much better reliability from the armband and app combination. It may be fine for basic at-home workouts, but for outdoor workouts and running, the tracking has been extremely unreliable and disappointing. ### 5/5 — It’s like family *2026-08-02, version 5.6.1* Was intimidated at first but it has been a year and I am so grateful for OTF they have greatly helped me with my goals and mental health ### 5/5 — Holly Springs *2026-08-02, version 5.6.1* All of the coaches and staff are welcoming and so much fun! I feel right at home 🧡 ### 5/5 — This app is everything you need to get better *2026-08-01, version 5.6.1* Not only is OTF a serious addiction but the app makes fitness intentional and measured. I see my progress, gaps and challenges all in one place. Fitness is a science and OTF makes it simple for anyone who wants to get better. ### 5/5 — C’est un gym extraordinaire!!! *2026-07-26, version 5.5.1* Le meilleur gym. J’étais sceptique au début mais maintenant (3 mois plus tard) je commence à voir les effets positifs sur ma santé physique et mentale. J’ai cessé de faire de l’insomnie. C’est l’effet de groupe qui est aussi très motivant. L’entraînement est vraiment plaisant et nous permet vraiment de se dépasser. Rien à voir avec les gym régulier. Pour moi c’est la formule gagnante, je le recommande à 100%! ### 5/5 — Best workout i’ve ever done *2026-07-25, version 5.5.1* I’ve ran a half marathon & done several workout classes including pilates, cyclebar, rumble, and more but my best workouts & where I have looked my best physically is with orange theory fitness! Not only are the class structured movements & environments great but they give a lot of freedom to modify and adjust intensity to the individual! ### 5/5 — Everything is awesome! *2026-07-23, version 5.5.1* I’m so glad I’ve gotten back into working out. I thought I would never be able to create that habit again (as I was out of the gym habit so long). Even though running is hard for me, I have found such energy and inspiration from this gym. It’s a great workout, and Fulshear has amazing instructors. They are all smart, friendly, and inspiring. Not to mention, the front desk ladies have all been absolutely amazing too. I’m grateful for the whole Fulshear OTF family that I have found to get me moving and to keep me going. ### 5/5 — The Best Workout Experience Ever *2026-07-21, version 5.5.1* I absolutely love Orangetheory! It has truly changed my life. Every workout is the perfect combination of cardio and strength training, so it never gets boring. The studio is always clean, the coaches are incredibly motivating, and the energy is amazing. I always leave feeling stronger and healthier. Highly recommend! ### 5/5 — The best gym ever! *2026-07-18, version 5.5.1* Intense 60 min class.Full body workout. Amazing coach’s! Boredom has no room here! ### 3/5 — App crashing *2026-07-17, version 5.5.1* I love OTF but the app has been down all day? I open and it keeps crashing! I don’t even remember which class I signed up for tomorrow morning. Help! ### 5/5 — Rockwall *2026-07-16, version 5.5.1* Jamison is the absolute best and most helpful! ### 5/5 — Push It! *2026-07-15, version 5.5.1* Want to push yourself more than alone at the gym? Get real-time feedback as to what your body is doing (how you are a machine)?!?!? O.T. Will supply the structure for that to happen. Try it out! ### 5/5 — Great app and classes *2026-07-14, version 5.5.1* I signed up for 8 classes a month it’s been a great experience ## Most critical reviews (10 lowest-rated) ### 1/5 — A lot of issues *2026-08-23, version 5.6.1* I’m a new member and i regret joining this gym just because of this horrible app that got a lot of issues the app keeps logging me out of my account and when i try to log back in to my account it keeps saying error i tried everything and yet it didn’t work i paid 300 dollars for the membership plus 40 dollars for the watch and unfortunately i can’t use none of them i can’t book a class because it’s online and the app isn’t working i can’t even use the watch for the same thing ما انصح كلش الاشتراك بهالنادي بالكويت ### 1/5 — Heart rate measure so wrong. *2026-08-17, version 5.6.1* Fake app and trash app. Today is worse - the band stopped counting and not changing the data at all ### 1/5 — No way to track weights *2026-08-03, version 5.6.1* All that money for a membership and they still don’t have an easy way to track the weights you lift, etc. Useless app. ### 1/5 — Horrible app leaders to horrible experience *2026-07-31, version 5.6.1* They keep your payment details in app but you cannot use them you still need to phone y he gym and lose out n classes, promos etc. look elsewhere ### 1/5 — Great Workouts, But the Class Credit System Needs to Change *2026-07-06, version 5.5.1* The workouts are fantastic, and the instructors consistently provide great exercise classes. My only frustration is how the app applies my class credits. It always uses my class pack before my monthly membership classes, which creates extra work every single month. I have to go to the front desk and ask them to manually switch my bookings to use my monthly classes instead. Corporate should change the system so that monthly membership classes are used first, with class pack credits only being used once the monthly classes have been exhausted. This would make the experience much smoother and eliminate the need for members to have the front desk fix their bookings every month. ### 1/5 — Not working *2026-06-13, version 5.5.1* I just downloaded the app to see if I could get signed up at my local studio but it won’t let me get past the part where you need to select your home studio. It says “Something went wrong The operation couldn't be completed. (OTAPI.OTAPIResponse.HTTPError error O.)” Bummer, guess it isn’t meant to be. ### 1/5 — Waitlisted classes should be added to my clandar *2026-06-06, version 5.5.1* Waitlisted classes should be added to my calendar once confirmed ### 1/5 — Unable to book classes *2026-05-18, version 5.5.1* I have five classes to be used in my account but the app won’t let me book Walnut Creek. ### 1/5 — App won’t allow me to buy more class packs *2026-04-15, version 5.4.0* This app is impossible to use- I can not for the life of me figure out how to buy a class pack or membership. I have tried sooo many times. So many glitches and issues, it’s like they don’t want you to join the gym!! ### 1/5 — Copy paste nonsense *2026-02-24, version 5.2.0* It’s just copy + paste useless information for every version: “Bug Fixes and Stability Improvements - We've squashed some bugs and made overall stability improvements to ensure a smoother, more reliable app experience.” But the bugs and reliability issues that has plagued the app and that everyone continues to complain about are still there. I still have to restart the app every time I book a class as the classes never populate after the first launch. Maybe it eventually does, but who’s going to stare at a pulsating screen after 30 seconds of nothing? How about you guys actually make real “stability improvements” for once. Or just continue to ignore the feedback that your paying customers send. That seems to be what OTF corporate is best at. ## Most praised reviews (10 highest-rated) ### 5/5 — Loving These Motivating OTF Classes *2026-08-21, version 5.6.1* The classes are amazing and always leave me feeling motivated and more consistent. Huge thanks to the great instructors at OTF, especially Janice and Kimberly.🫶🏻 ### 5/5 — OTF community *2026-08-19, version 5.6.1* I have a strong community with my OTF Emeryville’s splatties. Our studio recently closed and I have been moved to Oakland DT. The studio has been welcoming and the team is great. However, but I have to now deal with the challenge of commuting there, the addl time it takes to get there and dealing with the added parking costs. I really, really miss my former studio location. It was perfect. Not just for me but for many of the members. ### 5/5 — Love this crew *2026-08-13, version 5.6.1* The Sherman Oaks location is absolutely phenomenal! Steph & Yash always keep us motivated while keeping it fun! The entire crew is so great! All the coaches and staff ❤️ every location I’ve been to around the world has always been super supportive and really good! Very consistent around the world! ### 5/5 — 5 stars *2026-08-11, version 5.6.1* Intense workouts every time that leave you knowing you have it all! Highly recommend ### 5/5 — Orange theory will change your life ! *2026-08-11, version 5.6.1* Orange theory is the best way to start your day! One class and you will see what all the hype Is about! ### 5/5 — All good but One *2026-08-09, version 5.6.1* Love the app and was waiting for trends to come online. Need to have body measurements and other class data like calories burned etc. ### 5/5 — Great app! *2026-08-05, version 5.6.1* I don’t normally write reviews, but this app has quickly become part of my daily life — and I’ve only been using it for a couple of months. It does a great job tracking my workouts and seamlessly connects with every Orangetheory studio worldwide. I visited a studio in another country and all the stats from that class showed up in the app without any issues. I also really like how it integrates my body scans and gives me a ton of detailed personal data in one place. The developers are constantly rolling out new features, and they’re always useful and well thought out. Overall, it’s a solid, reliable app that makes the whole Orangetheory experience even better. ### 5/5 — Best team ever *2026-08-05, version 5.6.1* These guys are super great. I plan to come back to make a better review shortly!!! ### 5/5 — Got me back into fitness *2026-08-03, version 5.6.1* I had kids back to back and definitely put my fitness on the back burner. I’m finally able to set time aside for myself and needed the right place and right motivation. OTF offers great results and it’s absolutely fantastic for anyone wanting to get back into fitness. ### 5/5 — Bring stats back *2026-08-03, version 5.6.1* Trends suck compared to stats. Do both if you need but please bring stats back --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*