# OrangeU — user reviews

> 20 indexed App Store user reviews of OrangeU by Orangetheory Fitness, rated 1.70/5 from 38 ratings.

- Source: https://appshunter.io/ios/app/orangeu/id1659743449/reviews
- App overview in markdown: https://appshunter.io/ios/app/orangeu/id1659743449.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 8 · 1★ 25

## Newest reviews (3 of 20)

### 1/5 — The app keeps kicking me out

*2025-04-27*

I haven’t been able to even anything on I had to delete the app and tried to reload it and it’s been going for over an hour. There’s some type of glitch

### 1/5 — Haven’t been able to log in

*2024-11-28*

As the the most recent review stated, can’t log in, keep getting an error message. It keeps prompting me to download the app when I am clearly on the app already. Has been unusable for weeks now. Please fix….

### 1/5 — Single sign on issue

*2024-09-21*

Please provide an update for us to continue to log into the app without single sign on. I’m now locked out of OU completely and cannot review templates or the exercise library.

## Most critical reviews (10 lowest-rated)

### 1/5 — Literally useless now

*2026-08-26*

This app always has issues and rarely ever works. I take pictures of the templates the day or night before l coach at the coaches station and videos of the VVA but can’t get anything out of this app anymore sadly.

### 1/5 — Unusable

*2026-08-22*

Doesn’t even open anymore, just loads, needs update bad

### 1/5 — Blank orange screen of death

*2026-08-19*

It just spins and spins and even if I delete the app and redownload I cannot do anything.

### 1/5 — Unusable app

*2026-07-04*

Nothing works app is a waste of space quite literally does nothing.

### 1/5 — Never works

*2026-03-05*

App is terrible and needs to be fixed. Crashed during my exam and only shows a white screen now. I’d love to further my education but this app makes it impossible.

### 1/5 — horrible

*2026-02-17*

this app literally has to be deleted and redownloaded almost every time to work

### 1/5 — Can’t even access the app

*2026-01-22*

Every time I try and open the app it just gives me a white screen. Someone please fix this. I haven’t been able to check for templates in months.

### 1/5 — Cumbersome

*2025-09-08*

This app has a super fun habit of simply ceasing to work in any way every 7-10 days. You’ll go to open, and be presented with a blank page and no way to refresh, log in or out, or navigate in anyway. The only fix is to delete the app altogether and redownload. I’ll use it daily for a week and then, with no rhyme or reason, it just gives up on life, rolls over and dies.

### 1/5 — How is this not fixed?

*2025-07-06*

Try to login—> suggests the app (I have it downloaded) —> click on the app—->brings me right back to the “download app” screen. Okay so I continue on browser instead and it instantly crashes with the loading wheel of doom. This has apparently been an issue for a long time and hasn’t been fixed so is Orangetheory even trying to solve this?

### 1/5 — Constantly Need to Redownload

*2025-06-29*

I wish I didn’t need this app. Since the update, I need to constantly delete and reinstall it to get rid of the blank screen. It’ll work for about 1-2 days, then won’t load any content again. I’m tired of this.

## Most praised reviews (7 highest-rated)

### 5/5 — Perfect for learning on the go!!!

*2023-01-14*

Perfect for learning on the go!!!

### 3/5 — Nice when it works

*2023-05-04*

Some of the videos for lessons are not scaled for mobile or simply not working properly, making completion difficult or impossible.   Wry handy when things function as intended

### 2/5 — Not a great app

*2025-08-08*

It would be really great if I could actually access the templates but instead I open the app to find a solid white screen, even though I have the most recent update…which supposedly fixed the white screen issue. I can’t even log out because the entire screen is white.

### 2/5 — Sso

*2024-12-23*

I can’t log in. For months now since the update.

### 2/5 — Can never login

*2024-12-02*

This app is terrible, ever since the SSO update I can never login I keep getting error messages. Haven’t been able to access the new fitbooks, I have been trying for over a week on a daily basis to login.

### 2/5 — SSO disaster

*2024-11-10*

Since the SSO update, logging on to OU has become literally (and I do mean literally) impossible. I’ve been able to log into the app only twice since the update. Every other time it takes me to a page to download the app and/or an error page. How is this effective for coaches? If you don’t want us to prep for our classes, then you’ve succeeded. Well done at creating a terrible user experience.

### 2/5 — What are you guys doing?

*2024-10-14*

As a coach, constantly being signed out is extremely frustrating. Now with SSO, I am having issues. I select that option and it takes me to a page to download orangeu when I tap the SSO button from WITHIN the app. 

And now it won’t let me sign in with SSO. 

Fix this! It’s a necessity for us coaches!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
