# Orbit Home — user reviews

> 98 indexed App Store user reviews of Orbit Home by Skylink Group, rated 2.40/5 from 64 ratings.

- Source: https://appshunter.io/ios/app/orbit-home/id1375796623/reviews
- App overview in markdown: https://appshunter.io/ios/app/orbit-home/id1375796623.md
- Rating breakdown: 5★ 9 · 4★ 10 · 3★ 5 · 2★ 14 · 1★ 26

## What do users think of Orbit Home?

Overall sentiment: negative

**Pros**

- 🤫 Quiet garage door operation
- 📱 Easy-to-use intuitive interface
- 🔔 Real-time door status notifications
- 🌐 Remote access from anywhere
- 💰 Affordable pricing
- 🔋 Battery backup functionality
- 👥 Multi-user sharing capability
- ⚡ Simple setup process (when working)
- 🎯 Effective door control (when operational)

**Cons**

- 🐛 Frequent app crashes and freezes
- 📡 Unreliable WiFi connectivity issues
- ⏱️ Inconsistent performance (works 60% of the time)
- 🔌 Random disconnections requiring manual resets
- ❌ Cannot open/close door despite showing online status
- 🚫 Broken registration and login process
- 📵 Notifications frequently fail or are delayed
- ⚠️ Delayed push notifications (hours late)
- 🔐 Email verification code entry freezes
- 🌐 Only works on local WiFi, fails on cellular data
- ⏳ Slow response times and timeouts
- 🔄 Requires frequent app restarts and device resets
- 📊 Inaccurate door status display
- 🎛️ Poor remote control signal range (10 feet max)
- ⚙️ Inadequate customer support
- 🔄 Broken user sharing feature
- 🔋 Fast battery drain on door sensors

**Commonly reported bugs**

- Email verification code entry freezes during signup
- Login timeout errors preventing access
- App won't recognize email addresses when adding users
- WiFi connectivity detection fails despite active connection
- Door opens partially on its own then closes
- Push notifications delayed by hours
- Door status shows incorrect state (open when closed)
- App crashes after iPhone OS updates
- Cannot complete initial setup process
- Requires multiple setup attempts (5+ times)
- Door won't respond to app commands despite showing online
- Random online/offline status cycling
- Notifications stopped working after recent updates
- App requires login every time despite Face ID enabled
- Advanced WiFi settings (5GHz) cause connection failures
- Door sensor frequently disconnects from WiFi

**Most requested features**

- Apple HomeKit integration
- Apple Watch app support
- CarPlay support
- Automatic door closing with timer
- Scheduled closing times
- Notification alerts for doors left open too long
- LED light timer control
- Google Home integration (already exists but needs improvement)
- Dark mode
- Home screen widget for quick access
- Siri voice control support
- Door open duration alerts
- Light status toggle indicator
- Two-way voice/camera integration improvements

## Newest reviews (20 of 98)

### 2/5 — Alerts come late, becomes unresponsive a lot of time

*2026-07-31, version 3.8*

Alerts are received hours after opening or closing giving panic attacks.
What’s worse is, after a delayed alert, it then becomes unresponsive and won’t open or close.

After these issues can be addressed, it would also be nice to get notification or be able to schedule auto closing if not closed in a certain amount of time.

### 4/5 — iOS 26.6 not compatible

*2026-07-25, version 3.7*

I recently updated my phone to iOS 26.6 and since then the Orbit app is not opening or closing my garage doors. However, I am still receiving open/close notifications when the doors are opened or closed via other methods.

### 2/5 — App stopped working

*2026-06-24, version 3.7*

Not very happy with this stopped working garage door no use having out something that doesn’t work

### 2/5 — What happened?

*2026-06-20, version 3.7*

This app has been working great for 5 years or so. Updated last week and now neither garage door functions with the app. Way to go. Hope you fix it soon.

### 2/5 — Needs more features

*2026-06-06, version 3.7*

I wish there was an option to alert if the garage door was left open for a period of time or after a certain hour of the night.

### 3/5 — May/03 update has issue now

*2026-05-03, version 3.6*

The app can’t show correctly current situation of door is opening or closed after updating.

### 3/5 — Bare bones

*2026-01-10, version 3.4*

Opens and closes the door very well.

There are “light on” and “light off” buttons. You can’t tell if the light is on or off. A single toggle indicating which is true at the moment would be better.

I wish there was an option to notify me if the garage has been open for a certain length of time in case it’s forgotten about.

Apple HomeKit integration would be nice.

### 3/5 — Great, when it wants to work…..

*2025-11-20, version 3.2*

Works 60% of the time, every time.

### 1/5 — Can’t register

*2025-08-22, version 3.0*

Type in the email verification code but no way to get to the next screen. Absolutely broken and garbage. If I didn’t already have the door openers installed I’d return to Costco. Support has been useless

### 3/5 — The 3.0 doesn’t exist.

*2025-08-13, version 3.0*

Where is the ver3.0? It works but no way to setup with Siri.

### 2/5 — Barely functional

*2025-06-29, version 2.8*

The app regularly sends door open and close push messages with hours of delay. It’ll be fine for a month, and then suddenly you get a door open message in the middle of the night, even though the door is closed. The push messages was just delayed by 8 hours or so. Another thing I’ve seen is that the door opens on it’s own for 1 foot, and then closes again. I know this because i have a camera aimed at the door to be able to check what is going on in the garage because this app is so unreliable.

### 1/5 — No longer works

*2025-06-03, version 2.8*

App opens but you can't control anything. Stopped working after iPhone update so maybe eventually they will get around to a fix. Apps a brick!

### 1/5 — Fonctionne quand ça lui tente

*2025-06-03, version 2.8*

Tout est connecté mais rien ne fonctionne depuis la mise à jour.

### 3/5 — Disappointed

*2024-08-06, version 2.7*

Recently replaced my garage door opener. I purchased wifi connectivity. You can not schedule a closing time. I had MQ with my 23 yr old opener and had scheduled a closing time and thought I would be able to have this option but unfortunately not

### 2/5 — Need help

*2024-07-22*

When I open the app it’s showing that my garage door are partially are open when they’re in fact close. I tried everything to fix it but without success. I restarted my phones, I deleted the Orbit app and reinstalled it but nothing is changed. It should be an easy way to fix this issue.

### 1/5 — App Support is Awful

*2024-06-08, version 2.7*

As much as I like the atrial garage door opener, the technological support and app functions are poor at best. I haven’t been able to actually open or close my garage from the app in two months, which is the main reason I purchased this garage door opener. It constantly won’t connect, won’t allow me to share with other family members (even though that function exists), and again doesn’t do the main things it is intended to do. Someone needs to spend some time investing in the app to please customers and do what it’s intended to do.

### 1/5 — Please add a function to automatically close the door. Too troublesome

*2024-05-27, version 2.7*

Please add a function to automatically close the door. Too troublesome

### 1/5 — Not able to open close from the app

*2024-01-04, version 2.7*

It used to work. Suddenly I am not able to open close door from app 😕

### 2/5 — No more notifications

*2023-12-18, version 2.6*

Since the update I don’t get notification of door closed and if system gets offline/online 
Can you fix this?

### 3/5 — New version has stopped notifications

*2023-12-07, version 2.6*

Good app, it works. The latest version has stopped the notifications. I don’t get any notifications when garage opened or closed or when no network connectivity.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible customer service

*2026-07-09, version 3.7*

App does not function properly. After most recent app update it will not operate my garage door. Skylink customer service has sent me 2 different WiFi adapters- apparently that is all they know to do for the app

### 1/5 — Absolute rubbish

*2026-06-23, version 3.7*

Wouldn’t buy this garage opener again.  The app is so hit and miss and is constantly playing up.  Save yourself the money and get a different opener!!!

### 1/5 — Bad App

*2026-04-16, version 3.4*

I hope the opener works better than this app. It freezes up every time I try entering the emailed verification code.

### 1/5 — Doesn't function, terrible design and infrastructure

*2026-02-13, version 3.4*

Awful app. Doesn't work, glitches, not updated, list goes on. Makes me want to return my opener.

### 1/5 — Does not work

*2026-01-04, version 3.4*

Times out

### 1/5 — Garbage app, useless support

*2025-11-27, version 3.2*

This app just isn’t bad, it’s the worst I’ve ever seen.  Support is useless, it’s almost as if it’s being run out of a kindergarten class.  Wifi connectivity is essential for a garage door opener, would have bought something else.

### 1/5 — Sign Up

*2025-11-04, version 3.1*

Can even complete sign up with security code. Useless.

### 1/5 — Needs major upgrades

*2025-10-18, version 3.1*

Please upgrade this app

### 1/5 — Not reliable

*2025-09-17, version 3.0*

Not reliable at all, the opener keeps getting disconnected from the wifi. Just keep your opener handy.

### 1/5 — Garbage app

*2025-09-14, version 3.0*

Will not connect. Tried multiple times and kept saying no device detected.

## Most praised reviews (10 highest-rated)

### 5/5 — Skylink App

*2021-03-04, version 2.2*

Very easy to use, intuitive.  Great to have easy remote access to both doors

### 5/5 — Garage door opener

*2021-02-16, version 2.2*

Works well. Thank you

### 5/5 — Bernard

*2021-02-03, version 2.2*

It works fine

### 5/5 — Great garage door opener

*2021-02-02, version 2.2*

I love my Orbit Skylink garage door opener. It is extremely reliable even when we had the Dorecheo here in Iowa and had no power for a week the battery backup gave my the ability to open the garage when I really needed it. Thank you for making a powerful, sleek, on demand product I will definitely buy more products in the future. Once again THANK YOU!!

### 5/5 — Super Quiet. App based remote access!

*2021-01-20, version 2.2*

I am very satisfied with my purchase.
The App is very easy to set up and use. 
I like how I can use the app as a one stop to take a quick peek if the garage is open. And even let friends and family in while I am away.
This would be perfect to let a courier place a package in the garage. The two way voice camera keeps everyone honest. I chose the belt driven option and I can hardly hear the door open . I would definitely recommend this product.

### 5/5 — good app

*2020-12-21, version 2.2*

very good product and simple to use

### 5/5 — Amazing

*2020-12-03, version 2.2*

Great application

### 5/5 — Garage door

*2020-12-03, version 2.2*

👍Nice

### 5/5 — Skyline Orbit app

*2020-11-24, version 2.2*

The app works great for opening and closing the garage door and turning the light on and off. I also like getting a notification every time the garage door opens or closes.

### 5/5 — Great App

*2020-11-20, version 2.2*

I have two garage door openers and this app is fantastic.  Super easy to use and now that it has Google integration it allows you to set a PiN in the app and use your voice to open.  The firmware update couldn’t be easier. Great app and I’m very happy with the openers. :)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*