# Orchestra Connect Agent

> Mobile workforce app for customer service management and personalized customer experiences. (iPhone/iPad app by Qmatic Group.)

- Source: https://appshunter.io/ios/app/orchestra-connect-agent/id1290649637 (this page in markdown: same URL + `.md`)
- Developer: [Qmatic Group](https://appshunter.io/developer/968301398)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 12.0 · 18 MB
- Languages: American English, Arabic, Czech, Dutch, Finnish, French (France), German (Germany), Indonesian, Italian, Japanese and 6 more
- Released: 2018-01-31
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/orchestra-connect-agent/id1290649637/reviews.md

## What is Orchestra Connect Agent?

Empower your mobile workforce, create better first impressions and personalized customer experiences with smart business apps from Qmatic. Orchestra Connect Agent enables staff to serve and attend to customers more directly and relationally by meeting them on the service floor instead of behind a counter.

Orchestra Connect Agent provides staff with status about waiting customers, customers currently being served, and notifications on upcoming visits and appointments. The app allows staff to call and serve customers, transfer customers to other queues and staff members, remove visits, record results of the visit for later analysis, etcetera.

Orchestra Connect Agent is a mobile solution used with Qmatic’s customer journey solution, Orchestra 7 (For previous Orchestra versions, please use the app Orchestra Mobile Connect). Visit qmatic.com for more information about our solutions and to find your local distributor.

## Key features

- Mobile customer service
- Personalized customer experiences
- Real-time customer status
- Appointment notifications
- Customer call and serve functionality
- Customer transfer
- Visit result recording


## Frequently asked questions about Orchestra Connect Agent

### What is Orchestra Connect Agent used for?

Orchestra Connect Agent is a mobile solution for businesses to empower their mobile workforce. It allows staff to serve customers directly on the service floor, manage queues, and provide personalized experiences.

### Does Orchestra Connect Agent have ads?

No, Orchestra Connect Agent does not contain advertisements.

### What devices support Orchestra Connect Agent?

Orchestra Connect Agent is supported on iPhone, iPad, and iPod devices.

### How often is Orchestra Connect Agent updated?

The latest version, 1.1.16, was released on October 18, 2022. Updates are provided by the developer to ensure the app functions optimally.

### What is the age rating for Orchestra Connect Agent?

Orchestra Connect Agent has an age rating of 4+, making it suitable for a wide range of users.

### How does Orchestra Connect Agent help manage customer flow?

The app provides staff with real-time status of waiting customers, allows them to call and serve customers, transfer them to other queues or staff, and record visit outcomes for analysis.

### Is Orchestra Connect Agent free to use?

Yes, Orchestra Connect Agent is available for free download and use.

### What is the user sentiment for Orchestra Connect Agent based on ratings?

Orchestra Connect Agent has received a perfect rating of 5.0 stars from one review, indicating a highly positive user experience.

## Version history (last 5 releases)

### 1.1.16 — 2022-10-18

* Bug fixes
* Stability improvements

### 1.1.15 — 2022-04-12

* Bug fixes
* Stability improvements

### 1.1.14 — 2021-07-22

* Bug fixes
* Stability improvements

### 1.1.13 — 2021-06-19

* Bug fixes
* Stability improvements

### 1.1.12 — 2021-06-16

* Support custom id
* Bug fixes

## Apps similar to Orchestra Connect Agent

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [WaitList Client](https://appshunter.io/ios/app/waitlist-client/id1521391115) | — | Free | Business |
| [CheckLink](https://appshunter.io/ios/app/checklink/id1465547289) | — | Free | Business |
| [Shufti Pro](https://appshunter.io/ios/app/shufti-pro/id1497272299) | 3.0 (3) | Free | Business |
| [Conserv FS - myFS](https://appshunter.io/ios/app/conserv-fs-myfs/id1585843592) | — | Free | Business |
| [Vizito](https://appshunter.io/ios/app/vizito/id993656523) | 4.3 (3) | Free | Business |
| [CoReceptionist - Visitor Kiosk](https://appshunter.io/ios/app/coreceptionist-visitor-kiosk/id1374929072) | 5.0 (1) | Free | Business |

## More apps by Qmatic Group

- [Orchestra Mobile Connect](https://appshunter.io/ios/app/orchestra-mobile-connect/id968301399)
- [Solo Mobile Connect](https://appshunter.io/ios/app/solo-mobile-connect/id1078540313)
- [Orchestra Concierge Agent](https://appshunter.io/ios/app/orchestra-concierge-agent/id1156372964)

All apps by Qmatic Group: https://appshunter.io/developer/968301398

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*