# Orchestra Mobile Connect > Business app for frontline staff to manage customer service and improve customer experience. (iPhone/iPad app by Qmatic Group.) - Source: https://appshunter.io/ios/app/orchestra-mobile-connect/id968301399 (this page in markdown: same URL + `.md`) - Developer: [Qmatic Group](https://appshunter.io/developer/968301398) - Category: Business - Price: Free - Rating: 5.00/5 from 1 App Store ratings - Age rating: 4+ - Requires: iOS 12.0 · 12 MB - Languages: American English, Arabic, Danish, Filipino, Finnish, French (France), German (Germany), Italian, Japanese, Malay and 7 more - Released: 2015-02-25 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/orchestra-mobile-connect/id968301399/reviews.md ## What is Orchestra Mobile Connect? Empower your frontline staff and create better first impressions, to ensure high quality and personalized customer experiences, with smart business apps from Qmatic. Orchestra Connect is used for serving customers and allows for higher customer satisfaction scores, by allowing your staff to attend customers on the floor, where they are and on their terms, instead of behind a counter. Your staff becomes more productive, by having information at their fingertips that makes it easier to provide great customer service. The Orchestra Connect app provides real-time status about waiting customers, customers currently being served and notifications on upcoming visits. There is also possibility to transfer customers as well as handle walk direct visits. Orchestra Connect integrates with Flic, a wireless smart button. Simply by pushing the button, you can perform a host of tasks (e.g., calling the next customer in the queue, ending a visit, or capturing business information) without having to take your mobile phone out of your pocket. Orchestra Connect is a mobile solution used with Qmatic’s customer journey solution, Orchestra. Visit qmatic.com for more information about our solutions and to find your local distributor. ## Key features - Manage customer queues - Real-time customer status - Handle walk-in visits - Transfer customers - Integrates with Flic smart button - Capture business information ## Frequently asked questions about Orchestra Mobile Connect ### What is Orchestra Mobile Connect used for? Orchestra Mobile Connect is a business application designed to help frontline staff manage customer service. It allows staff to attend to customers on the floor, track real-time customer status, and handle walk-in visits to improve customer satisfaction. ### Is Orchestra Mobile Connect free to use? Yes, Orchestra Mobile Connect is available for free. The app is priced at 'Free' and does not have in-app purchases or advertisements, based on the provided data. ### What devices support Orchestra Mobile Connect? Orchestra Mobile Connect is supported on iPhone, iPad, and iPod devices. It is designed for mobile use across Apple's iOS ecosystem. ### How often is Orchestra Mobile Connect updated? The latest version of Orchestra Mobile Connect is 3.2.7, which was last updated on November 11, 2020. This indicates a history of updates, though the frequency is not explicitly stated beyond the last update date. ### Can Orchestra Mobile Connect integrate with other tools? Yes, Orchestra Mobile Connect integrates with Flic, a wireless smart button. This integration allows staff to perform various tasks, such as calling the next customer or ending a visit, by simply pushing the button. ### What is the age rating for Orchestra Mobile Connect? Orchestra Mobile Connect has an age rating of 4+. This suggests it is suitable for a wide audience, including younger users, with minimal content restrictions. ### What kind of customer information can be captured with Orchestra Mobile Connect? Orchestra Mobile Connect allows staff to capture business information. While specific details are not provided, this feature likely supports data collection related to customer interactions and service. ### Does Orchestra Mobile Connect have ads? No, Orchestra Mobile Connect does not contain advertisements. The app is listed as having 'hasAds': false, indicating an ad-free user experience. ## Version history (last 5 releases) ### 3.2.7 — 2020-11-11 * Fix notification issue * Stability improvements ### 3.2.6 — 2019-10-02 * Bug fixes for iOS13/iPadOS * Stability improvements ### 3.2.5 — 2018-08-21 * Minor bug fixes ### 3.2.4 — 2018-07-06 * Minor bug fixes * Stability improvements ### 3.2.3 — 2018-01-24 * Minor bug fixes * Stability improvements ## More apps by Qmatic Group - [Solo Mobile Connect](https://appshunter.io/ios/app/solo-mobile-connect/id1078540313) - [Orchestra Concierge Agent](https://appshunter.io/ios/app/orchestra-concierge-agent/id1156372964) - [Orchestra Connect Agent](https://appshunter.io/ios/app/orchestra-connect-agent/id1290649637) All apps by Qmatic Group: https://appshunter.io/developer/968301398 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*