# Orchestra of Lights — user reviews > 144 indexed App Store user reviews of Orchestra of Lights by Gemmy Industries Corporation. - Source: https://appshunter.io/ios/app/orchestra-of-lights/id1432527373/reviews - App overview in markdown: https://appshunter.io/ios/app/orchestra-of-lights/id1432527373.md ## What do users think of Orchestra of Lights? Overall sentiment: negative **Pros** - 🚀 Lights work well - 🎨 Decent light shows - 👍 Customizable lights **Cons** - 🐛 Connectivity issues - 🔌 Timer/automation problems - 📱 Buggy app - 💰 Overpriced for issues - 🔧 Difficult setup/troubleshooting **Commonly reported bugs** - Lights randomly change colors/patterns - Hub/app disconnection issues - Timer not working as expected - Forced updates bricking hubs **Most requested features** - More song/music options - Ability to schedule lights separately from music - More holiday/theme presets - Better app customization and control - Improved hub/connectivity range ## Newest reviews (16 of 144) ### 3/5 — Should allow customization *2025-12-29, version 3.1.8* You should either give more options or should give customization through app or a pc/Mac application. Get boring with just 6 sets of songs. ### 2/5 — Great Idea, Broken Timer *2025-12-15, version 3.1.8* The concept is excellent. Multiple light strings run through a hub, and manual control of lights and music works perfectly. The problem is the timer. It’s critical for automation, and it simply doesn’t work. Lights turn on at random times, ignore the schedule, or don’t turn on or off at all. I end up doing everything manually. This would be a great multi-product system if the timer worked, but that issue is a dealbreaker. ### 2/5 — It’s trash in a pretty package *2025-12-14, version 3.1.8* This app is super limited for what you expect. It’s great all your lights are linked but it offers no ability to control individual sections like net lights and the tree or standing lights they all have to be controlled at the exact same time. With pre programmed light shows it’s limited. The ability to select a custom color is nice and the preselected light combinations are more than I expected. But the fact the product is overall garbage can’t save the app. If you bought it. Take it all back before it’s too late like me. ### 4/5 — Working Great *2025-12-10, version 3.1.8* Working great so far. Bought everything new this year with the hub. It all hooked up and worked without issue. The app leaves a bit to be desired. A few more native songs would be nice. It desperately needs the ability to schedule lights separate from the music. I’d like my lights to stay on for a while after I shut off the music for my neighbors’ sanity. It also needs the ability to play songs with a delay between songs. ### 2/5 — Light Themes *2025-12-06, version 3.1.8* What kind of Programmed Lights app developer thinks they don’t need a Christmas Holiday theme in the US. Really? Mardi Gras but no Christmas? Pretty sad. ### 2/5 — Limited options *2025-11-28, version 3.1.8* I wouldn’t purchase again. The six songs it comes with are fine but I consistently have to troubleshoot when I try to play my own music. This season is barely works with the programmed songs. Also it isn’t the traditional idea of “dancing” lights. Basically it pushes power on and off to different outlets. ### 2/5 — All kinds of issues *2025-11-23, version 3.1.8* Having all kinds of issues this year. They need to fix all of the connection issues. They’re having with the app this year. ### 4/5 — Hub can be glitchy and have to redo timer settings every now and then *2025-09-05, version 3.1.8* As other have mentioned the hub can be glitchy and have to go in and redo the timer settings every now and then. What would be nice if they added in more holiday light themes in the app for other holidays of the year like Halloween, 4th of July etc etc. other than that I like the lights and whole setup ### 1/5 — Totally unreliable *2024-12-10, version 3.1.7* This system continuously disconnects and loses signal. After dozens and dozens of attempts to solve. Stay away ### 1/5 — Poor app and garbage product *2024-12-06* This app is solely for use with the Lowe’s Gemmy brand orchestra of lights product and while the idea is great the execution is horrible. The app itself is confusing and unpolished looking some buttons/ functions like the Bluetooth have no explanation and everything appears to function exactly the same if it’s on or off. The initial process to setup the hub went ok and it did find and bind to all my lights. I was able to do shows and even sync them to music for one evening. That’s it only a single evening. After that some of the lights began to unsync from the rest and not respond. They still show in the app but don’t respond. There’s a reset procedure in the app but it return an error 100% of the time. Removed and reinstalled, tried resetting everything nothing appears able to get these to work correctly like they breifly did that first day. Now more sets appear to stop syncing and do whatever random thing they want despite all lights hub and phone having close proximity and strong wifi. It’s a little hard to tell how much of this is due to the app or the products but since they only function all together I’m reviewing as a single product. For the high price premium on these they overate as described. ### 4/5 — Light Shows *2024-12-05, version 3.1.7* The app and system work very well. The light shows are very nice and the timer seems to work to shut the lights off. I do have a question/suggestion. Instead of playing songs/shows nonstop for the duration of the timer, is there a possible way to program a song or songs to play at the top of every hour or set time. ### 1/5 — Wish I had saved my money *2024-12-04, version 3.1.7* I have 4 strings of lights, a hub, 2 Edison bulbs and a speaker box. It doesn’t sync all the time with all of the items even if they are “bound”. Constantly resetting itself or not even finding all the items. The amount of frustration these lights have given me only amplifies the frustration that I saved up for a long time for these expensive things for them to not even work. ### 1/5 — Very very bad app *2024-12-04, version 3.1.7* Doesn’t work. For the life of me can’t get the power on and off to work. Absolutely absurd. Clunky design and not clear. Not a lot of customization options. Pretty disappointed overall. ### 1/5 — Terrible *2024-11-30, version 3.1.7* Nothing works. Awful and very frustrating ### 1/5 — Completely useless app, Infuriating! *2024-11-24, version 3.1.7* I’ve owned a Gen 1 hub and music box for about 4 years, was frustrating to use the app for a while, it would eventually work and connect to custom music and blink the lights to the music. Now, with this app update, the hub is rendered useless as the only way to get any music to play is by manually playing every song on the music box, the app does nothing. Doesn’t turn the lights off Doesn’t play music from app Doesn’t use lights except for Manuel play Completely useless ### 3/5 — sync *2024-11-17, version 3.1.7* I’ve bought these lights this year for my girls installed them and to find the ice sickle lights won show up on scan reset hub, uninstalled app and also tried it on tablet nothing is work to get the lights to show up. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible!!!! *2026-01-12, version 3.1.8* I’ve had this set for 6 years. With every update it gets worse. Now I have to reset my lights every single day, they turn on how they are suppose to then within hours they just do what they want- very maddening! Overpriced for all the problems! Can’t wait for them to just break and get a new product!!! ### 1/5 — Your hubs are horrible *2025-12-18, version 3.1.8* Your first hub was horrible so I upgraded to the new hub and nothing has changed. I have fantastic Wi-Fi coverage in my front yard. Your hub refuses to see any of The candy, cane pathway lights or the lightbulbs. I have uninstalled and reinstalled this multiple times. This will be the last year I use any products from the orchestra of lights. Extremely not recommended for anyone. if I could give this zero stars I would but you will only be getting one star from me. I have tried for three years to get this to work and there is zero support from the factory and anytime you reset the hub nothing changes. ### 1/5 — Does not connect *2025-11-28, version 3.1.8* All of the lights will not connect to hub or my phone. This is the last year these lights will go out. I am going to cut my loses and purchase something different next year! ### 1/5 — Garbage *2025-10-02, version 3.1.8* DO NOT BUY THESE LIGHTS. I have been using these lights for 5 years. I want them to work as good as they are supposed to but they don’t. Every year, 1 of my $50 strands of lights will break and I’ll have to replace them. The app has 1 Halloween pattern and hasn’t bothered updating AT ALL. The colors screw up constantly and the lights will randomly pick their own color or style every few times they turn on. ### 1/5 — Good Lights Garbage Hub *2025-06-06* The light products themselves are very good quality. Have had them for years. But they all run off the app and hub. So it pretty makes the lights useless. I had the original hub and garbage. Always issues. I’m pretty tech savvy so I can’t blame me and I would, if it was me. Got excited for the new hub with a better antenna and range. Nope. Garbage. Don’t waste your time and just get a quality product like Govee. I switched to them. Zero issues. Love it. Learning their app takes a bit but once you practice is awesome. All Gemmy (orchestra company) had to do was just make a good quality hub. If it was good quality and worked, I’d pay $100 no problem. But they cheap out on the brains of the system and that’s why they have a 1.7 star. Seems like they don’t care. ### 1/5 — Waste of time and money *2025-02-22, version 3.1.7* The app is junk which makes the lights worthless. ### 1/5 — Bad *2024-12-26, version 3.1.7* Never would hook up to my WiFi. ### 1/5 — Doesn’t save color selections. *2024-12-20, version 3.1.7* I purchased these lights from Lowe’s. When you select a lighting color such as “Antique white,” it will stay for approximately 3 minutes and then randomly change to whatever it wants. The app doesn’t have a SAVE icon!!! The directions are not thorough! I will not be recommending this app and its products. ### 1/5 — DO NOT BUY *2024-12-18, version 3.1.7* This app is hard to navigate through and doesn’t work 90% of the time! ### 1/5 — I know why this app stinks now *2024-12-15* This is how they get you omg, they got my mom, and don’t let them get you next. They created this app just to make you mad and confused. They offer Bluetooth and that’s WHERE THEY GET YOU!! You think “ooo Bluetooth so I can have full control to customize the music and lights” WRONG, first the speaker quality is bad which yk what’d you expect, but the whole Bluetooth ordeal my lord. You’re telling me I can connect and play any song w Bluetooth but the lights won’t work? Literally you try to connect Bluetooth and the lights shut off. I have to choose between lights or music??? That’s HILARIOUS. I get copyright free music w some lights, awesome. I wanted the Bluetooth feature to play any song I wanted to and customize the lights and you failed. Thanks! :D ## Most praised reviews (10 highest-rated) ### 5/5 — No issues this year *2025-12-28, version 3.1.8* Update 12/29/25 so I did not have any issues this year at all. For the people who did here are some suggestions first the WiFi box needs to be as close to the outside as possible (if you need to put it outside then get a Tupperware container drill a hole for the cord and seal that hole with silicone not caulk) second every year I reset the WiFi box and have it sync back up. You never know what has changed. Third and final do not put everything on at once the first time. Do 5-10 first then add a couple each time. If you are having issues with it syncing this is how you will figure it out. As a reminder for everyone reading this, I have had this system since it came out in 2018, every problem you have I have already solved. Is this system perfect not at all be Gemmy has read our complaints and fixed a lot. At one point they were going to get rid of this system because of the complaints. They didn’t and I am thankful. Original 11/1/25 What ever OOL did this year they fixed most of the kinks. I bought a new hub this year and resynced all of my old lights to the new hub. This process took less than 15 minutes. I did this about a month ago and packed everything back up. I bought several new items and started decorating this evening. Everything old and new connected without any issues and looks great. Thank you OOL for doing everything to get it right. ### 5/5 — great christmas lights control app *2025-12-12, version 3.1.8* awesome program & lights- love the custom programs and abilities. only issue is that the OOL virtuoso speaker cannot be started again from the app timer if the power is shut off to it. i have to walk out in the yard and start it manually every night as keeping it continuously powered and using the OOL app timer was flaky (probably due to iOS) and sometimes needed to be reset. Otherwise this app & lights are awesome! ### 5/5 — No issues this year *2025-11-01* What ever OOL did this year they fixed most of the kinks. I bought a new hub this year and resynced all of my old lights to the new hub. This process took less than 15 minutes. I did this about a month ago and packed everything back up. I bought several new items and started decorating this evening. Everything old and new connected without any issues and looks great. Thank you OOL for doing everything to get it right. ### 5/5 — The orchestra of lights system is awesome *2024-11-24, version 3.1.7* This system is awesome ### 5/5 — Kudos to customer support! *2023-12-24, version 3.1.6* I too, fell into the trap of the update, bricking my GEN one hub. And right before Christmas! So most of my lights were pretty random now and I have about 12 sets of the lights in front of my house. I contacted customer support and they were FANTASTIC! I sent an email and that same day they answered me and they solved my problem. I've seen where people have said there's no customer support or it's horrible. I can tell you that was not my experience and their customer support was EXCELLENT in rectify the situation! KUDOS to customer support. I do love the lights and hope you continue to bring out new items. Feel free to bring the musical tree set back! MERRY CHRISTMAS ### 5/5 — A company that QUICKLY makes things right *2023-12-22, version 3.1.6* An update on the app in ‘23 bricked my old hub 4 days before Christmas. Without the app, you have zero control over these lights so I was livid. Wrote the company and not only did I receive a response within minutes, but they overnighted a new hub (the new, square version of the hub). Lights now all work perfectly and this new hub responds to the app much better than ever before. This kind of responsiveness means a lot. ### 5/5 — First time *2023-11-04* This is my first time buying complete setup. I was able to connect the whole thing with in less than 10 min it was very simple. I tried the timer. Works perfect. The whole thing is awesome so far. I almost returned the whole thing after looking at all the reviews on here. The only thing I did see was missing on the app was the Christmas preset setting. It has every other holiday except that one. I will update this review after I set up the lights for the holiday. ### 5/5 — 2023 and Onward *2023-10-01* So first and foremost if you are looking to get more help, tips, or tricks regarding orchestra of lights, I suggest joining the orchestra of lights Facebook support group. It is a growing community that all help each other figure everything out so it can be enjoyable. Part of the reason it was created was because of these negative reviews and just took a group of people to discuss how to improve it. I can’t hit all the highlights in this review but Gemmy is updating the app regularly with bug fixes. They are listening to the concerns moving forward so this product can be enjoyable. I personally have never had a problem with them since 2018. I was not a fan of the second gen hub with binding functions. That is when things were bad hence the flux of bad reviews. I went back to my first gen hub. The new 2023 hub is slightly better but still not the greatest for range and connection until you do one simple modification of amplifying it. Unbelievable results. Find out more info at the Facebook group. Did I mention they do free OOL giveaways via livestream!!! ### 5/5 — Add more songs *2022-11-18, version 2.1.2* Can you please add some more songs so we could have a longer playlist and maybe add some kid songs ### 5/5 — Amazing *2021-11-02, version 2.0.3* I would definitely recommend buying the lights they are amazing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*