# Order with Jo — user reviews

> 16 indexed App Store user reviews of Order with Jo by Hungrrr Tech Ltd, rated 4.64/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/order-with-jo/id1526854661/reviews
- App overview in markdown: https://appshunter.io/ios/app/order-with-jo/id1526854661.md
- Rating breakdown: 5★ 21 · 4★ 6 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible customer experience

*2024-01-16, version 5.5.13*

Unbelievable hard, why this is the only way to order food in a good hotel is really poor

### 1/5 — Absolutely Rubbish

*2023-10-22, version 5.5.13*

Reception takes your details and payment?

After midnight you can’t charge to room ?@?

### 1/5 — Poor app

*2023-03-27, version 5.5.13*

Utter rubbish can’t pay with Apple Pay or anything else only charges to room

### 1/5 — Privacy

*2022-05-04, version 5.4.1*

I’d ask everyone to read their privacy page before even trying this app. Gone are the days when you could just order in the hotel by speaking to someone. The privacy document clearly states they record your IP address and pass on to 3rd parties. Why they would do this when you simply want to order a burger is anyones guess. 

IHG has gone down in my estimation with this play.

### 1/5 — Useless

*2022-03-02, version 5.4.1*

This app is utterly useless

### 1/5 — Terrible food

*2021-12-20, version 5.4.1*

Looked like they went to the local chippy for what was delivered

### 1/5 — Awful

*2021-12-13, version 5.4.1*

The worst room service experience known to man

### 1/5 — Small portion

*2021-09-13, version 5.4.1*

food portion are small and price is high 
Never get hot food

### 1/5 — Terrible choices

*2021-08-16, version 5.4.1*

Terrible choices, poor quality food.

### 2/5 — Can’t pay on app

*2025-01-20, version 5.5.13*

The app makes you charge it to your room why

## Most praised reviews (6 highest-rated)

### 5/5 — Great

*2025-01-10, version 5.5.13*

Bang on Brill

### 5/5 — Simple

*2022-01-15, version 5.4.1*

Easy to use room service app

### 3/5 — Dr

*2023-10-11, version 5.5.13*

Would be better with Apple Pay

### 2/5 — Unreliable.

*2024-03-30, version 5.5.13*

I placed an order at an hotel recently for my kids. After an hour there was no sign of the food. When I rang the restaurant I was told no food had been prepared as the order had not come through from Jo app even though I’d been charged . This is not the first time I’ve had issues with this app. The manager kindly dealt with the issue but I have 2 hungry kids waiting for food abd to go to bed and still no food 90mins after placing the order. Don’t trust the app to deliver the order to the kitchen. Thanks

### 2/5 — Cepas

*2023-02-28, version 5.5.13*

Very hard to order through lo

### 2/5 — Bad functionality

*2021-07-16, version 5.4.1*

Needs some serious improvement

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*