# Oregon State Credit Union — user reviews

> 110 indexed App Store user reviews of Oregon State Credit Union by Oregon State Credit Union.

- Source: https://appshunter.io/ios/app/oregon-state-credit-union/id501370819/reviews
- App overview in markdown: https://appshunter.io/ios/app/oregon-state-credit-union/id501370819.md

## What do users think of Oregon State Credit Union?

Overall sentiment: neutral

**Pros**

- 👍 Friendly and helpful staff
- 🚀 Convenient mobile banking
- 🔒 Secure app and transactions
- 💡 Great app functionality

**Cons**

- 🐛 Buggy app updates
- 🔍 Difficult to manage notifications
- 🤔 Confusing layout changes
- ⏱️ Slow transaction processing

**Commonly reported bugs**

- Mobile deposit feature not working after update
- Secure messaging function opens to black screen
- Forced to click through promotions to clear notifications
- Compatibility issues with older iOS versions

**Most requested features**

- Add widget option for quick balance check
- Improve mobile check deposit process
- Allow editing of payee information in bill pay
- Enable transfers between external accounts

## Newest reviews (12 of 110)

### 4/5 — Needs Dark Mode

*2026-07-28, version 4021.2.1*

The app has improved a lot.  However no dark mode in 2026 is just ludicrous.

### 2/5 — New app

*2026-07-26, version 4021.2.1*

I don’t care for your new app. Two many steps to log on for older people

### 3/5 — 😞

*2026-07-22, version 4021.2.1*

Just not real happy with the transfer to digital.

### 5/5 — Oregón

*2026-06-07, version 2026.01*

Muy buen servicio

### 5/5 — Excelente aplicación

*2026-06-06, version 2026.01*

La mejor aplicación para mirar tus estados de cuenta, checar los pagos y llevar un seguimiento exacto sin que te quedes sin dinero 💰 úsala totalmente segura 💰💰

### 5/5 — Caregiver Health

*2026-06-04, version 2026.01*

Don’t like to get asked about my transaction when I have money

### 5/5 — Thumbs up

*2026-04-22, version 2026.01*

Great app. Works smooth.

### 5/5 — Customer

*2026-04-22, version 2026.01*

Five Stars

### 5/5 — Always helpful

*2026-03-17, version 2025.10.01*

I have never gone in there and not felt welcome, and received immediate and sincere help from either the staff or the very involved and friendly branch manager.

### 5/5 — Best bank ever

*2026-01-17, version 2025.10.01*

I was with first federal for over five years and pretty much consistently every year, my account was hacked. I switched to OregonState three years ago and have not had any issues thank you Ashley

### 2/5 — Bring back the old site

*2025-11-29, version 2025.07.02*

This is slower than the old login one. It kinda hicups as it gets you your info… an’ yes our system has not changed. We still pull down 250-300 megs…it’s you…

### 5/5 — Friends and family

*2025-11-18, version 2025.07.02*

As I got to know the women and men that work for the corporation, they treat me as a friend. They treat me as a family. The Newport office or branch is Extra extraordinary.

## Most critical reviews (10 lowest-rated)

### 1/5 — Update

*2026-07-23, version 4021.2.1*

New update won’t let me log in on my phone, forced to log in my computer when I get home. Convenient!

### 1/5 — iOS update really hurt

*2026-07-22, version 4021.2.1*

Updated app really messed up a great thing we had going OSCU

### 1/5 — New Update

*2026-07-22, version 4021.2.1*

The new update which we were forced into yesterday is HORRIBLE. So many issues. Password not valid. Username not valid. The one time I was able to sign in the layout was atrocious. Someone should be fired over this. Especially since they had months to get it right. Did they not test the app before rolling it out? Apparently they did not. Horrible.

### 1/5 — Just updated won’t let me login.

*2026-07-21, version 4021.2.1*

Just did the update. Says I have to reset my password. Have to enter in personal info related to account to reset password so I enter in my info…. Says unable to locate account. Lovely update. The ai chatbot is also useless.

### 1/5 — Bad

*2026-07-06, version 2026.01*

I already send my review but everytime i sign in it pops again, so annoying.!

### 1/5 — Repeat

*2026-06-20, version 2026.01*

Tired of always asking for a review. I will continue to leave a 1 review stop asking for reviews

### 1/5 — Mobile deposit crashes

*2026-05-14, version 2026.01*

App crashes when you take a photo of the check

### 1/5 — Changed

*2026-02-10, version 2025.10.01*

The app changed and just sucks

### 1/5 — Update awful

*2025-11-03, version 2025.07.02*

This new update to the app is awful! I do not like the way transactions look, it’s hard to read due to the color and font size. Go back to the way it was before. 👎🏻

### 1/5 — 2025 app update is terrible!

*2025-10-31, version 2025.07.02*

It’s one thing to make updates to an app, but when everything is changed around and less user friendly it is infuriating as a customer. Oscu you git this update soooo wrong. Try beta testing with a few heavy users of your app before releasing. Logging in is a pain, buggy, confusing. Navigation is difficult within the app and linked accounts do not show current information. 0 stars.

## Most praised reviews (10 highest-rated)

### 5/5 — Great bank

*2026-07-31, version 4021.2.1*

Best bank in Oregon great service

### 5/5 — Improvement

*2026-07-28, version 4021.2.1*

OSC is always looking for ways to improve client experience.

### 5/5 — Decades of great service

*2026-07-27, version 4021.2.1*

OSCU has been a partner and asset to us and our family and a huge asset for our business! They are always there to support you in your family or business needs!

### 5/5 — Best Banking Services I’ve found!

*2026-07-23, version 4021.2.1*

From the day I opened an account the customer service has been the best I’ve found in my days! They show how much they enjoy working for the bank!

### 5/5 — Great

*2026-07-23, version 4021.2.1*

It glitches a little but the app is amazing to use and to check your bank status

### 5/5 — The very best credit union around

*2026-07-23, version 4021.2.1*

I love Oregon State Credit Union, they are right on top of things and they are so wonderful with the seniors, I’ve been with them several years, I wouldn’t change for the world.

### 5/5 — Wonderful to except

*2026-07-23, version 4021.2.1*

I love this bank and everything they do for us. I just wish you guys would open one here in Veneta or Eugene.

### 5/5 — Updated Experiance

*2026-07-22, version 4021.2.1*

New interface and account view. Love it

### 5/5 — What a journey

*2026-07-21, version 4021.2.1*

I have been an OSU credit union member since you open the door. I watched the building get built. You have given me all the tools to be successful with this switchover. Thank you in the past. I have had homeowners loan several homeowners loans consolidation you guys have always been there for my needs and wants lol have a nice day

### 5/5 — Our rock

*2026-06-18, version 2026.01*

We are very happy with oscu, great car insurance through them!  Real customer service and all the perks you’d expect in a big bank with the credit union touch.  7 years with them

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
