# O’Reilly First Call VIN Scan — user reviews > 44 indexed App Store user reviews of O’Reilly First Call VIN Scan by O'Reilly Automotive Inc., rated 2.32/5 from 188 ratings. - Source: https://appshunter.io/ios/app/oreilly-first-call-vin-scan/id1444677529/reviews - App overview in markdown: https://appshunter.io/ios/app/oreilly-first-call-vin-scan/id1444677529.md - Rating breakdown: 5★ 35 · 4★ 24 · 3★ 11 · 2★ 14 · 1★ 104 ## Newest reviews (13 of 44) ### 1/5 — Come on now *2022-10-30, version 2.2.2* This app stinks. Not for non-professional mechanics. Come on now, even auto zone has a better app for your shade tree mechanic to use and shop. ### 1/5 — Camera doesn’t work *2022-09-08* Before the update, the vin scan on this app was better than Napa and advance/Carquest. Now it’s almost pointless to try to use it. Fix the camera! ### 2/5 — O Reilly log in *2022-08-10, version 2.2.2* Will be deleting this App. As trying to Log on is not worth the trouble. Even worse with first call. Heading to Advance and Auto Zone. BYE ### 1/5 — VIN Scanner doesn’t work. *2022-06-07, version 2.2.2* I try to scan vehicles everyday. The scanner has never worked. ### 1/5 — Don't waste your time *2022-05-19* Don't waste your time with them. This app is not for the every day customer. You have to have a professional account. O'Reilly doesn't even provide an app for regular people like most of us. Nobody visits websites anymore. Do yourself a favor and use a store that cares about customers like Autozone or Advanced. They both provide excellent apps to make things easier. ### 1/5 — Ohhh this bihh trash my guy!!! *2022-04-28, version 2.2.1* Im not even trying to be funny; this is the most useless app available for auto Parts or references NOT EVEN WORTH ONE STAR ### 1/5 — not functional *2022-04-14, version 2.2.0* it is very different from the website, very bad app ### 1/5 — Only Gives Vehicle Info *2022-02-11* Other than looking up VIN, this app is useless. You cannot access any part information at all. Technically, that's all it's supposed to do. But what nationwide parts store doesn't have an app to look up parts?!? Kind of baffling. ### 1/5 — Have you tried one of your competitors apps? *2021-11-06, version 2.1.0* The scanner won’t read Vin’s that other apps read effortlessly.You can’t look up parts or order them. And for what it does do I can just take a picture with my phone. Completely pointless. Try one of your competitors apps and see how to make something decent ### 1/5 — Update *2021-09-10* Would be a way more functional app if you could look up parts and find availability just like first call online ### 1/5 — What is this good for? *2021-07-24* Please make this app better! The website is great but the app would be awesome if you could find parts, order, and do invoices like the website! ### 1/5 — Unhappy *2021-07-23* Just wish to check prices and availability. Did not wish to give you the info of my life. I will just go to a local store. I prefer O’Reilly in store. This application is making believe I have made a mistake. Not user friendly for me. ### 1/5 — Login *2020-09-29, version 1.2* I hate the fact I have to login and I have to keep doing it. Not user friendly. ## Most critical reviews (10 lowest-rated) ### 1/5 — Garbage *2024-08-13* App is complete garbage every time I scan a car it says vehicle not found and when it scans most of time time it gets the vin messed up and it’s not even right just trash and a waste of time ### 1/5 — Bad app design! *2024-06-05* I just downloaded this app and it’s asking for me to log in. I havnt created an acct yet how could I log in? Then I pressed the help button and they are asking for my customer acct number??? What??? I just wanted to shop for parts for my car!!! Very bad app don’t waste ur time ### 1/5 — A disappointment. *2024-02-10* All I need is an App to search for parts for various cars. Very disappointing to have to jump through hoops just to find a store in your neighborhood to get what you need. Having to go to other parts store App to find what you need or just to browse. ### 1/5 — App *2023-09-14* You don’t want us to look up or parts then that’s fine Auto Zone will Napa will Advanced auto will so there are plenty of other auto parts places to buy auto parts at!!!!! ### 1/5 — SUCKY APP *2023-07-12, version 2.2.3* I like Oreilly’s Auto Parts but the App doesn’t allow me to look up parts, AutoZone app does & very user friendly ### 1/5 — Whats the Purpose of these App? *2023-03-23* I have a commercial account , and you can’t even order parts through this app. Please fix and make a useful. ### 1/5 — Bob *2023-03-12, version 2.2.3* What a crap App ### 1/5 — Confused *2023-02-12, version 2.2.2* I have an business account and everything yet all I can do is scan a vehicle 🧐 please update and fix you app to best suit our needs thanx. ### 1/5 — Why bother? *2022-12-28, version 2.2.2* Why have a app that does nothing? Most do not need info on cars, they need parts for the cars that info is supplied. ### 1/5 — Need to be rethink *2022-11-02* What is the point in the app if you can’t use the app it just waste of time you need to make one more consumer friendly that we can link our in store account to our mobile account so we can see what part/part number we need / already purchase with your company. Just food for thought!!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Great app, works exactly the way it’s supposed to *2024-07-21, version 2.3.0* Been seeing a lot of reviews complaining that you need a log in to use the app. This app is for professional installers only, used to input vehicle information and send it to a website, where parts can be ordered from a computer. Use this every day and it works perfectly. ### 5/5 — For pro customers only *2022-11-21* App is for professional customers who have a shop account not for regular customers if you need something just stop by or call your local store will be more than happy to assist you with your automotive needs ### 5/5 — Works Well *2021-07-30* This app is good to zap a license plate or scan a VIN so you can quickly order parts from the website. ### 5/5 — Shop owner *2021-06-22* App works. but not for the pubic must have first call account to use. Imports vehicle info to first call. You order part from there. Finger pint login makes usable don’t have to remember login each time. ### 4/5 — Professional installer *2021-09-07* This app is for people that have a commercial shop account not walk in customers this is for professional installers only ### 4/5 — Works great *2020-10-28, version 2.0.1* Does exactly what it says it can do. I think many of the reviews don’t realize this app is meant for commercial not personal use. It’s very helpful for me to get the information off of a car and send it straight to my office computer. It would be nice to order parts straight from the app but you could always open up a browser on your phone and do it like that. ### 4/5 — Missing the most important thing *2019-06-29* I would give it 5 stars but it’s missing the ability to search parts from the app ### 4/5 — Vin scanner for employees *2019-05-12, version 1.1* It’s a great idea. Should be available to employees. ### 3/5 — Shop owner *2020-02-04* Would have given higher Star rating if you can search for parts and order them ### 2/5 — Device usage *2023-08-29* Only allows me to use from desktop or laptop. Will not go past vehicle information. Will not allow me to look up parts on phone or iPad. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*