# O'Reilly Pro — user reviews > 83 indexed App Store user reviews of O'Reilly Pro by O'Reilly Auto Parts, rated 4.40/5 from 373 ratings. - Source: https://appshunter.io/ios/app/oreilly-pro/id6467030803/reviews - App overview in markdown: https://appshunter.io/ios/app/oreilly-pro/id6467030803.md - Rating breakdown: 5★ 304 · 4★ 7 · 3★ 7 · 2★ 4 · 1★ 51 ## What do users think of O'Reilly Pro? Overall sentiment: positive **Pros** - 🚀 Fast and quick - 👍 Smooth and quick research - 👍 Keeps cars rotating off lifts - 👍 Simple to use, parts categorized - 👍 Wonderful app, made job easier - 👍 User friendly, more functional than Autozone - 👍 Fantastic features, easy to use - 👍 Helps in everyday routine, fast and convenient - 👍 Great app, super helpful for ordering and looking at parts - 👍 Awesome app, like having a computer in your hand - 👍 Great app, made quotes for customers super easy - 👍 Better than Autozone - 👍 Seamless integration to website, easy to use in the shop - 👍 Excellent way to help customers - 👍 Easy to manage parts ordering, works great with desktop version **Cons** - 🔒 Cannot use without making an account, no guest mode - ⚠️ Invoices on web and app do not include tax, inconvenient **Commonly reported bugs** - Cannot get into app past login screen after 8 pm **Most requested features** - Vehicle data/spec like Google - Print invoices with tax ## Newest reviews (12 of 83) ### 3/5 — Lacking a few things *2026-07-16* Lacking a few things but at least we finally have access to our cost on parts. This really needs a category to save some vehicles permanently instead of just having the “recent vehicles”. We all have vehicles we search often and would like a “garage” or something of the sort to permanently save those vehicles in so we can find and search them quickly. Do this and the app will be near perfect. For this reason I give it 3 stars. Create a “garage” or a category to permanently save vehicles you frequently look up and then it will be worth 5 stars **Developer response:** Good afternoon! We appreciate you for taking the time to reach out. The website does have the save function, and we are working on getting this function added to the app! We try to keep as many parts as we can in stock, but some are only available for special order and will have to be ordered by calling or visiting the store. Please visit https://www.oreillypro.com to call, email, or chat with a live member of our O'Reilly Pro team for any concerns! ### 2/5 — Needs option to save vehicles for quicker future lookup *2026-05-14* I gave the app 2 stars because they have no option to save vehicles for future lookup other than “recent searches”. I don’t know how you design an app like this and don’t have a link set aside to add and save the vehicles you want so they will always be there in the future. Wasn’t well thought through. Also there are too many items that say “call for availability and pricing”. I could understand leaving the option to call for availability but the prices on such parts as ac delco brand don’t change every other day or anything so there’s no reason you can’t make those prices available for pro accounts and keep them up to date. **Developer response:** Good afternoon! We appreciate you for taking the time to reach out. The website does have the save function, and we are working on getting this function added to the app! We try to keep as many parts as we can in stock, but some are only available for special order and will have to be ordered by calling or visiting the store. Please visit https://www.oreillypro.com to call, email, or chat with a live member of our O'Reilly Pro team for any concerns! ### 4/5 — Great so far *2026-04-24* It’s working great so far the only issue is that if you stop in the middle of your quotes there’s no place on the screen that can scroll up and down but it’s improved a lot since I’ve had the app ### 4/5 — Cannot view in stock at other locations *2025-10-03* Please put that feature back in to see which store has inventory close by. Now I have to call the store and have them check **Developer response:** Hello! The app still has the feature to check availability. It appears whenever you click on the "In Network" line just under the price of the part. If you would like assistance finding this option, please reach out at https://www.oreillypro.com/FirstCallOnline/faq.html#/ to call, email, or chat with a live member of our O'Reilly Pro team! ### 3/5 — Expectations *2025-09-28, version 1.11.1* Expected this to be an app for mere mortals whom wrench their own small projects. Turns out it isn’t. Please get an app for mere mortals ### 1/5 — What a waste of technology *2025-07-28, version 1.9.1* So sad to see an app this days that is so hard to navigate. Now I know why auto zone have 177k in downloads and advance over 156k and Oreilly only 299 ! So Ridiculous that this app is only available for pros only and not for the minority of card owners like that do our repairs in our own. ### 1/5 — What a waste of technology *2025-07-20, version 1.9.0* So sad to see an app this days that is so hard to navigate. Now I know why auto zone have 177k in downloads and advance over 156k and Oreilly only 299 ! So Ridiculous that this app is only available for pros only and not for the minority of card owners like that do our repairs in our own. ### 1/5 — not for the norm *2025-07-14, version 1.9.0* cant use this app unless you have a professional account, for normal use by normal people. not worth wasting your time. ### 1/5 — App *2025-06-28, version 1.8.0* My app doesn’t let me register and I can’t find a place to register! It’s been this way since it was updated!! 🥲 ### 1/5 — Bad Log In *2025-05-25, version 1.7.0* I don’t typically write reviews on apps, but this was such a disappointment. I really love o’Reilly’s stores but I cannot for the life of me log in. App doesn’t let you create an account and when I create an account on the website, my login info is “invalid” on the app, making the app unusable. ### 1/5 — Useless app *2025-05-21* Guess I’ll stick with NAPA being I’ve tried everything to use this app and all it does is say wrong user name or password, yes I’ve tried to recover user name I get an email saying no user name connected to my email after making an account on the web site I even tried changing my password, still didn’t work, makes me wonder if your parts and services are as useless as this app **Developer response:** Thank you, Blade! We would like to troubleshoot this issue. Please give us a call at 1-800-934-2451 or send us a message on our contact page here, https://www.oreillypro.com/FirstCallOnline/faq.html#/contact/contact-us. ### 1/5 — Parts *2025-05-20, version 1.7.0* I was trying to sign up and create a password and username but there’s nowhere to sign up create a password or anything. When you sign up it just ask for certain info but no place where you can create your password or user.. ## Most critical reviews (10 lowest-rated) ### 1/5 — What About the Rest of Us? *2026-07-28* I prefer to buy from O’Reilly, simply because there is one closest to home, and there had been one near my shop before I retired. I’ve been a car guy since I was twelve, I do it all from mechanics (I rebuild engines), to body work and fab, to upholstery. From antique Fords to newer Corvettes. I would like to be able to access an app like I can with your competitors for my convenience. That’s what these apps are for, customer convenience. If you can do it for the current pros, you can do it for the rest of your customers as well. Sometimes I find it easier to shop your competitors just for this reason. They’re only a couple miles further away, not even worth comparing the little extra time and distance for the shopping convenience. Yeah, I can use the web browser, and I have. But the point of the app is instant access to shopping and account access. **Developer response:** Good afternoon! We are working on getting a retail app developed now! Thank you and we appreciate your business! Feel free to reach out at https://www.oreillyauto.com/contact-us or call at 1-888-327-7153 for any concerns on the main website. ### 1/5 — Need an orileys app for the average person *2026-04-28, version 1.18.0* Need an app for your average guy whos trying to find parts. Just one that keeps your account info logged in or just takes you to the website and automatically logs you in would be great, as its a hassle to go to oreillys.com and have to log in every time to see the parts in stock at the stores near you. Yall really gonna let autozone take more customers? because they have an app made for the average consumer and yall dont. If it were me i would be putting the pressure on them by having apps for all types of customers ### 1/5 — Can we get a amateur app *2026-04-14, version 1.18.0* Can we get a app for people for normal use? ### 1/5 — PRO?? *2026-03-29, version 1.17.0* How about making a NON Pro app for the rest of us weekend maintenance mechanics???? ### 1/5 — APP can’t be used *2026-03-29, version 1.17.0* Have to have a business account just to use the app is really stupid ### 1/5 — Stupid *2026-02-03, version 1.16.0* Why do you not have a app for regular customers to check on prices and to order? Really makes me lean towards autozone ### 1/5 — App Sucks *2026-01-30, version 1.15.0* Won’t even let you create an account, then when you do make an account through the website, you can’t even use it to log in. Guess I’ll just take my business to Autozone or Napa ### 1/5 — Junk *2025-08-23, version 1.10.0* Sweet app thanks ### 1/5 — Literally the stupidest thing *2025-08-05, version 1.9.1* Why? Stupid, stupid app, don’t bother. ### 1/5 — No app *2025-07-30, version 1.9.1* Make a regular app like autozone has ## Most praised reviews (10 highest-rated) ### 5/5 — Fast, Easy and accurate *2026-05-14* Great way to turn bays and look up vehicles out in the field ### 5/5 — Easy to use *2026-03-26, version 1.17.0* Great app, easy to use, simple enough ### 5/5 — 5 star *2026-02-19* Game changer when in the field can send tickets through when on the road and away from the shop it’s amazing ### 5/5 — This apps awesome! *2026-02-19, version 1.16.0* Great app, really user friendly! ### 5/5 — Great for my shop *2025-11-13* Takes everything from my desktop to my phone! Makes running my shop extremely easy! ### 5/5 — Amazing *2025-10-09, version 1.12.0* Super easy to use helps shops efficiency. Accurate specs and vehicle information. ### 5/5 — Designed for the pros ! *2025-09-11, version 1.11.0* Love this efficient ### 5/5 — User *2025-08-18, version 1.10.0* Great app easy to use ### 5/5 — Very Happy Customer *2025-05-05, version 1.6.0* Very Happy with the functionality of this app. Easy to use as a professional customer. ### 5/5 — Amazing *2025-05-05, version 1.6.0* Amazing app, fast and responsive! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*