# Origin Bank — user reviews > 122 indexed App Store user reviews of Origin Bank by Origin Bank, rated 4.87/5 from 13,293 ratings. - Source: https://appshunter.io/ios/app/origin-bank/id997374681/reviews - App overview in markdown: https://appshunter.io/ios/app/origin-bank/id997374681.md - Rating breakdown: 5★ 11,446 · 4★ 696 · 3★ 178 · 2★ 62 · 1★ 106 ## What do users think of Origin Bank? Overall sentiment: positive **Pros** - 👍 Friendly and welcoming staff - 🚀 Efficient and easy-to-use app - 💰 Competitive interest rates and fees - 🌍 Convenient nationwide banking - 📱 Reliable mobile app - 🔒 Secure authentication process **Cons** - 🐛 Inconsistent login and authentication issues - 🔍 Lack of visibility when typing passwords - 🤔 Confusing navigation and feature discovery - ⚠️ Occasional system outages and downtime **Commonly reported bugs** - Face ID/Touch ID not saving consistently - Repeated prompts for new features after each login - Logging in issues and error messages **Most requested features** - In-app chat support - Improved transaction history and bill pay visibility - Ability to make extra loan payments directly from the app ## Newest reviews (12 of 122) ### 4/5 — Suggestion *2026-08-15, version 5.0.45.14* I kinda like this app ; I’d like you to include a time and date schedule feature to assist me in planning. It could even be made to look or function like old physical check registers. Verification could also be done online and proven by Banking Officers similar to now. Well, I tried. The thought was to make this app more user friendly. Have a great day! ### 3/5 — Could use improvements *2026-08-03, version 5.0.45.14* I love the convenience of the app! It’s great for checking your balance and depositing checks. But I would like to be able to click on my account and get all of the information about my account, account number, routing number etc. Also, if there are certain things you want written on the check when depositing, can you put it on the instructions when the camera comes up for capture. It just feels like a basic banking app. It needs a little more to make it flow better. ### 4/5 — Doc *2026-02-26, version 5.0.43.196* Great customer service ### 5/5 — CEO *2025-12-19, version 5.0.43.196* My favorite bank always helpful. I just wish I could Zelle from my laptop ### 5/5 — Great app! *2025-12-02, version 5.0.43.196* Easy to use! ### 5/5 — Statements *2025-11-23, version 5.0.43.196* I would a memo line on account to account transfers ### 5/5 — Great App! *2025-09-02, version 5.0.42.448* I love using Origin Bank App. You can easily deposit your check without having to go to the bank. ### 3/5 — . *2025-07-30, version 5.0.42.448* Very useful when you can use it but struggles to load very often. ### 5/5 — Not receiving notifications *2025-07-06, version 5.0.42.448* I’ve used this app for years but here lately it’s don’t receive my pop up notifications when a transaction is made like it used to do. Any help with this would be greatly appreciated. ### 5/5 — Zelle doesn’t work with my iPad *2025-06-14, version 5.0.42.448* Wish I could use Zelle on my iPad ### 5/5 — Brian Hollins, Forever Wellness and Recovery *2025-05-10, version 5.0.42.448* The customer service is amazing; the team at Origin Bank is second to none, showcasing a fantastic culture! ### 5/5 — Very good app *2025-04-25, version 5.0.42.448* This is a great app it serves da purpose without going into your bank when 1 is not around ## Most critical reviews (10 lowest-rated) ### 1/5 — Info not up up date. *2026-08-16, version 5.0.45.14* Hard to get in even with password. The phone numbers for verification are old ones even though we updated. Face id won’t work. ### 1/5 — I can’t access to my mobile account *2026-06-15, version 5.0.44.44* I can’t access to my mobile account every time i try to log in it keeps asking for my number and send me a code is annoying ### 1/5 — Security *2026-05-22, version 5.0.44.44* Debit card was compromised and had charges from London England both for over $1500 taking $3000 out of my banking account never received one text fraud alert, never received anything. However my card was locked after the fraudulent charges. I was told by Origin Bank that nothing could be done and that I would not have my funds recovered. Joe Pease was my representative and basically did nothing about the case. All communication was cut off. The only time anything was said was whenever I called the bank or emailed. He did nothing to help me. ### 1/5 — Has issues so much. Needs dark mode *2025-12-20, version 5.0.43.196* It’s nice to have this app but it constantly makes you sign back in instead of using Face ID or Touch ID. It also needs to have dark mode. ### 1/5 — Strong dislike *2025-12-18, version 5.0.43.196* No face I.D. No way to pay anyone online. (I have been spoiled by Chime!) Also on weekends all charges do not reflect in my balance instantly! Very annoying! I dislike Origin. ### 1/5 — ATM card *2025-12-02, version 5.0.43.196* My ATM card should never be cancelled for non use. ### 1/5 — Not working *2025-11-20, version 5.0.43.196* It hasn’t been working for me for over 2 weeks. And I can’t even delete the app all the way. All it does is remove it from my Home Screen. I’ve been trying to delete it completely so I can redownload it. I have an iPhone 15promax! And yes I’ve tried every method to delete the entire app. ### 1/5 — Can we tell government to lay off? *2025-08-06, version 5.0.42.448* Ramiroestevanmiranda here. Driving solutions for next generations. Thankfully, battling ai and government it feels like. Luckily, I can leave a note. I’m driving the boat. D.T can sit down. ### 1/5 — TERRIBLE bank *2024-09-30, version 5.0.31.180* This bank is honestly the worst bank I’ve ever used. Horrible customer service, non user friendly app. I wish I could rate this a 0. The WORST bank I’ve EVER used. ### 1/5 — Horrid mobile website *2023-04-12, version 5.0.20.524* I never review sites but this site is very annoying: 1.Passwords cannot be changed on mobile app. 2. Autopay requires a PhD to find. 3. When autopay is off, if you can find it, payments have been made causing overdraft charges. ## Most praised reviews (10 highest-rated) ### 5/5 — Patrick Earles *2026-08-28, version 5.0.45.14* I moved from Chase Bank to Origin Bank in 2023 after a decade. I’m thrilled to be an Origin customer. Their customer service is top notch. ### 5/5 — Money transfer *2026-07-19, version 5.0.45.14* Once transfer was set up on my accounts it works great. ### 5/5 — Phone app *2026-06-18, version 5.0.44.44* Origin Bank does an excellent job hosting this application for phones. It is a great way to manage your personal finances that is accurate quick and easy to engage with. ### 5/5 — Zelle *2026-06-11, version 5.0.44.44* Needs it ### 5/5 — Bank deposit *2026-06-01, version 5.0.44.44* First time doing this! ### 5/5 — Great *2026-06-01, version 5.0.44.44* I love Origin! ### 5/5 — Review *2026-05-28, version 5.0.44.44* Awesome bank ### 5/5 — Community Angels of Hope/Owner *2026-05-19, version 5.0.44.44* Airline Drive Bossier City, Louisiana branch ### 5/5 — So useful *2026-05-08, version 5.0.44.44* Being able to check balances and move money from one account to another has never been so easy. Another reason I use and love banking at Origin Bank. Just wonderful ! ### 5/5 — Depositos *2026-02-24, version 5.0.43.196* Todo funciona bien hasta el momento --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*