# Origin Energy Gas Internet LPG — user reviews > 488 indexed App Store user reviews of Origin Energy Gas Internet LPG by Origin Energy, rated 4.70/5 from 45 ratings. - Source: https://appshunter.io/ios/app/origin-energy-gas-internet-lpg/id1201586468/reviews - App overview in markdown: https://appshunter.io/ios/app/origin-energy-gas-internet-lpg/id1201586468.md - Rating breakdown: 5★ 35 · 4★ 8 · 3★ 1 · 2★ 0 · 1★ 1 ## What do users think of Origin Energy Gas Internet LPG? Overall sentiment: neutral **Pros** - 👍 Easy to use - 👍 Helpful for tracking usage - 👍 Convenient for bill payments - 👍 Provides good information **Cons** - 🐛 App crashes or doesn't load - 🐛 Inaccurate usage and billing data - 🐛 Lack of detailed information - 🐛 Removed useful features in recent updates - 💡 Need more customization options **Commonly reported bugs** - Inconsistent data display - Forced logout issues - Blank screens and loading problems **Most requested features** - Add hourly/daily usage data - Show solar feed-in details - Improve app performance and stability - Optimize for tablet devices ## Newest reviews (16 of 488) ### 3/5 — Can access bill *2026-08-24, version 3.5.3* Normally the app works fine, but lately I haven’t been able to access my bills, past or present. ### 1/5 — always wrong *2026-08-23, version 3.5.3* always wrong ### 1/5 — Usage calculations *2026-08-22, version 3.5.3* The app used to add up the cost of usages, as well as the cost of the daily rate, at the moment the app shows the amount used and lists the daily rate amount. For the app to be useful, can you please change is back to calculating the total of the amount used and the daily rate. Thanks ### 1/5 — Always fail to load the usage and cost *2026-08-21, version 3.5.3* Cannot load usage more than half the time ### 1/5 — App missing the predicted bill cost. *2026-08-20, version 3.5.3* The app used to include the prediction of bill cost based on daily usage. A handy feature, now has been removed. ### 1/5 — Made extra complicated with multiple 2 factor authentications within the app *2026-08-19, version 3.5.3* I was made to enter multiple times the OTP to open simple usage or billing options inter account, that is still understandable under security but STILL then they don’t send OTP out having worst experience, I’ve tried multiple times, can’t even do anything cause the connection speed is abismal and not working even with 500 mbps speed package. Can I be more stupid to stay with origin anymore? ### 2/5 — MrBruce *2026-08-19, version 3.5.3* Always good to .deal with great delivery time what more could I say thank you.origin. ### 1/5 — Not up to standard *2026-08-15, version 3.5.3* Very delayed should be instant especially with a smart meter ### 4/5 — No longer works *2026-08-14, version 3.5.3* It no longer works on my IPhone. ### 1/5 — Origin *2026-08-14, version 3.5.3* Why is the app not working ### 1/5 — Pointless *2026-08-02, version 3.5.3* Absolutely pointless, reported not working properly and advised would be fine after next bill, 2 bills later and reported again still doesn’t show usage, cost or up to date bill. Waste of time ### 2/5 — Not good. *2026-08-01, version 3.5.3* Inaccurate, inconsistent and misleading. Worse since the last bug fix update. A lot of inconsistencies in information from day to day, sometimes within the day itself. It is frustrating when one is trying to keep an eye on usage etc., but the app info is all over the place. This app and the Origin website lead me to believe that the predicted bill doesn’t include my pension discount, however it does, and that is misleading. ### 1/5 — Broken *2026-07-29, version 3.5.3* Opened T&Cs for EV extra product and unable to close to revert to main App screen. App now inaccessible. ### 1/5 — 3 PRICE INCREASES IN 4 MONTHS & MY DATA STOLEN. *2026-07-22, version 3.5.3* ORIGIN FINED HOW MUCH…….. $17.6 MILLION FOR RIPPING OFF 655’000 CUSTOMERS.. AND WE STILL WONDER WHY GAS BILLS UP 48% CRIMINALS…!!! YET ANOTHER PRICE INCREASE.. AGAIN..!! THATS 2 in 1 MONTH NOW READ THEIR RESPONSE.. CLUELESS IDIOTS LIVING IN AN ALTERNATE UNIVERSE. BUT WE’LL CONTINUE TO TAKE YOUR MONEY. JOINING THE CLASS ACTION.. ### 1/5 — APP *2026-07-21, version 3.5.3* This app does not work at all . Very bad ### 1/5 — Unable to setup ev power up *2026-07-17, version 3.5.3* It shows always errors ## Most critical reviews (10 lowest-rated) ### 1/5 — Wow! *2026-09-02, version 3.5.3* Wow - no option to pick a time frame for a delivery when placing the order on the app. Was told to just “sort out my dog” and make sure she isn’t in the yard when they arrive. Pick up time still not updated in the app but guy on the phone said between 2:30pm and 3:10pm which is right on school pick up! Not happy! ### 1/5 — . *2026-09-02, version 3.5.3* Not at all helpful with solar feed in tariffs and limits. ### 1/5 — Pay *2026-09-01, version 3.5.3* Can not pay bill ### 1/5 — Pretty ordinary app *2026-09-01, version 3.5.3* Not to mention Origin have so many ads and emails about being able to check you costs as you go to manage your bill… but released new plans over a month ago and obviously didn’t test them so the app doesn’t calculate the cost. Roomie errors for a company who wants you to do everything through the app ### 1/5 — Terrible *2026-08-31, version 3.5.3* This app is terrible - hasn’t worked since June and I’ve no idea how much credit I have or the power used or where my credits are …. So so angry at this company and will be switching ### 1/5 — NUNGURNER *2026-08-30, version 3.5.3* ORIGIN ENERGY HAS EXTREMELY POOR USAGE INFORMATION COMPARED TO OUR PREVIOUS SUPPLIER IN EAST GIPPSLAND WHO WOULD MAKE INSTANT COMPARISONS WITH THE PREVIOUS YEAR AS WELL AS DETAILED HOURLY UP TO DAILY USAGE FOR THE YEAR. ### 1/5 — Compare the market *2026-08-29, version 3.5.3* Origin is quite an expensive provider. I was with them for quite a number of years. Even with a special concession other it was hundreds of dollars more expensive than other providers. Just have a look at the market for a deal that suits you. Ps. Origin’s AI help is super annoying. ### 1/5 — Poor app *2026-08-26, version 3.5.3* App is poor compared to others. Can’t extend repayments as easy as other companies. If I didnt have to be tied into origin I wouldn’t I would chose AGL. Way better to navigate and more time for repayment option. ### 1/5 — Origin *2026-08-25, version 3.5.3* Ive had so much problems with origin along with calling them and emailing them multiple times they constantly Where messing around with me and the app originally showed a prediction on my power till they closed my account, because someone put there power as my address so automatically canceling mine!! 0/10 ### 1/5 — Terrible *2026-08-25, version 3.5.3* Where’s the chat ## Most praised reviews (10 highest-rated) ### 5/5 — Easy app *2026-08-16, version 3.5.3* Very easy to navigate in all areas. It’s a nice change when looking for information on my account or just to get my fuel discount. ### 5/5 — Easy to follow *2026-08-15, version 3.5.3* Easy to follow the breakdown of it all ### 5/5 — Easy energy *2026-07-22, version 3.5.3* Easy to navigate. ### 5/5 — Watching my bill *2026-07-17, version 3.5.3* Love this app I look everyday and it shows me everything ### 5/5 — Simplicity *2026-07-15, version 3.5.2* The app is super easy to use and navigate around, easy read and bill payments. ### 5/5 — Mr *2026-07-09, version 3.5.2* Best ### 5/5 — A+ *2026-07-08, version 3.5.2* Great app, full of useful billing and electricity usage information ### 5/5 — Great App. *2026-06-30, version 3.5.1* Very easy to use. ### 5/5 — Helpful *2026-06-29, version 3.5.1* Easy to navigate and follow instructions. ### 5/5 — Origin *2026-06-20, version 3.5.1* Great app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*