# Origin Internet Helper

> Diagnoses and resolves internet connectivity and hardware issues. (iPhone/iPad app by Origin Energy.)

- Source: https://appshunter.io/ios/app/origin-internet-helper/id6503930007 (this page in markdown: same URL + `.md`)
- Developer: [Origin Energy](https://appshunter.io/developer/1201586467)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 17.0 · 52 MB
- Languages: American English
- Released: 2024-07-05
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/origin-internet-helper/id6503930007/reviews.md

## What is Origin Internet Helper?

At Origin Energy we strive to ensure that every customer receives the best connection possible on our network. Unfortunately, there are times when you may experience problems with your: 
- Internet connectivity and coverage  
- Bandwidth and download speeds 
- Modems, routers, and other internet hardware 
- Connected wireless devices (smart home devices, mobiles, etc) 

Origin Internet Helper can help with these issues and more. Origin Internet Helper completes the tests required to identify and help fix potential causes of internet performance issues.

## Key features

- Diagnose connectivity and coverage problems
- Identify bandwidth and download speed issues
- Troubleshoot modems and routers
- Resolve connected wireless device issues
- Perform diagnostic tests

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/origin-internet-helper/id6503930007/reviews.md

### 1/5 — No internet connection

*2026-06-17*

I was told by Origin they can’t book an NBN appointment without first running a scan. I have no internet connection so I try to scan and it just says no internet connection and doesn’t give you an option to book NBN or assist in any way

### 1/5 — Useless

*2026-06-04*

Does not assist in any way. If you can connect to the internet it may help but the problem is no connection

### 1/5 — Useless

*2026-05-30*

‘Unable to connect to the internet’ option just tells you that you’re not connected to the internet…

### 1/5 — Refund requested

*2025-10-17*

I was looking at this app as my current origin app suggested it to manage internet… while I was trying to download suddenly $72.96 came out of my account from the Apple Store. I cannot see anywhere where I was being told the price - but I certainly did not agree to this. Can I please be refunded.

## Frequently asked questions about Origin Internet Helper

### What kind of internet issues can Origin Internet Helper help with?

Origin Internet Helper can assist with issues related to internet connectivity and coverage, bandwidth and download speeds, modems and routers, and connected wireless devices like smart home devices and mobiles.

### How does Origin Internet Helper work?

The app performs various tests to identify potential causes of internet performance issues. It then provides guidance to help users fix these problems and improve their online experience.

### Is Origin Internet Helper free to use?

Yes, Origin Internet Helper is available for free on the App Store. There are no in-app purchases or advertisements.

### What devices is Origin Internet Helper compatible with?

Origin Internet Helper is designed for use on iPhones and iPads.

### How often is Origin Internet Helper updated?

The latest version of Origin Internet Helper is 26.14.0, released on June 8, 2026. Updates typically address performance improvements and bug fixes.

### What is the age rating for Origin Internet Helper?

Origin Internet Helper has an age rating of 4+, making it suitable for a wide range of users.

### Who developed Origin Internet Helper?

Origin Internet Helper was developed by Origin Energy Retail Ltd, a company focused on providing network services.

## Version history (last 5 releases)

### 26.14.0 — 2026-06-08

Bug fixes and performance improvements.

### 26.13.0 — 2026-05-11

Bug fixes and performance improvements.

### 26.12.1 — 2026-03-16

Bug fixes and performance improvement.

### 26.8.1 — 2025-11-27

Bug fixes and performance improvement.

### 26.6.1 — 2025-08-27

Bug fixes

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## More apps by Origin Energy

- [Origin Energy Gas Internet LPG](https://appshunter.io/ios/app/origin-energy-gas-internet-lpg/id1201586468)
- [Home HQ](https://appshunter.io/ios/app/home-hq/id1300419898)
- [TraXu](https://appshunter.io/ios/app/traxu/id1389701546)
- [360 EV Car Share: Drive EVs](https://appshunter.io/ios/app/360-ev-car-share-drive-evs/id1607915787)
- [360 EV Charge: Power Your EV](https://appshunter.io/ios/app/360-ev-charge-power-your-ev/id1610632176)

All apps by Origin Energy: https://appshunter.io/developer/1201586467

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*