# Orion Financial — user reviews > 349 indexed App Store user reviews of Orion Financial by Orion Federal Credit Union, rated 4.58/5 from 2,056 ratings. - Source: https://appshunter.io/ios/app/orion-financial/id1145021938/reviews - App overview in markdown: https://appshunter.io/ios/app/orion-financial/id1145021938.md - Rating breakdown: 5★ 1,233 · 4★ 138 · 3★ 61 · 2★ 47 · 1★ 89 ## What do users think of Orion Financial? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🚀 Convenient features - 🚀 Reliable and dependable - 🔒 Secure login options - 👍 User-friendly interface - 👍 Helpful financial tools **Cons** - 🐛 Occasional crashes or bugs - 🐛 Inconsistent performance - 🐛 Difficulty with mobile deposit - 🔋 Slow app response times **Commonly reported bugs** - Login issues and freezes - Problems with mobile deposit - Inconsistent sync of account data **Most requested features** - Add Zelle integration - Improve credit card management - Provide more customization options - Enhance transaction history and reporting ## Newest reviews (15 of 349) ### 2/5 — Difficult *2026-07-13, version 4.0.260100* Tried to transfer funds from Orion to my other bank. It seems to be impossible. Also the promos to get me started weren’t at all clear. I will be closing this account soon. ### 5/5 — I love how respectful and friendly they are! *2026-07-07, version 4.0.260100* I love that their always answer the phone with an amazing attitude and always help me with any question I have. Team Orion, I’m with you! ### 5/5 — Love it!!! *2026-07-07, version 4.0.260100* This app is user-friendly and easy to navigate! ### 5/5 — Banking *2026-07-07, version 4.0.260100* Great bank ### 5/5 — Awesome Credit Union *2026-07-04, version 4.0.260100* Love that you alert and send notifications!! ### 5/5 — Awesome bank *2026-07-04, version 4.0.260100* Great service! ### 2/5 — Hard to get around *2026-07-02, version 4.0.260100* I do like the way each account is broken out on the home screen. However there’s no way to see your full account number and routing number. The menu button is at the bottom plus there’s a “more” button at the top right where the memu button should be, that only has transfer money option under it. Also all the buttons and selections are rather small for larger fingers. Also, no one ever answers messages. I have sent several since moving to this new app and no one has ever answered me. ### 5/5 — Orion FCU *2026-07-01, version 4.0.260100* Love my banking app ### 5/5 — Brinkley 12 *2026-06-29, version 4.0.260100* Great to keep updated on my spending ### 5/5 — Dede *2026-06-28, version 4.0.260100* Just Follow God to Lead others it ### 5/5 — Love it *2026-06-28, version 4.0.260100* Best app and credit union ever. ### 5/5 — Very Useful App *2026-06-25, version 4.0.260100* I’ve found that the Orion online is easy and helpful to me as I seek information about my account. My savings and load account are always there for me to collect needed information. ### 5/5 — Great app *2026-06-25, version 4.0.260100* I love this app, it has everything I need on it. Financial tools, credit report, everything! ### 5/5 — Yes I do like the app a lot! *2026-06-24, version 4.0.260100* It really helps me to keep up with everything and manage my money. ### 5/5 — App solutely *2026-06-24, version 4.0.260100* Orion mobile app is great ! Always runs smoothly & helps me keep track of my finances! ## Most critical reviews (10 lowest-rated) ### 1/5 — I hate there is not a person that can help after hours *2026-07-23, version 4.0.260100* I need to talk to someone ### 1/5 — TERRIBLE! *2026-07-14, version 4.0.260100* We refinanced our truck through these guys. Their app is a joke! It’s been 2 MONTHS and I CANNOT make an online payment! Every time I try, gives me an error! Won’t accept my bank information! REALLY bad! ### 1/5 — dificil *2026-07-08, version 4.0.260100* es complicada la app ### 1/5 — Broken *2026-07-03, version 4.0.260100* Will not let me pay loans. Accounts are missing. ### 1/5 — Terrible *2026-06-23, version 4.0.260100* The app falls short of meeting basic customer needs. Its functionality is limited and the features to contact anyone tend to glitch and not allow messages to be sent. In the event you attempt to use the chat it often redirect users to contact the local branch for troubleshooting, which causes delays and forces customers to wait until business hours for resolution. This is especially frustrating for those who are unavailable during your normal hours of operation. Overall, my experience has been disappointing. ### 1/5 — Terrible *2026-06-08, version 4.0.260100* Junk ### 1/5 — Not user friendly *2026-06-05, version 4.0.260100* App is limited and needs some user centered design support to improve navigation and payment functionality. ### 1/5 — Cannot bill pay *2026-06-01, version 4.0.260100* I’ve tried to use bill pay on here Numerous times and it doesn’t not work at all.. ### 1/5 — Rating Orion App *2026-05-31, version 4.0.260100* You can not Zelle monies which makes it easier to transfer funds or pay institutions or share monies immediately with your children. This app is behind the times. ### 1/5 — Terrible *2026-05-29, version 4.0.260100* There’s a bug for the check picture where the Y axis becomes the X axis and X axis becomes the Y axis when you gotta take a picture The customer service at this Bank has also gotten so bad. I have no way of reporting it other than leaving the review. ## Most praised reviews (10 highest-rated) ### 5/5 — Works well *2026-07-30, version 4.0.260100* Easy to navigate ### 5/5 — Love the App *2026-07-30, version 4.0.260100* Love the App and all it’s easy to use features. ### 5/5 — Exceptional *2026-07-25, version 4.0.260100* This app is exceptional!!! ### 5/5 — STAR *2026-07-25, version 4.0.260100* I’m very proud of Orion!!!! ### 5/5 — Navigating auto loan/payments *2026-07-23, version 4.0.260100* Outstanding; my transfer from external account to my Orion loan account is flawless and arrives less than 24 hours ### 5/5 — In Bank Customer Service *2026-07-16, version 4.0.260100* The location in Bartlett, Tn has the most knowledge and friendly customer service. They are quick and efficient at answering questions and providing banking services. I highly recommend this location and institution for all your financial needs. ### 5/5 — Very quick and highly functional *2026-07-12, version 4.0.260100* App works really well. Doesn’t lag ### 5/5 — Notification of card use *2026-07-10, version 4.0.260100* It would be nice if we got notified when debit card is swiped ### 5/5 — Great App *2026-07-10, version 4.0.260100* Easy to use. ### 5/5 — Owner *2026-07-08, version 4.0.260100* Five star --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*