# Orlando Magic Mobile — user reviews > 70 indexed App Store user reviews of Orlando Magic Mobile by Orlando Magic, rated 4.20/5 from 240 ratings. - Source: https://appshunter.io/ios/app/orlando-magic-mobile/id731742786/reviews - App overview in markdown: https://appshunter.io/ios/app/orlando-magic-mobile/id731742786.md - Rating breakdown: 5★ 175 · 4★ 13 · 3★ 11 · 2★ 8 · 1★ 33 ## What do users think of Orlando Magic Mobile? Overall sentiment: mixed **Pros** - 💙 Great for team pride - 💡 In-seat food delivery - 👍 User-friendly design (newer updates) - 🚀 Smooth performance (newer updates) - ✨ Awesome new designs (newer updates) - 💳 Magic Money integration - ✅ Good for upgrades and tickets - 🤩 Love the new update - 👍 Very convenient and simple - 🌟 Great for news and videos - 🎯 All you need at your fingertips - 🚀 Runs smooth with clean design **Cons** - 🐛 App crashes frequently - 🐛 App stops playing audio - 🐛 Errors when opening/selling/transferring tickets - 🐛 App doesn't refresh without logging out - 🐛 Notifications lead to generic websites - 🐛 Password creation is difficult - 🐛 App is slow and ugly (newer versions) - 🐛 Videos in low resolution - 🐛 Inconsistent performance - 🐛 App is outdated and poorly designed - 🐛 Unable to stream games in certain areas - 🐛 Wastes battery - 🐛 Barcode won't view for food purchase - 🐛 Schedule has home/away switched - 🐛 Can't access app, 403 error - 🐛 Crashes when checking game flow - 🐛 App is unusable - 🐛 Icons no longer show up - 🐛 Order to table feature not usable - 🐛 Constant errors and no testing - 🐛 App is constantly beta - 🐛 Unable to sell tickets - 🐛 No barcode for ticket - 🐛 Doesn't work, server not responding - 🐛 Error message when listing tickets - 🐛 App stops working near end of game - 🐛 Paid but never linked up - 🐛 Creating account is difficult - 🐛 Editing profile not working - 🐛 App is a poorly designed website - 🐛 Doesn't allow sharing tickets through iOS Wallet - 🐛 Cannot stream magic games on radio in area - 🐛 Error message near or in Amway - 🐛 Cannot buy tickets day of game - 🐛 App requires update and then loops - 🐛 Unable to upgrade app - 🐛 'Gamble for more rewards' not worth it - 🐛 Live game stats are laggy - 🐛 Return seat feature does not work - 🐛 Application freezes a lot - 🐛 Cannot use order to table feature - 🐛 Return tickets feature has become useless - 🐛 Can't turn in or exchange tickets - 🐛 Phone updates make it not work - 🐛 Lost sale of tickets due to app bug - 🐛 Login issues with Ticketmaster account **Commonly reported bugs** - Creating account is difficult - Editing profile not working - Paid and it never linked up - App is a poorly designed website - Notifications lead to generic websites - App stops playing audio frequently - Errors when opening tickets - Errors when trying to sell or transfer tickets - App doesn't refresh unless you log out and back in - App is outdated - Cannot stream magic games on radio in area - Wastes battery - Barcode won't view for food purchase - Schedule has home/away switched - Cannot access app, 403 error - Crashes every time checking game flow - App is unusable - Icons no longer show up - Cannot use order to table feature - Constant errors and no testing of new versions - App is constantly beta - Unable to sell tickets - No barcode for ticket - Doesn't work, server not responding - Error message when listing tickets - App stops working near end of game - App requires update and then loops - Unable to upgrade app - 'Gamble for more rewards' not worth it - Live game stats are laggy - Return seat feature does not work - Application freezes a lot - Return tickets feature has become useless - Cannot turn in or exchange tickets - Phone updates make it not work - Lost sale of tickets due to app bug - Login issues with Ticketmaster account - Videos play in low resolution - Inconsistent performance - App crashes frequently - App is slow and ugly - Error message near or in Amway - Cannot buy tickets day of game **Most requested features** - Allow sharing tickets through iOS Wallet - Add game recaps - Support Apple Pay for mobile payments - Add players' hometown and college to roster - Lower prices on upgrade seats as game progresses - Do not force updates on game day - Make Magic Money usage similar to Starbucks app - Allow merchandise purchase with Magic Money - Improve video resolution in fullscreen - Easier navigation - Dark mode option ## Newest reviews (10 of 70) ### 2/5 — Needs a lot of work *2026-01-12* So far you guys need a lot of work done on the app creating a account should not be this difficult and editing your profile seems to be not working at all ### 3/5 — Notifications Don’t Work *2024-12-30* I get a lot of notifications for free stuff - usually because the Magic won a game. However when I tap the notification, it goes to a generic website. For example, fans get a free hunny bun or something like that. When I tap the notification, it takes to me the generic Wendy’s website. No instructions on how to redeem the offer. ### 2/5 — App issues *2024-10-27* So far this season I’m not liking this app. I have to listen to the game and it just stops playing quite frequently. Then I have to keep hitting the play button. ### 3/5 — It’s okay *2022-10-22, version 7.5.2* It wasted my battery tho ### 2/5 — Have to delete app after every game *2019-10-14* I have a fast break pass and the app stops working near the end of each game. It stops opening and I have to delete app and reinstall. This is horrible. ### 2/5 — Site *2018-09-27, version 5.5.654* Unable to upgrade app ### 3/5 — Eh - 3/1/18 (update) *2018-03-06* Do not play the “gamble for more rewards”. The math works out to be 30% of winning a good prize, I did it 10xs and won $5 magic money. Could’ve redeemed at 2xs that straight up. The app is slower now with its more features. The new selling feature doesn’t allow to see recently sold/listed. Magic money is a cool feature and integrates well with credit cards and Apple Pay. Buying food/drinks is a good feature Wish you could buy merchandise from app with magic money. Live game stats are a little laggy, ESPN works better for a quick update. Nice for upgrades, tickets, and stuff like that 3/5 for good features. Missing 2 stars are missing features and mentioned cons. ### 1/5 — App is constantly beta *2018-01-21, version 5.4.764* Update as of January 2018. App still broken. Orlando magic app is trash. Constant errors and no testing of new versions before they are rolled out. Can’t return tickets or buy upgrades anymore because of web page editors. Go to buy food with app, nope .... bar code won’t view and no one knows what to do. Take paper tickets to game. It’s only safe way to go when app decides its going on strike for evening. ### 5/5 — Pretty good app *2018-01-02, version 5.4.764* The Magic'll be good one of these days, right? ### 1/5 — Return Seat Feature *2017-12-11, version 5.4.743* Like other review by another person, app feature does not work. Application freezes a lot too! ## Most critical reviews (10 lowest-rated) ### 1/5 — No tickets *2025-03-28, version 7.12.1* I paid and it never linked up ### 1/5 — Outdated *2025-01-08* App is a poorly designed and barely functioning web site that doesn’t allow sharing tickets through the iOS Wallet app. Question to developers : how should a user share a ticket with someone who doesn’t have a Ticketmaster account like say a minor? ### 1/5 — Season ticket holder *2024-10-18* This app might be single handedly the reason I decide not to renew my floor season tickets. Gives error messages when opening up tickets, gives errors when trying to sell or transfer and doesn’t refresh unless you log out and back in. Literally the worst app on my phone, which is frustrating when I consider how much I pay for it. Btw- this is my first ever app review. Imagine how much I hate it ### 1/5 — won’t let me create an account *2024-09-30, version 7.7.7* i’ve tried all morning & the app won’t prompt me to create an account with them. totally unusable ! ### 1/5 — Major Issues With App *2024-01-07* I have had major issues with this app when I try to sell my tickets. I have used this app for years and now recently after updates I can not get the app to accept my sell request. Very frustrating! I have to log into my account from a PC to accomplish this simple task! FIX this app!!!!! ### 1/5 — Password Creation needs work *2022-04-10* This initial access to this app is horrible. The password creation needs a tremendous amount of work. I’ve tried more than a dozen times to create a password following the guidelines, yet i still can’t access the app. ### 1/5 — Horrible *2021-11-14* Every year the app changes and not for the better. Now this year I keep getting an error message when I’m near or in the Amway. Super frustrating when I try to pull up my tickets. I’ve just given up on it. ### 1/5 — Bad *2021-05-30, version 7.4.1* Bad ### 1/5 — Day of tickets *2019-11-13, version 6.0.2966* After newest update I haven’t been able to buy tickets day of the game. Very disappointing ### 1/5 — Unusable *2018-12-11* I'm on an iPad2 with current software. When I launch the app it ultimately indicates that an update is required for the app. When you update the app, then you end up in a never ending loop. Where are you QA dept??? No excuse for this to be going on this long! ## Most praised reviews (10 highest-rated) ### 5/5 — Gooo magic *2026-02-07, version 7.12.5* Amazing play the song! ### 5/5 — The pride of The City Beautiful *2024-10-23, version 7.10.0* How could you possibly support anyone else? GO MAGIC! 💙 ### 5/5 — App problems *2024-01-09* The app are unable to refresh my events. I still seen previous games tickets. Last update happends on December 29, 2023 The app is excelent, just has this error. ### 5/5 — I don't get the hate? *2022-06-22* App works great. Customer service is quick. Deals all the time. Fastbreak pass. Loyal blue. The app is awesome I love it. ### 5/5 — Great app but one question *2022-01-10* Yes I’m from Atlanta and I want to know why I cannot stream magic games on the radio in my area ### 5/5 — In Seat Food Delivery! *2020-05-09* I don’t even have to leave my seat. ### 5/5 — New Update is fantastic! *2019-11-13* The new Orlando Magic app has improved in so many ways. The old app would crash and was barley useable. Now I want to use the app even when I’m not at the game. I can check stats, watch videos and highlights of my favorite team all in a user friendly environment. Thanks for the update! Great work ### 5/5 — Great App *2019-11-12* The new update is great! Everything looks awesome and it runs really smooth! ### 5/5 — Excellent Update *2019-11-12* Loving the new update so far! ### 5/5 — Excelente App *2019-11-11* Time lutador, simpático e tradicional da NBA. Manda os seus jogos em uma arena espetacular. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*