# ORNL Federal Credit Union

> Mobile banking app for viewing accounts, transfers, bill pay, and check deposits. (iPhone/iPad app by ORNL Federal Credit Union.)

- Source: https://appshunter.io/ios/app/ornl-federal-credit-union/id522257090 (this page in markdown: same URL + `.md`)
- Developer: [ORNL Federal Credit Union](https://appshunter.io/developer/522257093)
- Category: Finance
- Price: Free
- Rating: 4.90/5 from 21,990 App Store ratings · 162 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 183 MB
- Languages: American English, European Spanish
- Released: 2012-05-10
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ornl-federal-credit-union/id522257090/reviews.md

## What is ORNL Federal Credit Union?

ORNL Federal Credit Union’s Mobile Banking App puts the convenience of a branch in the palm of your hand. The app allows you to view transactions, transfer money between accounts, pay a person, pay bills, and deposit checks from any location.

ORNL FCU's Mobile Banking App is convenient, fast, and free.* Download today!

FEATURES
- Log in using biometrics
- View account balances, history, and statements
- Transfer funds and make loan payments
- Pay bills and deposit checks
- Pay friends and family 
- Lock/unlock or report a debit card lost/stolen

SECURITY
- Uses the highest level of security available for mobile banking applications on your device.
- ORNL FCU is committed to the privacy of your financial information. To view our Privacy Policy, visit ornlfcu.com.

*Connectivity and usage rates may apply. Please contact your wireless service provider for details.

## Key features

- Biometric login
- View account balances and history
- Transfer funds and make loan payments
- Bill pay and mobile check deposit
- Person-to-person payments
- Debit card management

## What do users think of ORNL Federal Credit Union?

Overall sentiment: neutral

**Pros**

- 🚀 Convenient
- 🔒 Secure with 2-factor authentication
- 👍 Friendly and helpful staff
- 🚀 Daily check-in routine
- 👍 Reliable service for years

**Cons**

- 🐛 Glitchy app with false balances and login issues
- 🔍 Difficult to switch between accounts
- 🕰️ Slow bill pay with 1-week delay
- 🤔 Too many changes and updates
- 🤔 Impersonal with less friendly staff

**Commonly reported bugs**

- App freezing and crashing
- Incorrect account balances and pending transactions
- Inability to save debit card transaction limits
- Unreliable login and account switching

**Most requested features**

- Faster money transfers
- Increase pay-a-person limit
- Improve transaction alerts and notifications
- More user-friendly bill pay system

## Recent user reviews (10 of 162)

All indexed reviews: https://appshunter.io/ios/app/ornl-federal-credit-union/id522257090/reviews.md

### 1/5 — Unsatisfied

*2026-08-18, version 4022.1.1*

Been with this bank over 20 years and this last year has been a nightmare. Holding a payroll check for 10 days and a 401 check . Going into account and taking money out for a loan without approval. I'm seriously considering changing banks .

### 5/5 — ORNL mobile app

*2026-07-28, version 4022.0.0*

This app is user friendly and accurate. Makes it easy to track spending

### 5/5 — Not 100%

*2026-07-23, version 4021.2.0*

The app is very easy to navigate through.

### 3/5 — app is ok

*2026-07-20, version 4021.2.0*

nothing stellar but ok overall

### 5/5 — Daily use

*2026-07-11, version 4021.2.0*

I love this app because it allows me to see immediately what activities have occurred and I can transfer money and pay my bills using this

### 1/5 — Trash

*2026-06-29, version 4021.2.0*

Log in once per month to do a loan payment and it “forgets” my username and password because it’s been a while since last login. Then when you’re late to do your payment it will of course affect your credit score. App doesn’t even send an email to reset your password if there has been too many attempts. Fix this app, happens monthly, I can’t be the only one.

### 5/5 — Awesome

*2026-06-23, version 4021.2.0*

Been the only credit union for me! Cindy in Jacksboro has taking care of me for 20+ years, she is amazing!

### 5/5 — ORNL Banking App

*2026-06-23, version 4021.2.0*

The ORNL Banking App is very convenient and easy to use. It has every thing you need right where you can access it and the support is prompt and very helpful. Very much appreciated!

### 1/5 — Doesn’t work

*2026-06-18, version 4021.1.3*

How am I supposed to access anything when the app does not load? I cannot link an account, I cannot pay a bill, I can’t do anything. 
Fix this. I know you have enough money.

### 2/5 — Ok app not great service

*2026-06-12, version 4021.1.3*

Unfortunately we have to go with the least worst option when it comes to doing business in the US anymore.

Response to the robo reply:
You want more info? Hash it out here in public right after you deposit the amount your last screw up cost me plus $400 for the service charge.

## Frequently asked questions about ORNL Federal Credit Union

### What can I do with the ORNL Federal Credit Union mobile app?

The app allows you to view your account balances, transaction history, and statements. You can also transfer funds between accounts, make loan payments, pay bills, deposit checks, and pay friends and family. Additionally, you can manage your debit card by locking/unlocking it or reporting it lost/stolen.

### Is the ORNL Federal Credit Union mobile app secure?

Yes, the app utilizes the highest level of security available for mobile banking applications on your device. ORNL FCU is committed to protecting your financial information and privacy.

### Is there a cost to use the ORNL Federal Credit Union mobile app?

The app is free to download and use. However, connectivity and usage rates from your wireless service provider may apply. It is recommended to contact your provider for details.

### What are the main benefits of using this app?

The primary benefit is the convenience of accessing your banking services from anywhere, anytime. It streamlines common banking tasks like checking balances, making transfers, paying bills, and depositing checks, all from your mobile device.

## Version history (last 5 releases)

### 4022.1.1 — 2026-08-14

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4022.0.0 — 2026-07-23

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.2.0 — 2026-06-23

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.1.3 — 2026-06-09

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

### 4021.0.2 — 2026-05-04

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.

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## More apps by ORNL Federal Credit Union

- [ORNL FCU Tablet App](https://appshunter.io/ios/app/ornl-fcu-tablet-app/id967295989)

All apps by ORNL Federal Credit Union: https://appshunter.io/developer/522257093

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
