# ORPHEUS P2P — user reviews

> 43 indexed App Store user reviews of ORPHEUS P2P by adata ltd.

- Source: https://appshunter.io/ios/app/orpheus-p2p/id939928533/reviews
- App overview in markdown: https://appshunter.io/ios/app/orpheus-p2p/id939928533.md

## Newest reviews (16 of 43)

### 1/5 — Last update - epic fail

*2016-05-10, version 2.6.5*

Since the lat update I can no longer access our cameras

Timeout issues

If I delete my device and re-add it, I can connect the first time. After that, timeout issues.

I can access the device via my PC on the LAN and my router settings haven't changed so I 100% know it's not my setup and a fault with the App since the update

Not impressed, especially as I had to pay for this price of rubbish

### 1/5 — Stopped working since last update

*2016-05-08, version 2.6.5*

As many others my home cctv can no longer be accessed remotely since the latest so called bug fix. I have spent hours trying to sort this before stumbling on the latest reviews where it is clear I am not alone. Surely you could have sent an email notification or even make reference on your website as to what is happening? Please sort this out ASAP.

### 1/5 — Does not work

*2016-05-08, version 2.6.5*

The app stopped connecting to the cctv a week ago. Is anyone going to fix this? This is just unacceptable

### 1/5 — All Adata & Qvis not professional

*2016-05-07, version 2.6.5*

Ive not installed any Adata / QVIS systems for a while thank goodness . Move to Hikvision , reliable good technical support and good pricing . And this app must be the worst of a bad group.

### 1/5 — Complete rubbish

*2016-05-05, version 2.6.5*

I don't understand how someone can update application without testing it first. 30th April so called "some bug fixes" update destroyed anything good or better say few things that were actually working before. Now it's completely useless as it won't log on and allow you to see anything.

### 1/5 — Not working

*2016-05-05, version 2.6.5*

I paid £2.99 and it's useless. It doesn't work at all

### 1/5 — Shocking

*2016-05-04, version 2.6.5*

It's with disbelief that you have updated this app to a version that doesn't work. I only hope you are working 24-7 on a fix for this? Do you not realise how important this is to your customers? Please fix or reissue the previous version ASAP.

### 1/5 — Not fit for purpose

*2016-05-04, version 2.6.5*

I got this app to alert me while I am away from home does not work they don't even bother to get back to you when you email a problem needs to get sorted.since the May 2016 update keeps coming up device timed out get it sorted!!!!!

### 1/5 — Poor

*2016-05-03, version 2.6.5*

I have never written a review before but CCTV remote viewing failing due to an update  has sparked me into life and I'm not the only one.
I don't mind a game update failing due to an update but home security that's a different ball game.
Sort it out please !!

### 1/5 — Update

*2016-05-02, version 2.6.5*

Since update this app does not work - please re-issue the previous version as soon as possible.
Does anyone know a better app please?
Thanks

### 1/5 — Seriously!!??

*2016-05-02, version 2.6.5*

Surely you tested the update before it was released? 
How long do we have to wait for a fix to the last update?

### 1/5 — Utter rubbish

*2016-05-02, version 2.6.5*

Update renders the use of this app and hence my CCTV completely useless. Amateurs.

### 1/5 — Rubbish!!!

*2016-05-02, version 2.6.5*

The app is not working!!! After the update which was meant to fix a bug. Why break something that is working fine? Please restore it to the previous version. ASAP!!!

### 1/5 — Awful

*2016-05-01, version 2.6.5*

This app was poor at best before. Really touch and go. Since the update to fix "bugs" it doesn't work full stop. As always no support from the developers. Will prob be 6 months to a year until they "fix" it

### 1/5 — Do not update

*2016-04-30, version 2.6.2*

DO NOT UPDATE. This latest version doesn't work correctly. It requires you to re-log in with all your device details each and every time you close and reopen the app. I had to restore my previous version. You have been warned. Response please?

### 1/5 — Doesn't work

*2016-04-30, version 2.6.5*

The ability of the app to work was temperamental at the best of times. Since the update it does not work at all! Useless

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless, no updates

*2022-12-20, version 2.6.6*

This app rarely gets an update, it hasn’t done so for ages. Renders your cctv system useless and worthless because you can’t log in as the app doesn’t work. Stay away from QVIS and Adar’s cctv systems, not worth the spend if you can’t get it work.

### 1/5 — Iso 15 update

*2021-12-06, version 2.6.6*

Since iso 15 update Orpheus app no longer works properly it loads then cameras can only be seen for a few seconds then app closes  . Use app with qvis camera dvb

### 1/5 — Doesn’t work

*2021-11-29, version 2.6.6*

Since OSX 15 , you can open cameras , but automatic app closure after a cpl of seconds !

### 1/5 — Ios13

*2019-10-05, version 2.6.6*

Doesn't work in ios 13.2 and can't see it being updated. Have I got to throw my Dvr away?

### 1/5 — Terrible app

*2018-12-27, version 2.6.6*

This is a terrible app. Had to pay for it. So slow, need to close the app and open it up again because it crashes often. Have to tap everything over and over.

### 1/5 — App update

*2018-12-19, version 2.6.6*

This app needs to be undated for iPhone xs and max bigger resolution please

### 1/5 — Orpheus

*2018-06-25, version 2.6.6*

Absolutely annoying doesn’t work!

### 1/5 — Doesn't work

*2016-05-22, version 2.6.6*

How this app can charge you when it doesn't work is very unethical. Can't view recorded footage and the live play is very touch and go. Do not buy until they FINALLY fix the issues. Absolute joke of an app that is designed to help protect and provide security.

### 1/5 — It doesn't work

*2016-05-18, version 2.6.5*

Mine stopped working since last update and now I have no CCTV on my phone. Can you please tell us what to do to sort this or offer assistance please

### 1/5 — Update is bad

*2016-05-14, version 2.6.5*

Help! The 30th April 2016 update is a joke!   Possibly,  it's safe to say an iPhone 6 is fairly popular these days? Well unlucky if you have one! Because after this update you won't be able to look at your cameras using this app! Come on Orpheus - earn the money we've all paid for this - and get it resolved!!

## Most praised reviews (9 highest-rated)

### 5/5 — Can't review recording

*2015-09-24, version 2.6.1*

Update! - Now 5 star!! Thanks for added note on changing the time setting on your phone. I can now view recordings! Thank you for the update!! 

Similar to others reviews - can't retrieve recordings which is a pretty important feature of the app. Again update has not fixed this. Disappointed!

### 4/5 — Medusa App

*2016-05-13, version 2.6.5*

MichMash7
Downloaded Medusa app and logged in with same login details. The frustration is at bay for the time being :)

### 3/5 — Jblo - Better

*2016-05-23, version 2.6.6*

Since this latest update 22 May 2016 app works well on my home wifi. However it clearly can NOT cope when on 4g viewing live.  HD cameras on 4g will not work using my iPhone 6s.  If I change to use "Fluent" and not HD I then can view one or two Cameras, but not all eight (ticked) together.  Latest up date is a big improvement.  There's still a lot of work to do. I really want to be able to view all my cameras on my iPhone in HD when I'm away from home on 3/4g. Please keep the app updates coming. Thank you.

### 3/5 — App is working

*2016-05-23, version 2.6.6*

Its
Working after update :)

### 2/5 — Broken by update.

*2016-05-28, version 2.6.6*

Update; now working again but still unreliable and unpleasant to use. 

update; Rarely connects since the recent update to 'fix' bug fixes. I wish I could find an alternative to this app!

This is not the most elegant app but it works ok for live view. However it is not possible to access recordings via the app - the search function just doesn't work.

Update; I contacted support and got no help with regard to this. However, a note has been added to the description saying that the phone's time needed to be set to 24-hour to enable recordings to be viewed. 

This does work but it is not good enough. Why should I have to change my phone settings to make up for a fault in the app?

### 2/5 — Not great

*2016-04-20, version 2.6.2*

App seems to work fine whilst viewing cameras live however go to the playback function for a camera and every time I hit play it plays back my iPhone dashboard when it continuously keeps crashing out...... Not great for a paid for app. A free price tag would have been better considering how expensive the CCTV equipment is in the first place. On another note their PC software is rubbish as no browser now seems to support the plugin required to get that working either.... Not impressed at all. Sort it out!!

### 2/5 — Cannot export videos!

*2016-04-14, version 2.6.2*

Crapapp! How on earth do you export cctv video footage??? Poor!

### 2/5 — Not happy

*2016-01-08, version 2.6.2*

Have this system fitted in my shops. All of a sudden it has stopped working on my iPhone. Not happy

### 2/5 — Latest release doesn't work on IPad

*2015-12-27, version 2.6.2*

Previous release was better.  

This release now doesn't work with IPads anymore.  (No more play functionality)

Really annoying, as I had bought the Qvis for my folks (in their mid 70's.   And they could use the iPad.   iPhone screen is too small for them. 

Rather annoying and I hope they fix it quickly

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*
