# Orrstown Bank — user reviews > 304 indexed App Store user reviews of Orrstown Bank by Orrstown Financial Services, Inc., rated 4.00/5 from 1,643 ratings. - Source: https://appshunter.io/ios/app/orrstown-bank/id585354754/reviews - App overview in markdown: https://appshunter.io/ios/app/orrstown-bank/id585354754.md - Rating breakdown: 5★ 1,036 · 4★ 156 · 3★ 94 · 2★ 111 · 1★ 246 ## What do users think of Orrstown Bank? Overall sentiment: negative **Pros** - 🚀 Fast and Intuitive - 👍 Easy to use - 👍 Convenient - 👍 Good banking experience **Cons** - 🐛 Buggy and glitchy - 👎 Downgrade from previous app - 👎 Not user-friendly - 👎 Difficult to navigate - 👎 Poor mobile deposit functionality **Commonly reported bugs** - Mobile deposit not working - Frequent app crashes - Login and password issues - Transactions not showing up correctly **Most requested features** - Show actual account balances on dashboard - Improve mobile deposit experience - Bring back features from previous app - Add dark mode option ## Newest reviews (10 of 304) ### 4/5 — Balances *2026-08-24, version 8.0.260200* Would like to see actual balances on accounts on dashboard. Instead of having to open account to see. ### 2/5 — App review *2026-08-22, version 8.0.260200* This app compared to other banking apps I’ve used is difficult to navigate and use. Also the app makes it difficult to send money peer to peer. Overall very dissatisfied with the functionality and user friendliness of this Orrstown Bank app ### 2/5 — review *2026-05-19, version 8.0.260200* does not acknowledge pictures of checks well ### 5/5 — Raymond *2026-05-12, version 8.0.260200* Best banking app I’ve ever used. I will always recommend Orrstown Bank before any other bank hands down. 👍🏻 ### 5/5 — 24 hour bank *2026-05-11, version 8.0.260200* It is nice to transfer money and pay bills whenever you have time. Just remember it can take a few days to process so try to plan ahead. ### 5/5 — Easy to use *2026-05-07, version 8.0.260200* I love being able to check my account as much as I want and not have to worry about going to the bank to check. ### 5/5 — Easy *2026-05-01, version 8.0.260200* Very convenient ### 5/5 — Love it *2026-04-26, version 8.0.260200* Great easy and always able to access ### 3/5 — Preferred old App *2026-04-24, version 8.0.260200* Like set up of old orrstown app better and have heard complaints from multiple people about issues getting new accounts set up for new app. On the phone an hour to get it fixed with customer service ### 5/5 — Love it *2026-04-24, version 8.0.260200* Keep the good work up ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2026-08-15, version 8.0.260200* Keep trying to do a mobile deposit and it keeps saying I have to be logged in. I’m already logged in. ### 1/5 — Disappointing *2026-08-06, version 8.0.260200* Since its merger with People’s Bank, the Orrstown Bank app is not as good it was. When I do get it to work, it’s “sluggish” to say the least. When it locks up, I’ve had to go to the branch for a teller to perform such functions as print statements and retrieve passwords. Trying to reach the Orrstown “Help Desk” is a joke. Their phone system can’t receive incoming calls. Which means another trip to the branch. Your phone system and IT Network both reek of “Low Bidder.” Update 8/6/2026: if I could give Orrstown a rating of less than zero., I would. Thanks to your closing two accounts, checking and Money Market, I’m forced to visit the Cockeysville branch daily for assistance in paying bills for a decedent whose estate I administer. The staff at your Cockeysville Branch - Duane, Brianna, Martha - are wonderfully helpful. Your mobile banking app only adds insult to the injury of losing my loved one. . - Jon Acton ### 1/5 — Terrible *2026-07-09, version 8.0.260200* This is worse than 1990s online banking. Do better! ### 1/5 — Wishing for the old version *2026-06-23, version 8.0.260200* We are considering changing banks because of the app. We wish there were photos of the checks like the old version. ### 1/5 — No dark mode. *2026-06-03, version 8.0.260200* No dark mode. ### 1/5 — Ehh lagging behind every other bank app *2026-05-05, version 8.0.260200* The app itself is okay, but Orrstown itself is terrible. No security. Was able to change some pretty disturbing account details at the local branch without even presenting an id… they didn’t even ask. They’ve also mixed up family members (parent deposits a check, it winds up in my account??). There simply isn’t any account security and I am sure it extends to the app ### 1/5 — Terrible *2026-04-28, version 8.0.260200* This is one of the worst bank apps ever created ### 1/5 — Poor to bad *2026-04-27, version 8.0.260200* It is extremely difficult to select what to enter the data which one wants to select. Just paid a bill that was for $301.71 and item had to be enterered four times before correct amount was noted. No real feedback on comments. ### 1/5 — Missing an account!!! *2026-04-24, version 8.0.260200* I have 3 accounts with Orrstown and I just logged in and only two are showing! Where is the third?!?!?? ### 1/5 — Meh *2026-04-23, version 8.0.260200* Not user friendly. I have one account with this bank and I can see….maybe a month’s worth of transactions. I can go to statements and documents but that is all the further it goes, the app does not display any statements or documents you can click on, or view. ## Most praised reviews (10 highest-rated) ### 5/5 — Bank app *2026-08-31, version 8.0.260200* Easy to use and very convenient. ### 5/5 — Best app ever *2026-07-31, version 8.0.260200* Best banking app on the App Store ### 5/5 — It’s a Good App *2026-07-09, version 8.0.260200* The app is fairly easy to navigate. I have not had any issues with it. ### 5/5 — Great app *2026-07-05, version 8.0.260200* This app does what a banking app should. Great feature set. ### 5/5 — Easy *2026-06-12, version 8.0.260200* Easy to use ### 5/5 — Happy Camper *2026-06-04, version 8.0.260200* Good reliable system. Happy with service. ### 5/5 — Great Banking App *2026-05-23, version 8.0.260200* This is a great banking app. I have no problems. ### 5/5 — Easy to Use *2026-05-22, version 8.0.260200* I use the app regularly and it is easy to use which makes it easy to keep track of my accounts. ### 5/5 — Business Accounts *2026-05-21, version 8.0.260200* Outstanding Performance always works! Thank you! ### 5/5 — Dependable *2026-05-14, version 8.0.260200* Excellent App. Easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*