# OSAIO — user reviews

> 467 indexed App Store user reviews of OSAIO by AFAR PTE. LTD, rated 4.60/5 from 2,510 ratings.

- Source: https://appshunter.io/ios/app/osaio/id1583154299/reviews
- App overview in markdown: https://appshunter.io/ios/app/osaio/id1583154299.md
- Rating breakdown: 5★ 1,972 · 4★ 295 · 3★ 83 · 2★ 34 · 1★ 126

## What do users think of OSAIO?

Overall sentiment: neutral

**Pros**

- 👍 Easy setup and use
- 📽️ Clear video quality
- 🔒 Reliable security features
- 🐱 Useful for monitoring pets
- 💰 Good value for money

**Cons**

- 🐛 Connectivity issues
- ⚠️ Unreliable app performance
- 🔄 Frequent app crashes and freezes
- 📺 Poor video playback experience
- 🔇 Audio quality issues

**Commonly reported bugs**

- Inability to log in or connect cameras
- Recordings not saving or accessible
- Inconsistent device detection and pairing
- Frequent app crashes and freezes
- Microphone and speaker issues

**Most requested features**

- Multi-camera view
- Improved motion detection and alerts
- Desktop app support
- Customizable notification settings
- Timelapse and video editing features

## Newest reviews (12 of 467)

### 3/5 — Awesome cameras !

*2026-08-16, version 4.7.0*

I used to be Wyze camera customer. I stopped using them. 
I love the GNCC camera. So easy to install and a breeze to connect my cameras to my WiFi. I had the cameras for a week now, no failure nor any WiFi disconnect. I’m planning to buy 2 more.  I already have 4 GNCC cameras working flawlessly. thank you

### 2/5 — Meh

*2026-08-14, version 4.7.0*

Can’t watch the live feed when I’m not connected to my home WiFi or away from the house.

### 3/5 — Great Hardware

*2026-08-06*

Sub par software. Forced to pay for something that is yours. As in video of any motion in YOUR YARD WITH YOUR VIDEO. The motion tracking is horrible. The night vision is SUB PAR. Better sensor in use with low lighting. Anyhow, I mowed my lawn in front of it for an hour. It didn't show me once (in detections) Then I get home from to check it again, while holding the phone with app on yes it's live tracking and showing me. But nothing was recorded. I'm not paying for something I ALREADY PAID FOR... IF THAT'S THE FIX. MY CAT JUST GOT SNIPED BY A PACK OF COYOTE. I NEED TO MAKE SURE HIS BROTHER IS SAFE.

### 3/5 — Bugs

*2026-08-05, version 4.6.3*

There are many glitches that need to be fixed. Many times camera snapshots will not load and other times the camera feed will not load or takes a long time to load up and connect.

### 3/5 — Loading

*2026-08-04, version 4.6.3*

The camera was great and I got mine off of Amazon for very cheap but unfortunately I must say it takes a really long time to load before I can actually get to the live viewing and sometimes it glitches when trying to move the camera so overall nice camera bad WiFi

### 4/5 — Caméra osaio

*2026-07-29*

Il serait intéressant de pouvoir supprimer les photos en une seule fois merci

### 2/5 — Not working

*2026-07-29, version 4.6.2*

I paid for a subscription expressly because I wanted to watch the animals on my back deck that come in at night. I am unable to view any of the video that the camera says it’s taken so I don’t know what’s going on, but my subscription is not working.

### 2/5 — Awful Update & Cameras take ages to connect

*2026-07-27, version 4.6.2*

OSAIO

### 5/5 — Good Security

*2026-07-19, version 4.5.0*

I’m very impressed with this camera’s. Very little work setup and great support from customer service team.

### 5/5 — Espectacular

*2026-07-10, version 4.5.0*

Cumplió con mis expectativas, y más pensé que no eran tan buenas, pero sí, lo son

### 5/5 — Works well as a baby monitor

*2026-07-06, version 4.5.0*

This app and camera works very well as a baby monitor. The camera does not go offline and the sensitivity is great as it picks up both sound and movements.  The app is very user friendly and the camera is of great quality. I would strongly recommend this app and camera works very

### 2/5 — Still a work in progress

*2026-07-03*

Works okay but very clunky. Cant stay signed in on more than one device so it’s back and forth constantly. Interface is blocky and doesn’t resize correctly so it’s back and forth from portrait to landscape. Rotation is not 360. Goes almost completely but just can’t go the full turn. Would be okay if it was possible to set the blind spot against the wall. But threading into the socket you get what you get so sometime you have to go all the way back around to see a moving subject. Can’t seem to get rid of free trial as which takes up half the screen and causes more clunky screen sizing. Still functional but could be easily fixed to offer a premium product.

## Most critical reviews (10 lowest-rated)

### 1/5 — Garbage Cameras

*2026-08-17*

Unreliable. Interrupted service with pop up notifications every hour, That will not allow you to monitor security seamlessly. Avoid buying these cameras. The system is a complete failure. While you monitor the picture it will be a freezed frame, Thinking you’re watching live just to find out it does not refresh. Knock on the door wondering how this person got by security. Avoid at all cost. A complete waste of money. Go with another brand than GNCC you won’t be disappointed. The app is garbage allowing only 4 cameras on the screen and one device to view security.

### 1/5 — Bad choice

*2026-08-11, version 4.7.0*

The camera design is nice the app is easy buttttttt the camera coming offline too manyyyy times and the others devices different brands not so the problem isn’t I internet or broadband or data is only the app or software

### 1/5 — Update lol

*2026-08-11, version 4.7.0*

Well now it won’t load past the sign in page and it erased my username and password and keeps
claiming it’s not correct and I know it is, but it’s not like you can watch live or playback recorded video from the SD card anyways, app has had issues from the get go so this not working at all now does not surprise me at all. The whole shebangabang is a D- at best and that’s being generous. Deceptive business practices is looked down upon and is a violation of the UCC as to a product should function as intended and meet or exceed the promised functionality otherwise is just a scam and defrauding the customer with a malfunctioning product. This is how class action suits come to fruition. Can we maybe get the product we paid for to function as intended, designed and advertised to function as promised? You know, the right thing to do in this situation….

### 1/5 — Doesn’t really save videos

*2026-07-31, version 4.6.2*

You get a whole bunch of events but can’t play any of them back. What’s the point of “saving” the videos to see later if they can’t be played back? All the videos from last night won’t play back. Why should I have a subscription if the app doesn’t work

### 1/5 — Horrible App

*2026-07-26, version 4.6.2*

I’ve had issues with customer service in the past when setting up the camera. Completely useless. Since I bought the camera and the app must be downloaded, I decided to give it another shot. Footage of an actual robbery right in front of my home was conveniently missing. Everything up until the robbery was recorded and saved. Worst app ever.

### 1/5 — Camera and Cloud Service is GARBAGE

*2026-07-25, version 4.6.2*

I bought 3 cameras and been using is for how many months, subscribed to their cloud storage and won't have an option to record 24/7. It will only record whenever ai likes it. I have camera that won't record an obvious person and appears only on the different angle camera just for 20 seconds long. The app can't even format an SD card, all three of my camera. Both camera and the app is not worth it! Planning to change all the camera with better cloud storage service.

### 1/5 — No customer service

*2026-07-16, version 4.5.0*

The camera used to work fine now I can not see any events and ive tried to get help but no response

### 1/5 — No longer shows past events

*2026-07-12, version 4.5.0*

The app no longer lets me see the previews of last events which removes most of the functionality of the app for me and there’s no way to contact anyone about the change.

### 1/5 — Laggy

*2026-07-01, version 4.5.0*

All the app is always lagging

### 1/5 — Paul review

*2026-06-16, version 4.4.0*

Worst cameras I ever used, no shirt  clips. Seams this equipment not good,

## Most praised reviews (10 highest-rated)

### 5/5 — Great

*2026-08-13, version 4.7.0*

I have three cameras under this app and they are all set up and functioning well. The App provided for an easy set up, and gives great instructions for operation and clarity of viewing.

### 5/5 — Perfecta

*2026-08-11, version 4.7.0*

Ayuda mucho y alta resolución

### 5/5 — easy to use

*2026-08-10, version 4.7.0*

easy to connect and really clear

### 5/5 — So far, so good

*2026-08-06, version 4.6.3*

Very easy to set up.  Great picture.  Would recommend.

### 5/5 — Ease of operation

*2026-08-04, version 4.6.3*

The setup was fairly simple. The picture is very clear and crisp. So far, so good. I’m not sure if I’m being charged for the APP since I could not tell when I downloaded it. We’ll wait and see. I presently use Lorex ($269.00), but don’t see the difference for the higher price.

### 5/5 — Camera

*2026-08-01, version 4.6.2*

Camera works great, good quality, and the video is very clear

### 5/5 — New to me so still learning

*2026-07-31, version 4.6.2*

I have never set up any cameras like this and I am still trying to learn how to manage everything. But it is working.

### 5/5 — Happy customer

*2026-07-29, version 4.6.2*

Love the ease of the app and being able to save recordings is brilliant :)

### 5/5 — Easy as 123

*2026-07-22, version 4.6.2*

Best cameras, good quality. The UI is easy to use, I have 4 mounted on each side of my house & it’s a 10/10. I have 4 GW30 cameras, very clear quality, the cameras actually move, so it’s comparable to a 360 view camera. You can hear audio, as well as talk thru it. It also has night vision lol and a flashlight that comes on if needed.

### 5/5 — Indoor cameras

*2026-07-20, version 4.6.2*

Great cameras work well used as a pet cam

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
