# Oscar Enterprise — user reviews > 10 indexed App Store user reviews of Oscar Enterprise by Oscar Senior s.r.o., rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/oscar-enterprise/id1019694608/reviews - App overview in markdown: https://appshunter.io/ios/app/oscar-enterprise/id1019694608.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — Didn’t work for me at all *2021-04-25* Very frustrating to set up. Lots of typos in the information undermines my confidence in the whole thing. **Developer response:** Hello Titosfriend, we keep working to improve the app and we really appreciate your feedback. We already fixed this bug but if it keeps happening, let us know on e-mail info@oscarsenior.com and we will do our best to help you. - Oscar Senior Team ### 1/5 — Admin Ability Broken *2020-07-05* The promise of this App is pretty great, and what I have gotten it to do so far has been exactly what I need. BUT, when the senior requests help, and the care giver accepts the request, it works until you exit and relaunch. If you exit the program, admin access to the senior’s device is gone. The only way that the senior can give it back is to remove the request and then request remote help again. Can’t wait until it works all the way through. **Developer response:** Hello ElFud, we keep working to improve the app and we really appreciate your feedback. We already fixed this bug but if it keeps happening, let us know on e-mail info@oscarsenior.com and we will do our best to help you. - Oscar Senior Team ### 1/5 — No Video Chat *2020-04-05* I just deleted this app after spending hours trying to figure out how to video chat with this app on my iPad to no avail. This app is not worth a dime to me without being able to video chat with my 94 year old mother. ☹️ **Developer response:** Hello JAH-1960, we keep working to improve the app and we really appreciate your feedback. We already fixed this bug but if it keeps happening, let us know on e-mail info@oscarsenior.com and we will do our best to help you. - Oscar Senior Team ### 1/5 — Deceptive Subscription Practice *2019-01-28, version 3.3.0* This company uses auto renew to take payments from you if you forget to cancel your subscription, without the courtesy of a reminder email. It then hides behind terms and condition to refuse to issue a refund for the paltry $9.99. Aside from this, the app was fiddly to set up and often needed resetting on the “senior” device. In the end it was easier to teach the “senior” to use a normal iPad for video calls and photos, which has been much more reliable. ### 1/5 — Great idea, poor execution. *2017-09-25, version 3.0.0* Such an excellent idea, but such a disappointingly frustrating experience. I’m completely tech savvy, I work in tech, but the setup experience of this app is ridiculous. It’s unclear and full of gotchas... so, despite reading every word on the Oscar Senior support site; I still haven’t been able to set this up. Very disappointed. ### 1/5 — Bait & Switch - Undisclosed $10/Month Subscription *2016-05-20* This app appeared to be free, and had ZERO REFERENCES to any in-app purchases, and NO DISCLOSURE in the description in the App Store listing that there will be any cost at all. It just gives an amazing description of what can supposedly be done with the app to help care for an elderly family member from a distance. But immediately after registering (which requires sending private/personal info like DOB, etc, off to their offices in the Czech Republic, you get a "welcome screen"...and it tells you that you are on the "free" plan...but allow those amazing-sounding features from the description SEEM TO ONLY BE AVAILABLE IF YOU SIGN UP FOR AN ANNUAL CONTRACT FOR $110.00 (US), OR MONTHLY FOR $10/MONTH!!! I don't mind developers earning money from their creations, but there was ZERO disclosure ANYWHERE in the materials before signing up (including the full terms of service, which I read first, and there is no mention of an annual subscription to get the benefits they describe in their app). They do, however, specify that if you have a legal case against them...well, good luck with that (since it's required to be held on the Czech Republic, and must be conducted in the Czech language). Unless and until they change their public disclosure about what you need to pay, I recommend staying away from this app (and I will report to Apple these deceptive "bait and switch" business practices). The app had promise, but I feel like I can't trust these developers after such a deceptive and unethical move....really developers???? How long after your launch did you think it would take for someone to call you out for this? I hope you learn from your mistake, but I for one won't be a customer. **Developer response:** Hello nikkoesq, we keep working to improve the app and we really appreciate your feedback. We already fixed this bug but if it keeps happening, let us know on e-mail info@oscarsenior.com and we will do our best to help you. - Oscar Senior Team ### 2/5 — Keeps crashing when I touch settings *2016-07-04* I was so excited about this app- but there are just so many issues. The biggest one is that I can't even get into my settings on the phone app to add apps or do anything at all! It just crashes and disappears. What a great concept! Come on, fix this!!! Thanks! **Developer response:** Hello Rrainesong, we keep working to improve the app and we really appreciate your feedback. We already fixed this bug but if it keeps happening, let us know on e-mail info@oscarsenior.com and we will do our best to help you. - Oscar Senior Team ### 4/5 — Brilliant idea and worth downloading *2019-01-27* This app is exactly what I was looking for. Once you completed the sign up process , you will get instantly intrigued by how well it works. 4/5. **Developer response:** Hello BunnyHop14, thank you for your review! - Oscar Senior Team ### 5/5 — Simplicity at its best *2023-06-26* Oscar Senior is a fantastic app that has made connecting with my elderly loved ones a breeze. The user-friendly interface and simplified design make it easy for them to navigate and engage with the app's features. I love how it enables video calls, messaging, and even provides access to news and entertainment content! 5 Stars! ### 5/5 — Unique concept *2019-01-28* An amazing application. Very easy to use and such a great app to keep family communication flows thoroughly **Developer response:** Hello BunnyHop14, thank you for your review! - Oscar Senior Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*