# OSH Host Stand — Restaurant OS

> Restaurant front desk and guest queue management system. (iPhone/iPad app by Sid Mathur.)

- Source: https://appshunter.io/ios/app/osh-host-stand/id6763905189 (this page in markdown: same URL + `.md`)
- Developer: [Sid Mathur](https://appshunter.io/developer/1735182464)
- Category: Business, Food & Drink
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 30 MB
- Languages: English
- Released: 2026-04-29
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/osh-host-stand/id6763905189/reviews.md

## What is OSH Host Stand?

OSH is the restaurant operating system for the front desk. Staff sign in with their OSH account and land in the right workspace for their role: host, admin, or owner. Guests can open the same app into a branded queue tracker for the specific restaurant they are visiting.

WAITING TAB
• Live queue: every party in position order, with promised time and a second-by-second "waiting" clock.
• Guest ETA changes: when a guest moves their ETA from the guest queue tracker, hosts see the updated time and whether it happened after a call.
• One-tap Seat: tap Seat on any party, enter the physical table number, and confirm. The party moves to the Seated tab and your turn-time tracking starts.
• One-tap Chat: a two-way SMS thread with the guest, including three quick replies — "Your table is almost ready," "Need 5 more minutes?" and "We lost you — are you still here?"
• One-tap Call: dial the guest's phone directly from the row. No paste, no dialer. The call is logged on the party record.
• Notify, Custom SMS, Custom Call, No-show: the existing host actions are preserved.
• Rows whose phone number is missing or invalid disable messaging and calling automatically so you can't accidentally reach the wrong party.

SEATED TAB
• Every seated row shows its table number in the leftmost cell so anyone at the stand can answer "where is the Patel party sitting?" in half a second.
• Advance turn states — Ordered / Served / Checkout / Departed — so your downstream Avg Order, Avg Serve, and Avg Checkout rollups stay accurate.

SEAT-WITH-TABLE DIALOG
• Table number is required on seat. Recent tables are quick-pick chips.
• If you try to seat a party at a table that is already occupied, you see the conflict (which party is currently there), and an explicit override is required to proceed. Mistakes are caught; emergencies are not blocked.

ROLE-AWARE ACCESS
• Hosts land directly in the live floor view.
• Admins and owners get a workspace for guest settings, messaging identity, and front-desk controls.
• Guests can enter a restaurant slug and optionally a party code to open that restaurant's branded queue tracker.

BUILT FOR THE STAND
• Rich mobile-first UI with restaurant branding after login.
• iPad-primary, iPhone-secondary.
• Polls every 15 seconds while the app is in the foreground; pauses automatically while backgrounded so it doesn't burn battery on a locked tablet.
• Staff sign in with a named OSH account, with multi-restaurant selection when needed.

OSH is an internal hospitality tool. It does not collect or display data beyond what the restaurant already manages in the OSH dashboard today.

## Key features

- Live queue management with waiting times
- Guest ETA updates and notifications
- One-tap seating with table assignment
- Two-way SMS and direct calling to guests
- Role-based access for staff and guests
- Branded guest queue tracker
- Turn-time tracking and rollups

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/osh-host-stand/id6763905189/reviews.md

### 5/5 — Waitlist

*2026-05-02*

Excellent waitlist app with smart IVR integration. The app makes it very easy for customers to join the waitlist, see real-time wait updates, and get notified when their table is ready. I really like that customers can view the menu while waiting, which improves the overall experience. The wait-time prediction is impressive and helps manage expectations accurately. Simple, smooth, and top-class user experience.

### 5/5 — A complete restaurant operating system

*2026-05-01*

Operating system for hospitality is a complete operating system for restaurant owners. The app is so intuitive and easy to use. Highly recommend it!!

## Frequently asked questions about OSH Host Stand

### What is OSH Host Stand used for?

OSH Host Stand is a restaurant operating system designed for the front desk. It helps manage guest queues, seating, and communication, providing a branded experience for guests and efficient tools for staff.

### Is OSH Host Stand free to use?

Yes, OSH Host Stand is available for free. The application is listed as free with no mention of in-app purchases or subscription models.

### What devices does OSH Host Stand support?

OSH Host Stand is primarily built for iPad and also supports iPhone and iPod devices. It offers a mobile-first UI optimized for these platforms.

### How often is OSH Host Stand updated?

The latest version of OSH Host Stand is 1.0.8, last updated on July 4, 2026. The app polls every 15 seconds when in the foreground and pauses when backgrounded.

### Does OSH Host Stand have ads?

No, OSH Host Stand does not contain advertisements. The application is listed as having no ads.

### What kind of information does OSH Host Stand collect?

OSH Host Stand is an internal hospitality tool that does not collect or display data beyond what the restaurant already manages in the OSH dashboard. It focuses on operational data for front desk management.

### How does OSH Host Stand handle guest communication?

OSH Host Stand allows for one-tap SMS messaging with quick replies and one-tap direct calling to guests. It ensures phone numbers are valid before enabling these features.

### What are the age restrictions for OSH Host Stand?

OSH Host Stand has an age rating of 4+. This indicates it is suitable for users of all ages, with no specific content restrictions.

## Version history (last 5 releases)

### 1.0.8 — 2026-07-04

Host parity updates for the iOS app: guest ETA changes now show in the live waitlist, reservations show when guests move their time, completed history distinguishes guest cancellations, and replay analytics include cancelled-party counts.

### 1.0.7 — 2026-06-07

Improves host call reliability and call bridge diagnostics.

### 1.0.5 — 2026-05-22

• No ETA mode: hosts can hide wait time estimates entirely for walkin-only or unpredictable nights
• Adjustment tender: charge adjustments now carry a tender-type field (cash, card, comp) for accurate reconciliation
• Last notification display: host row shows the timestamp of the last SMS sent to each party
• Biometric login: Face ID / Touch ID sign-in on supported devices
• Seat warning when a table is already occupied
• Max party size enforcement at the front desk
• Account identity and forgot-password flow

### 1.0.3 — 2026-05-16

Late-arrival no-show recovery. Same-day no-shows can now be recovered directly from the Complete tab, with Seat, Notify, Chat, Call, and Restore actions preserved across web and iOS. Guest no-show guidance is also clearer for late arrivals.

### 1.0.0 — 2026-04-29

No release notes.

## More apps by Sid Mathur

- [FRAIM Mobile](https://appshunter.io/ios/app/fraim-mobile/id6763927732)

All apps by Sid Mathur: https://appshunter.io/developer/1735182464

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*
