# OSIM uLove 2 — user reviews > 81 indexed App Store user reviews of OSIM uLove 2 by OSIM International Ltd, rated 2.70/5 from 12 ratings. - Source: https://appshunter.io/ios/app/osim-ulove-2/id1406221010/reviews - App overview in markdown: https://appshunter.io/ios/app/osim-ulove-2/id1406221010.md - Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 6 ## Newest reviews (17 of 81) ### 2/5 — Why apps cannot be launched? *2023-03-15, version 2.3* It’s always show loading when click to pair …. Any issue with the latest IOS? ### 1/5 — App無法連線使用 *2022-11-23, version 2.3* 2022-11-22開始無法連線是正常的嗎 ### 1/5 — Pairing issue *2022-07-25, version 2.3* Cannot pair with phone at all, poor design 😡 Received reply as told to restart. Done several times still nothing changed. Osim should use their iPhone to pair till they can solved these issue… ### 4/5 — 스스로 로그아웃하기전에 *2022-05-08, version 2.1.4* 스스로 로그아웃하기전에 넘 자주 자동 로그아웃되어 불편하고 이메일아이디 저장기능이 없어 로그인할때마다 새로 입력해야하는 점 또한 불편합니다. 마사지받을때 듣는 3종류밖에 없어 아쉽네요. ### 1/5 — Unable to pair *2022-05-05, version 2.1.4* When I received the chair in Jan 2022, I was able to pair with my iPad. However, now, despite deleting/re-installing the app, my machine does not appear in the app to pair, even after I turn on and off the chair's main switch. I called OSIM and a personnel told me they just updated the app 2 weeks ago. However, the app version history show that last update was almost 1 year ago. Please improve your app, OSIM. ### 2/5 — Cannot connect to bluetooth speaker *2022-03-27, version 2.1.4* It only works at first connection. In subsequent connection, it does not work. I need to reinstall the app to establish the “first connection” again in order to connect to the Bluetooth speaker. Annoying ### 1/5 — Poor quality *2022-03-15, version 2.1.4* How many times do i have to re-log in to this app? It keeps logging me out! ### 1/5 — ios15.3.1 手機無法使用語音控制 *2022-03-11, version 2.1.4* 測試android平板可以正常語音指令控制按摩椅，但手機iphone x只能正常配對成功，但無法使用語音指令。 ### 1/5 — 沒有一鍵啟動 *2022-02-20, version 2.1.4* 沒有一鍵恢復及一鍵啟動，對老人家使用不方便。藍芽連線後，常常斷線，又要重新登入及重新連線，真的很不穩定 ### 2/5 — Can’t scan the barcode *2021-11-23, version 2.1.4* Just bought this massage chair and was trying to pair it to my phone but it can’t even scan the product barcode at the back of the controller. ### 1/5 — Useless *2021-10-28, version 2.1.4* Absolutely useless app. It hangs and does not work ### 1/5 — 配對 *2021-10-24, version 2.1.4* 用手機藍芽本身就是為了不需要拿起用遙控器才使用，但是連線時，要拿起遙控器按OK這一步，這個設計真的完全非常很爛。 ### 3/5 — 無法使用語言功能 *2021-09-09, version 2.1.4* 語音功能無法使用 ### 3/5 — 신규 다운로드 프로그램 개발 요청 *2021-08-22, version 2.1.4* 다운로드 프로그램이 몇달째 업데이트가 없네요.. 새로운 프로그램 개발이 시급합니다!! 판매자는 판매당시 자주자주 개발되는 것처럼 말하더니만.. ### 1/5 — Ipad無法使用app *2021-07-11, version 2.1.4* 重置後就無法下載了，顯示與此ipad不相容！但在ipad重置前是可以的 ### 1/5 — 下載新的按摩程式後藍芽都可以連上、但無法播音樂 *2021-05-25, version 2.1.4* 下載新的按摩程式後，藍芽還是可以連上、有連結成功的音樂提示，但無法播放出音樂，有兩次下載都這樣了，上禮拜下載新的按摩程式，從那時我的按摩椅到現在仍無聲的，請改進一下程式。（已經卸載過再重新安裝程式了，也確定手機不是靜音，但此狀況依然發生） ### 3/5 — Very Helpful but needs improvement *2021-03-27, version 2.1.3* The app is more than helpful as an adjunct to the remote control on the chair, it is necessary. That might be a problem for chair purchases who are not very tech savvy and only use the remote control. This is because the app allows the massage chair user to download many more massage programs than are automatically included in the remote control, including a massage program designed for seniors. Voice control is a great help too, so that I don’t need to reach for the remote control or my phone to altar the position or strength of the massage while it is progressing. Some of the massages are so vigorous (which I like) it’s hard to read with all the movement. More detailed information on the features of each massage program would help too. For example, I wanted a massage that would target my hamstrings, but had to actually sit through several massage programs before I found that function in the immunity massage. At the moment, there are only a few dot points of written information, and a picture of the chair with some highlighted areas, to show what each massage program targets on the body. The app (and remote control) need more information, because in fact each massage program is quite detailed but the current app and remote features make the massages look simple. After several hours of online searching, I found that YouTube had pretty good instructional videos by OSIM. That wasn’t obvious however, and should be. Having better information on the remote control about where to find detailed instructions would be very helpful. The programs themselves are excellent, but to save time I would really like to see more massage descriptions and a FAQ section based on customers past questions. Otherwise, this app is pretty good, and the Ulove2 chair is excellent. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2025-10-24, version 2.5* My massage chair section of the app does not load so I can’t pair or access my massage chair. ### 1/5 — Unable to scan barcode *2025-09-05, version 2.5* Can we just type in manually? The barcode camera is not focusing properly, how to scan?…. ### 1/5 — 更新新版本後 IPAD 閃退 *2025-07-25, version 2.5* IPAD MINI2 IOS 12.5.7 請跟進 ### 1/5 — Why the app at my iPad kept kick me out *2025-04-12, version 2.5* Why the app kept kick me out ever I re-download to my ipad (iPad Air)? ### 1/5 — App crashes like crazy *2024-11-08, version 2.3* Can’t make it 2-3 minutes into any massage without crashing and stopping ### 1/5 — 根本無用 *2024-09-15, version 2.3* 根本用不到，完全找不到按摩椅，無用的APP ### 1/5 — cant scan barcode *2024-07-23, version 2.3* which monkey brain people design this app. telling me to scan but everytime i put my camera close it goes blur and try doing it further abit the quality went good but couldn’t scan fix ur god damn app ### 1/5 — 超爛app *2023-08-18, version 2.3* 原本以為網路評論的問題應該都已經修復，結果發現是我太天真，不管用什麼方式都一直斷線一直斷線，按摩椅不知道從哪裡接收到的音樂播放的超大聲無法關掉，找維修人員來處理跟我們說問題無解，安裝App想用語音方式關掉音樂結果不管用什麼方式登錄都立刻斷線，osim這麼大的按摩椅公司做出無法維修的bug，竟然跟消費者說無法維修，第一次感覺對一個這麼貴的產品感到非常的失望與憤怒。真的很垃圾⋯ ### 1/5 — 完全無法使用 *2023-07-15, version 2.3* 藍芽連不到 ### 1/5 — 바코드스캔 *2023-04-24, version 2.3* 페어링 후 바코드 스캔을 하라고 뜨는데 카메라 초점이 바코드를 맞추지 못해서 이후로 넘어가지를 못함. 손으로 숫자를 입력하던지 다른 방법으로도 가능하게 개선 필요함 ## Most praised reviews (10 highest-rated) ### 5/5 — very practical *2022-03-03, version 2.1.4* This app is very useful and convenient ### 5/5 — Good *2022-03-03, version 2.1.4* Easy to operate and smart chair，download program can enjoy more functions. ### 5/5 — 완전 최고!! *2020-08-17, version 2.1.2* 프로그램을 업데이트 할 수 있다는게 놀랍네요 ### 5/5 — Works for me! *2020-08-10, version 2.1.1* No complaints ### 5/5 — 견갑골 승모근 집중 마사지 만들어주세요 *2020-07-31, version 2.1.1* 다운로드 프로그램 인피니티처럼 많이 만들어주세요 ### 5/5 — uLove2 app *2020-02-05, version 1.13.4* Able to use the app to control the chair, not bad. ### 5/5 — Osim *2019-10-17, version 1.13.1* Can download different massager style. Very amazing ### 5/5 — 좋아요~~~ *2019-09-25, version 1.13.1* 오씸 좋아요~~ 다운로드 가능한 마사지 프로그램 많이 많들어주세요~~승모근 집중 마사지가 필요합니다~~^^ ### 5/5 — 方便好用 *2019-09-08, version 1.13.1* 持續有新的按摩程序加入，讓我非常滿意 ### 4/5 — 找不到一代的app *2025-06-26, version 2.5* 請問要怎麼辦 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*