# Oslo City Bike — user reviews > 22 indexed App Store user reviews of Oslo City Bike by Urban Sharing, rated 4.60/5 from 516 ratings. - Source: https://appshunter.io/ios/app/oslo-city-bike/id1092618048/reviews - App overview in markdown: https://appshunter.io/ios/app/oslo-city-bike/id1092618048.md - Rating breakdown: 5★ 414 · 4★ 49 · 3★ 15 · 2★ 6 · 1★ 32 ## What do users think of Oslo City Bike? Overall sentiment: negative **Pros** - 👍 Affordable pricing - 👍 Easy to use - 👍 Great bike service - 👍 Awesome ride - 👍 Good for sightseeing - 👍 Sturdy bikes - 👍 Smooth gear shift **Cons** - 🐛 Payment card loop - 🐛 Inconvenient station locations for tourists - 🐛 Bike docks often full - 🐛 Unintuitive system - 🐛 Limited English messages - 🐛 Difficult to hire bikes - 🐛 Bikes must be lifted to lock - 🐛 Extra charges for exceeding time limit - 🐛 Lack of parking/locking stalls - 🐛 Bikes unavailable in less populated areas - 🐛 Poor quality bikes - 🐛 Customer service unavailable - 🐛 Overcharging issues **Commonly reported bugs** - Perma loop when adding payment card - Bike dock not working - App failure causing disruption - Bike not registering upon return - Broken bikes with flat tires and damage **Most requested features** - Add more stations in city center - Allow longer rental periods (e.g., daily rental) - Implement a phone-based locking alternative - Provide English language options for messages - Improve app instructions for hiring and returning bikes - Offer more flexibility with return locations ## Newest reviews (2 of 22) ### 2/5 — Not a clear system. Extra hidden charges *2022-05-30, version 6.3.3* We hired 2 bikes and chose the day pass rather than the hour pass. It was only after an hour that we discovered that if you don’t bring the bikes back before an hour then you’re charged extra per 15 minutes! No point in buying a day pass then! ### 1/5 — 2017 season NOT GOOD *2017-03-29, version 2.1.0* I'm very upset with the latest change of 45 min time limit - then charging extra. Really frustrated. After years of this service being a fun, low cost and kosleg experience - it's turning more into a venture of money and greed Very saddening. ## Most critical reviews (10 lowest-rated) ### 1/5 — no login *2026-08-09, version 7.4.16* horrible login. tried once and it said i tried too many times and to try again in 10 hours. ### 1/5 — Impossible to add payment card *2025-07-06, version 7.4.6* Goes into perma loop when trying to add payment card ### 1/5 — Highly recommend staying away from the app if you’re a tourist *2025-06-14, version 7.4.6* I tried to use this to get to Vigeland Park faster but it actually added to my ETA because the stations are on the outskirts of the park. I can imagine there not being enough stations in the city center as well and I was extremely jealous of all the people using Voi, Bolt, Ryde, literally any other service than this one. It cut my Vigeland park time from one hour to half an hour. Please stay away from this one for the time being ### 1/5 — Needs work! *2024-06-18, version 7.3.6* A lot of pointless clicking, then the bike dock didn't work and I was suspended. Dumb. ### 1/5 — Ok concept poor execution *2023-08-03, version 6.8.1* You must use the bike only for a max of 60 minutes which is fine but there’s a lack of parking/locking stalls in the city (especially at highly trafficked areas) there is also few parking locations. I much preferred Donkey republic in Copenhagen and Amsterdam where you could just rent the bike for the day and lock it with your phone and park it where you wished. A similar locking alternative would make Oslo Bike a much better experience. ### 1/5 — Unintuitive and cannot use for me and my son. *2023-06-30, version 6.8.0* Unintuitive and cannot use for me and my son. ### 1/5 — App failure causes disruption. *2022-06-07, version 6.3.3* Family of 4 loading app on each phone ### 1/5 — 🤯 *2022-06-03, version 6.3.3* Paid for a day pass. Was able to use the bike for 60 minutes before having to return 🥴 Went to return at a nearby station and the lanes became full. I then had to cycle a further 10 minutes for which I was charged extra! Not just myself but my girlfriend too! Better to rent a bike from a local place. No support when messaging either! Ruined my day ### 1/5 — Very Disappointing - do not rent bikes! *2018-07-27, version 2.4.1* My husband and I were very excited to rent bikes to explore Oslo. We found bikes no problem by the train station. We spent the entire day walking to nearby bike rental stations in which they had bikes but the computer said it was empty. We walked 6 miles that day looking for bikes and over 8 stations were broken and finally returned a bike and it didn’t register the bike upon return. Bikes were broken, flat tires and totally damaged. Unless you were at one of the main populated areas, bikes were unavailable. This was a terrible experience and a total waste of money. Explore Oslo by foot and NOT by bike. ### 1/5 — Skikkelig dårlig system *2018-07-17, version 2.4.1* Jeg har brukt bysykler over hele verden London Chicago New York med mer. Jeg må si at Oslo bysykkel er det dårligste systemet jeg noen gang har brukt. Jeg har veldig ofte problemer med å få ut en sykkel eller det er noe annet i forhold til systemet. La oss oppsummere med at IT systemet ikke er bra. Sykkelen i seg selv er også utrolig dårlig de er av dårlig kvalitet og ikke laget for mennesker over 150. De siste poenget mitt er at kundeservice aldri er tilgjengelig og du kan dermed sitter med en sykkel som du ikke får tatt ut av stativet eller andre problemer og det blir overfakturert og så videre og så videre det er en hel total katastrofe! ## Most praised reviews (10 highest-rated) ### 5/5 — Great value *2025-11-03, version 7.4.9* Easy to use and very affordable ### 5/5 — Great bike service *2025-05-15, version 7.4.5* I like that each bike has a different name, they are easy to ride and get for a very affordable price. ### 5/5 — Awesome ride *2023-08-14, version 6.8.1* Out to Viking museum from Frogner!! 1 hour rt ### 5/5 — No English *2023-05-06, version 6.5.4* Wished the messages were in English. ### 5/5 — Raddest way to get around the city *2019-10-08, version 4.5.1* Feel the breeze through your hair riding these well kept, speedy town bikes. Three gears is all you need to cruise through alleys and over bridges, seeing Oslo in a way impossible from any car or bus. You won’t break the bank either - for 5$ you’ve got 24 hours with 2 wheels and total freedom. Hop on the blissful blue Oslo bike; you won’t regret the sights and fun you’re guaranteed to experience. ### 4/5 — Great Experience except the return *2023-08-28, version 6.8.1* Overall, this bike program is easier than most in Europe. BUT, for a 188cm guy the seat doesn’t raise very high. Also, the locking process took me awhile to realize you must lift the bike as you insert the stem into the lock. But overall, I was satisfied. ### 4/5 — Great way to get around *2018-08-30, version 2.4.1* Love biking in Oslo. There are so few cars, and so many bike lanes, pedestrian zones. My only complaint is that the app does not give you instructions on how to return the bike. The answer: snap the bike into any lock. ### 3/5 — Bike docks often full *2023-07-20, version 6.8.0* Decent app, but often impossible to return bikes because bike docks are full. Can be a real hassle sometimes. ### 3/5 — Rides well but not good instructions *2022-07-20* Difficult to work out how to hire one as I didn't realise location needs to be entered manually then at end bike doesn't just slip into the dock it must be lifted up. It was a good ride though, sturdy and gear shift very smooth ### 3/5 — Great Unless You Can’t Return *2020-06-11, version 5.4.5* They’re great... but sometimes you have to visit many stops before you can put the bike away. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*