# Osmind — user reviews > 37 indexed App Store user reviews of Osmind by Osmind Inc., rated 3.10/5 from 90 ratings. - Source: https://appshunter.io/ios/app/osmind/id1517721014/reviews - App overview in markdown: https://appshunter.io/ios/app/osmind/id1517721014.md - Rating breakdown: 5★ 36 · 4★ 9 · 3★ 5 · 2★ 8 · 1★ 32 ## Newest reviews (14 of 37) ### 2/5 — Chat with Clinician feedback *2026-03-11, version 2.4.0* Having ‘Return’ act as a duplicate submit action is causing double messaging in almost all of my chats. User scenario: 1) typing a message to clinician and making minor edits 2) accidentally bumping return causes an immediate send but still preserves everything written in the text box 3) go to actually press ‘submit’ and realize there is a duplicate submission, usually with only half the message as the first was an accidental send 4) no unsend option or edit (to my knowledge) leaving multiple messages in chat which can cause some confusion UX options for fix: 1) Add a confirmation dialog before actually sending the text, preserving double submit functionality for phones that may need it 2) remove the functionality from ‘return’ and let it add a line break as it is designed to do 3) unsend or edit of message if you don’t want to do 1 or 2 (with possible preservation of original for legal purposes) This is super annoying and such a trivial thing to correct. 👌🏼 ### 2/5 — Poor app *2025-07-12, version 2.3.0* Difficult to use ### 2/5 — Logs me out every time *2024-05-16, version 1.7.3* Getting really frustrated that the app doesn't remember my log in! Because I don't remember it either and then i have to reset it everytime 😅 ### 2/5 — Where is the security? *2024-03-16* A mental health app should absolutely have, at minimum, a pin to unlock. Face ID would also be nice. Also, where is the two factor auth? I am only using this because I have to but I think I’ll stick to the web version with equally lax security. **Developer response:** Thank you for your valuable feedback. We do offer email verification and appreciate your suggestion for Face ID and a formal two factor authorization. Your input helps us improve our platform, and we're committed to delivering the best experience for our users. ### 1/5 — Can’t get into the app after verifying email *2024-02-09, version 1.7.3* I can’t even get into the app after I click verify email ### 1/5 — Authentication Email URL doesn’t work *2024-01-30, version 1.7.3* I tried using the authentication URL you get via email during initial setup and it doesn’t do anything except take you to the App Store (iPhone). It does not launch the app or anything else. Unusable. ### 2/5 — Persist login *2024-01-28, version 1.7.3* Every time I’m notified to check in on the app, I find I’ve been logged out and my email isn’t even saved on the login form. This is an unnecessary hurdle to doing what should be a quick and easy process. When my mental health is worse and the check in would be most valuable, the added step of going through the login process is enough to deter me from following through. I don’t think it would be difficult to at least remember my email and give an option to autofill the input. I also don’t see why I need to be logged out at all. ### 2/5 — Can’t even see when I sent my messages to my provider *2024-01-21, version 1.7.3* As the title says I can’t even view the time and date I sent for each messages so I don’t know how long it’s been since I have not gotten back reply. Why is this basic info no available. Also one day I got logged out randomly and had to find the original invitation link and set passwords etc to log in again and it took time. This app is far from perfect. ### 1/5 — no call backs *2023-08-20, version 1.7.3* I have called 4 times to schedule an appointment, no call back, only this email. Is there really an appointment desk or just AI answering calls. I will now email my PCP to see if there is a different phone number to schedule to see someone. What is Osmind anyway? ### 1/5 — Incompetent coders *2021-12-27, version 1.2.21* It isn’t optimized for cellular devices. The graphics and data entry fields overlap so that you can’t log on or enter data. Been that way for months. ### 1/5 — Like a bad relationship *2021-11-26, version 1.2.21* It’s hard to decide whether to leave and start afresh, or stick with it and hope things get better. I wish I never met you in the first place. ### 1/5 — Beyond Annoying *2021-10-31, version 1.1.93* Never had an appt scheduled with any Dr. that would use such an app. but have been receiving more than weekly requests to download this app since Sept! I wish to be removed from the list of recipients immediately. Leave me alone!!!! ### 2/5 — Severe functional deficits *2021-10-15, version 1.1.90* There are several features of this app that are completely inaccessible due to the fact that they are “out of reach” on the screen. For example, I cannot ever submit a journal entry due to the fact that the ‘submit’ button is too far down on the screen to be pressed. I can only see it if I am scrolling, but it swings back to the default view when I release my finger to try and press it. I also had difficulty with the ‘reset password’ screen. Same problem, submit button was too far down and inaccessible. I had to access Osmind on my desktop to mitigate the issue. This app is a cool idea and I like the concept, but it desperately needs a layout change so it can be used as intended. Otherwise, it really doesn’t work at all. For reference, I am using an iPhone SE running the latest software iOS 15.0.1. ### 2/5 — What happened? *2021-10-10, version 1.1.90* I’ve had this app for awhile. All has been well until today. I tried to get on and was told that my password had expired and that I needed to set a new one. I filled out everything completely but I could not access the “Submit Password” button. It seems to be out of the screen range on both my iPhone and iPad. Today is a bad day for me and I could not put down how I am feeling. ## Most critical reviews (10 lowest-rated) ### 1/5 — Login and sign up is a mess *2025-07-13, version 2.3.0* It’s been a year or more and I have the same problem as the others. Endless loop of logging in with slow support. ### 1/5 — Junk app *2025-07-04, version 2.3.0* This app is an absolute joke. Read the prior reviews. It’s not working for anybody. The activation process is completely broken . Whoever is in charge of this company should be embarrassed of themselves. Anyone knows anything about technology programming and apps this is an extremely cheap quick and easy problem to resolve . The fact, they lack the incompetence to fix it by now shows the low caliber individuals behind this product. ### 1/5 — Impossible to activate *2025-05-14, version 2.3.0* Activating an account is an endless loop. Resetting your password doesn’t work either. Every email is just a magic link that re-opens the app on the startup screen. Maddening. ### 1/5 — Leaving a provider because of this app *2025-04-25, version 2.3.0* This is probably the worst patient portal/billing system I have seen. When a payment is applied, you do not get any information as to what date of service it was for, just “Hey fam, we took $124, good luck figuring out what it was for!” So you have to contact your provider to find out. There is also no billing history, 2-factor auth, or biometric login. The billing rep at the provider has even stated she’s not a fan of this, yet they selected it. ### 1/5 — Keyboard *2025-02-11, version 2.3.0* How do you bring it up besides now in this app. I will try again. Thanks ### 1/5 — Office personnel *2024-11-25, version 2.2.0* If I could give no stars, I would. My husband and I see the same doctor who we like but one medication was never sent to my pharmacy and none for my husband!!! The pharmacys have called. This was since October 15th!! I have called many times and no one ever answers or calls back. My insurance has called to get information they needed. They never responded. We have no other choice but to change to another office. We are disgusted. ### 1/5 — App activation link and reset password broken. *2024-09-07, version 2.1.0* Your activation process is broken. It just loops me back to the exact same place in the app to activate the account again. Doesn’t matter if I click activate or click the link or copy and paste the link. Takes me back to App Store where I have to click the app to open and it starts over again. I tried to “reset” password to see if I could bypass this and no luck. Same thing happens: enter email, get email to reset password, click reset password link and it takes me back to the App Store then app home page for login. I’ve uninstalled and reinstalled with no luck. ### 1/5 — The worst *2024-06-04, version 2.0.0* The app is impossible to navigate. Literally the worst experience ### 1/5 — Absolutely useless app *2024-05-20* My provider uses this to communicate and bill, however, it’s rare that you can actually login. “Failed to load. Please check connection and try again.” Every other app and website work fine, this app is trash. Combine that with the non-existent security (no 2FA, come on) for a mental health app. Looking forward to the developers copied/pasted response they have been giving everybody else for years as well. **Developer response:** Thank you for your valuable feedback. We do offer email verification and appreciate your suggestion for Face ID and a formal two factor authorization. Your input helps us improve our platform, and we're committed to delivering the best experience for our users. ### 1/5 — Endless loop for logging in *2024-02-16, version 1.7.3* Verify email and reset password only open to the App Store and not the actual app. So no way to login ## Most praised reviews (10 highest-rated) ### 5/5 — Mike Boocock *2025-09-06, version 2.4.0* Cassie does an excellent job determining my needs and the proper meds I need. ### 5/5 — Completely changed my outlook *2024-01-11, version 1.7.3* I would recommend this to all who are lost in a hole. ### 5/5 — Dr. Eshkevari *2021-08-20, version 1.1.90* Dr. Eshkevari is outstanding. She is an excellent clinician with a very impressive educational and clinical background. She is extraordinarily knowledgeable. (I myself have a PhD in molecular genetics and did research at NIH for many years, so I feel qualified to make such judgments.) Dr. Eshkevari is an angel in terms of her bedside manner. Her care and concern are palpable. If you are in need of the expertise she offers, GO TO HER. You will be more than thankful that you did. With true sincerity ### 5/5 — Great app *2020-12-14, version 1.1.7* saved me money on insurance reimbursement ### 5/5 — Finally my doctor picked an app I like to use *2020-06-21, version 1.0.6* I use this with my doctor to track how I’m feeling It’s actually pretty fun to use, I’ll probably keep using it even if I stop seeing them And it helps me with out of network reimbursement so I don’t have to fax or mail anything ### 4/5 — Dr.Debra Morg *2025-01-22, version 2.2.0* I am writing this review in order to say that Osmond health and fitness site has been very consistent spot on easy to access. Ty pleasure to collaborate with you ### 4/5 — Can’t actually use the graphs (EDITED) *2021-03-16, version 1.1.87* (EDIT): Osmind has made it so the graphs are filterable with time scales with navigation buttons. A finger-scrollable menu would still be easier to use and have more utility; but this addition still solves more largest gripe with the app. I’ve left the original review below. (ORIGINAL): My provider just switched to this as Osmind bought MoodMonitor. I, my ketamine provider, and my psychiatrist have all used the daily Mood Tracker and bi-weekly PHQ tracker provided by MoodMonitor extensively. It was an amazing tool that allowed us to narrow the variables on what treatments were working and which weren’t. All of the old data (about 8 months worth) were successfully rolled over into the Osmind App, so kudos for that. However, the graphs in the app do not work properly. They do not zoom in when prompted (doing either a double tap or the two-finger-drag-outward, neither works) and when it finally does zoom in (after about 10 seconds), it zooms into a random section to an extreme degree and can’t be zoomed out. Since the app does not have a rotate function, I can either see 240ish days spread across my three inch cell phone screen (turns a line graph into a single bar across the screen; not very helpful for spotting lows and highs) or it zooms in so far that there is no single data point even visible. So this app is useless as I won’t be able to use any new data I put in, and I have no need to use any of the other functions the app provides. I will update this once they fix their app. ### 3/5 — User friendly but lacking *2024-07-02, version 2.0.0* Why when an appointment is made it doesn’t show in the app!? This seems so basic to me. I should be able to see all past and future appointments. Also when going to superbill it wants me to upload something rather than showing me the invoice from my appointment. ### 3/5 — Password *2023-02-10, version 1.7.3* For the love of all that’s holy, will you PLEASE add Face ID? Or some recognition of credentials? Or remove the requirement of not reusing past passwords? I have to reset my password constantly because I get kicked out and don’t recall last of the 25 passwords I’ve had to make up because they can’t be reused. Who has patience to go through that process via email?! Especially we folks who have a need for this app in the first place 😅 Killin me. Login aside, 👍 ### 3/5 — Ehhhh *2021-10-24, version 1.1.93* Since MM was bought out and we had to switch to osmind it has been nothing but difficulty. I used to be able to set what time of day I got my notifications to do my mood. Now I don’t get the notifications 1/2 of the time and when I do they are all at random times. It keeps kicking me out and making me log back in and then I can’t get in. This month I have had to reset my password after it kicks me out and doesn’t let me back in 3 times. Now it won’t even let me do that. I let the owner of the clinic I go to know. So now just waiting to hear from them for help. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*