# Osmo Detective Agency — user reviews > 59 indexed App Store user reviews of Osmo Detective Agency by Tangible Play, rated 4.10/5 from 470 ratings. - Source: https://appshunter.io/ios/app/osmo-detective-agency/id1371607066/reviews - App overview in markdown: https://appshunter.io/ios/app/osmo-detective-agency/id1371607066.md - Rating breakdown: 5★ 312 · 4★ 47 · 3★ 28 · 2★ 21 · 1★ 62 ## What do users think of Osmo Detective Agency? Overall sentiment: mixed **Pros** - 🎮 Engaging and fun gameplay experience - 📚 Educational content for children - 🎯 Interactive learning with physical components - 👨‍👩‍👧‍👦 Appeals to wide age range including adults - 🌍 Interesting maps and locations - ✨ Amazing when functioning properly **Cons** - 🐛 Magnifying glass detection issues - 📱 Compatibility problems with newer iOS versions - ⏱️ Long loading times and connectivity issues - 🎯 Strict map setup requirements - ❌ No customer service or support - 🔌 Product no longer actively maintained - 🎤 Auto-read feature doesn't work reliably - 🔄 Game resets progress unexpectedly **Commonly reported bugs** - Magnifying glass fails to detect items consistently - Game board not recognized by camera - Auto-read text feature non-functional - Osmo World connection drops frequently - App crashes or fails to load - Game detection circle closes but item not registered - Rio map flowers not detected in specific location - App incompatible with current iOS versions requiring older versions **Most requested features** - More maps and game content - Additional chapters or cases - Longer gameplay duration - Wider camera mirror piece - Improved magnifying glass stability - Better Osmo World connectivity - Ability to access settings without multiplication knowledge ## Newest reviews (13 of 59) ### 3/5 — You require an older version is apple is for these to work now *2025-09-07, version 4.0.3* Multiple articles explaining this situation. When they do work they are amazing apps ### 4/5 — Not Bad 🤦🏽‍♀️ *2024-08-24, version 4.0.3* I Love ❤️ The Game But Now I’m Moving on to 4th Grade. Which Means That I know How to Multiply ✖️ So I can access Settings. But I don’t Want To. So Please 🙏🏻 fix it. Overall It’s Fine. No bugs for me. I just wish that the game was a little bit more… interesting 🤔 if that’s to much to ask. I got bored 😑 after 30 minutes. Great game overall! ### 3/5 — Auto read does not work *2024-07-01, version 4.0.3* My daughter loves the game but the auto read text does not work, so she needs us to sit next to her and read everything out loud to her. Connecting to Osmo World also doesn’t always work, it’s very frustrating for my little one. ### 3/5 — Honestly……. *2023-12-15, version 4.0.3* So I was so excited to play this game because I haven’t played it in so long! I was setting up my map, and I just kind of gave up because it is very like strict and it wants you to make it like perfect so it doesn’t recognize it and I and I’ve been sitting here for like almost like 30 minutes and I’m getting annoyed. ### 4/5 — Good but want more maps *2023-12-11, version 4.0.3* Man. That’s a lot of good maps! ADD UPDATE I WANT MORE MAPS!!!!!! You might have to make a chapter 2 or something but still. I want more maps! Please? ### 2/5 — Why *2023-06-16, version 4.0.0* Why do I always go to rio I want to go somewhere different ### 3/5 — But *2022-12-28, version 4.0.0* Il ne détecte pas les fleurs en bas à droite dans Paris. Svp à corriger! ### 4/5 — Great! But… *2022-12-25, version 4.0.0* If the magnifying glass would stay on one thing it would be 5 stars but sadly not ### 4/5 — IT ENDS!!! *2022-06-13, version 1.4.3* It’s ends too soon, I WANT MORE CASES!!! but otherwise GOOD GAME! ### 3/5 — Osmo world *2022-05-15, version 1.4.3* I love this app but its not worth waiting two hours for it to load/work!!!Uther wise I love this game!!!!!🤪🤪🤦🏼‍♀️🤦🏼‍♀️🙎🏼‍♀️😣😥 ### 5/5 — I love it *2022-01-09, version 1.4.1* I have so much fun doing it. ### 5/5 — Too long *2022-01-09, version 1.4.1* Why is downloading taking 20 mins ### 5/5 — 🤯🤯🤯🤯🤯🤯🤯 *2021-12-26, version 1.4.1* Love the game so so much and recommend this to everyone ## Most critical reviews (10 lowest-rated) ### 1/5 — It doesn’t work with the iPad Air. *2026-08-10, version 4.0.9* It’s really disappointing that it doesn’t work with the iPad Air, even though it say it’s compatible. ### 1/5 — Boring *2026-07-18, version 4.0.9* Boring ### 1/5 — Deliberately misleading; doesn’t work with 2025 IPad 11, no updates for two years *2026-05-08, version 4.0.3* It’s May of 2026, so they have had time to update. That it doesn’t work with 2025 models is a deliberate choice to mislead. FAQs and product listings frequently mention “compatible with most IPad models”; which is a lie. TLDR hasn’t been updated in two years. Doesn’t work with 2025 IPad 11. ### 1/5 — No customer service *2025-06-29, version 4.0.3* We bought this game recently for our child after having 5 or 6 other Osmo products. It seems their company is out of business or something because the games do not work anymore, and you can NOT play them until the company sends you a code via email. So even though we bought a tangible box for this game and needed to just download the app to connect, the product does not work. Take this company off your App Store. Their products are no longer active. ### 1/5 — Worst game ever *2024-03-24* I put the map in front of my phone and it didn’t load. I tried multiple times but it wouldn’t work. Like what am I supposed to do at 1:00 in the morning with my best friend!?!?!?!! ### 1/5 — 일본어.. *2021-09-08, version 1.3.0* 왜 일본어로 나오죠? ### 1/5 — Boring *2020-05-03, version 1.1.6* It may look really fun but every game was boring boring boring ugh ### 1/5 — I don’t like this app *2020-02-16, version 1.1.6* Because it’s not fun ### 1/5 — Doesn’t work *2020-01-14, version 1.1.4* I can’t get this app to work on my iPad. I have followed instructions from the website and it still doesn’t work. ### 2/5 — I am so angry rn *2025-04-24, version 4.0.3* Got it a year ago, and now it barely picks up the magnifying glass! God, the coding one too, they just don’t seem to work right! ## Most praised reviews (10 highest-rated) ### 5/5 — Osmo detective agency *2026-08-24, version 4.0.9* Amazing game. I love it. It is so fun and if it does not work it is because your iPad is too new ### 5/5 — ♥️♥️♥️♥️♥️♥️ *2026-08-10, version 4.0.9* Me súper encanta este juego ### 5/5 — Wow *2024-10-09, version 4.0.3* This is me, Madison Marie Leslie. I really love that app. and a companion is really cool. I’m glad I found one of the apps to use on the iPhone app that you have on the phone and I can use it to do that for my phone and I have an iPad Air and I have my phone and a tablet so I can play games with it. Ciao! ### 5/5 — Awesomeness *2023-06-13, version 4.0.0* When my child first played it he loved it the game is so awesome ### 5/5 — Amazing *2023-05-12, version 4.0.0* I’m absolutely in love with this game and it works great just whenever I pick up the magnifying glass it reminds to have but I’m not using it so could you maybe fix that ### 5/5 — I love love it *2023-01-25, version 4.0.0* So cool yes I’m a kid ### 5/5 — I love osmo *2023-01-16, version 4.0.0* It’s amazing really. From time to time little things don’t work but I know how to fix it. ### 5/5 — Christmas 2022 Game is Working *2023-01-14, version 4.0.0* Based off the negative reviews it seems like a lot of the past bugs have been fixed. Kids love it ### 5/5 — Nice!,!! *2022-08-03, version 1.4.3* I got this game for my birthday and I love it so much and I’m happy! LOVeit 😍😍🥳🎁🎁😘🎉🎂🥳🎈🎊🎁 I’m 8year old ### 5/5 — Amazing *2022-06-29, version 1.4.3* My kid played this game for 10 hours straight if you have the money buy it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*