# OSTEO-GAINS — user reviews > 58 indexed App Store user reviews of OSTEO by OSTEO-GAINS LTD, rated 2.40/5 from 45 ratings. - Source: https://appshunter.io/ios/app/osteo-gains/id6736353653/reviews - App overview in markdown: https://appshunter.io/ios/app/osteo-gains/id6736353653.md - Rating breakdown: 5★ 10 · 4★ 3 · 3★ 4 · 2★ 6 · 1★ 22 ## What do users think of OSTEO? Overall sentiment: mixed **Pros** - 👍 Simple and easy to use - 🔬 Research-backed and genuine - 💪 Great for bone health - ✨ New updates are great - 🏃‍♀️ Motivating for exercise - ✅ Functional and effective - 🌟 Amazing customer service - 🚀 Improved functionality - 📈 Helps track progress - 👩‍🔬 Science-backed programs - 💯 Highly recommended **Cons** - 🐛 Very buggy and glitchy - ❌ App doesn't work properly - 💳 Expensive renewal cost - 🚫 No free trial or sample - ⚠️ Price not as advertised - frustrating User experience - 🤔 Confusing layout and navigation - 💰 High cost for content - 📱 Not working on iPhone - 🔒 Difficult to turn off notifications - 🗑️ Difficult to delete account - 🔊 Countdown without volume needed - 🔄 Repetitive intro videos - ⏳ Long response times from support - 👎 Poor production quality **Commonly reported bugs** - App crashes or won't open - Login issues (email/account not recognized) - Purchased app doesn't allow login - Cannot create a login - App freezes or doesn't progress - Videos not playing or loading - Workouts not showing as complete - Upgrade causes loss of access - Intro video stuck, cannot exit - Dio exception errors - Jumps counter not working - Manual entry required for signup - Charged but no access to programs **Most requested features** - Add 'get ready' verbal cues - Calendar-style progress dashboard - Verbal instructions for exercises - Option to skip intro videos - Countdown feature without volume - Default to previous session - More intuitive layout - Free intro exercise ## Newest reviews (11 of 58) ### 3/5 — Have to login every time *2026-08-09* I’ve been using this app for two weeks doing the preconditioning program. I like the videos but opening the app and getting to where I want to start takes several clicks and also logging in every single time. It’s annoying and I’m not sure I will continue to the paid part of the program unless they fix this. I want to open the app to the screen with the exercise videos. No intro. No login. ### 2/5 — Beware when renewing *2026-07-15, version 2.2.6* My subscription expired when I wasn’t quite finished the year 1 plan so I renewed it. No I have finished the year 1 plan with 8 months left on my subscription but have to buy again if I want to move onto Year 2. ### 2/5 — So disappointed *2026-04-21* I’ve had to purchase this app twice because the first time it didn’t recognize me and couldn’t locate my email/account after I’d been using it for several months. Now after the second purchase and install, it quit working after a couple months. I deleted and reloaded, and now again it refuses to recognize my email/account. So frustrating! Sent email to the company but they say it will take “2-3 business days” to respond. Arg! ### 3/5 — Suggestions for improvement *2026-03-26, version 2.2.5* I love that this app exists and would like to make some suggestions for improvement having used it for a year now. 1) add ‘get ready’ or ‘5 seconds to go’ at the end of the 30 second gaps between sets. I don’t know a single woman with 30 seconds to wait who will stare at a countdown clock - we go do something and need a VERBAL cue when time is nearly up, 2) calendar-style dashboard to show target and progress ie. something that shows I completed the programme 3 times last week, 4 times this week etc. Even better if it shows what I should be aiming for too. If this exists, I can’t find it and given this is the whole point of the app, I feel like it should be the Home Screen, especially for people already using the app (new users may need an intro screen). I keep a separate chart on paper to record what I’ve done which seems crazy. I hope this feedback is helpful. ### 4/5 — Good *2026-01-31, version 2.1.7* I like it very motivating. But could be better - verbal instructions need to be clearer on when exercises start, stop and require a limb change! ### 4/5 — No more access *2026-01-22, version 2.1.5* New upgrade and no longer have access, pay for something and now I can’t use it! If I needed a login, why have you not prompted me for this since my purchase in April! I have only been accessing it every day, but not today. Update: this issue was responded to and resolved quickly. Back to jumping! ### 4/5 — Don’t like the new update *2026-01-11, version 2.1.5* I now have to click more times to get to where I am in the program. It would be much better if when I load the app it takes me to where I was the last time. Overall I like the app and then the yearly cost was fair when I paid for it in August. ### 4/5 — Osteo gains app *2026-01-07, version 2.1.5* Love it ### 2/5 — Frustrating app *2025-09-10* 1)The app won’t allow me/can’t figure out how to check as completed and I have to track myself what week and exercise I’m on 2)I have questions about the exercises that are not addressed on the app 3)Unable to contact anyone for help. **Developer response:** Thanks for your feedback. We suggest you try updating to the latest version of the App, which has been refreshed for a more intuitive user experience which we hope you'll enjoy and also makes the completion function easier. The App and Apple Store also has our contact details. There is also our website https://osteo-gains.com/ for information and contact details. Feel free to contact us on info@osteo-gains.com if you have questions. ### 2/5 — Love it but doesn’t function *2025-06-30* I’ve been doing the preconditioning but they don’t show as complete once I’ve completed them. I contacted the developer and they suggested I delete and download the app which I did. I saw a comment from the developer here that user error is usually the reason. Not sure how doing the exercises completely and expecting it to show completed is user error. Maybe it should automatically show completed like most apps. Was super excited for this hut disappointed. **Developer response:** Thanks for your feedback. We've changed the Completion function to make it easier to use. We suggest you try updating to the latest version of the App, which has been refreshed for a more intuitive user experience which we hope you'll enjoy. ### 5/5 — Super easy. Brilliant! *2025-05-24, version 1.0.4* What a fantastic app super simple anyone can follow it. The science behind it is impressive but often technology and apps get in the way. Not in this case, though. This app could be used by anyone but should be used by every woman over 45! Congrats to the scientists, experts and technology team behind it ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s good…when it works *2026-04-21* App is very buggy. Sometimes it will open up and work flawlessly and other times will not open at all. It defeats the point of trying to use this on a consistent basis. When the app actually functions it’s clunky with poor production quality. The app is cheap enough, but it’s still $25 wasted. Do not purchase. ### 1/5 — Purchased app does not allow you to login *2026-04-21, version 2.2.6* Very complicated crappie app. Does not allwo hou to log in ### 1/5 — Buggy *2026-04-13, version 2.2.6* Couldn’t even create a login. That buggy. ### 1/5 — No more access *2025-12-25, version 2.1.5* New upgrade and no longer have access, pay for something and now I can’t use it! If I needed a login, why have you not prompted me for this since my purchase in April! I have only been accessing it every day, but not today. ### 1/5 — Not working! *2025-11-11* I paid for this app and it has never worked properly. I contacted the creator and they said they said that there nothing they could do. Very disappointed this app was very expensive. **Developer response:** Thanks for your message. Sorry to read of your experience, which is unusual as we do try our very best to resolve any issue that the user might be having. Failing that, then we send instructions to the user to request a refund from the App store. It is very rare that an issue cannot be resolved. The App is US$24.99 for 12-months access, we aim to keep it reasonably priced and do not believe this to be expensive for the investment in bone health and the years of research that has been involved. ### 1/5 — App doesn’t work *2025-10-08* Just purchased. App freezes and doesn’t progress despite deleting and re-uploading 5x. Stays stuck on intro video. Wont progress after that. **Developer response:** Thanks for your feedback. We suggest you try updating to the latest version of the App, which has been refreshed for a more intuitive user experience which we hope you'll enjoy. ### 1/5 — Cost for renewal is crazy *2025-08-16, version 2.0.6* If you’re paying $34USD for a program that doesn’t change it should be a one time fee. ### 1/5 — Not working *2025-08-06* I downloaded the app and created an account and none of the videos are playing. **Developer response:** Thanks for your feedback. We suggest you try updating to the latest version of the App, which has been refreshed for a more intuitive user experience which we hope you'll enjoy. ### 1/5 — Does not work *2025-06-03, version 1.0.4* The videos will not even load ### 1/5 — Hard to know what is going on *2025-05-13* Love the idea here, but I don’t get it- do you have to do the warm up to be able to complete anything? I’ll do a jump session then nothing is marked completed. Very confusing and the opposite of intuitive. Dr. Sims, begging you to get a professional in here to fix this!! **Developer response:** Thanks for your feedback. We suggest you try updating to the latest version of the App, which has been refreshed for a more intuitive user experience which we hope you'll enjoy. ## Most praised reviews (10 highest-rated) ### 5/5 — Useful, important, accessible information vital to everyone. *2026-08-22* I especially like that you can download the app and access research and general information regarding bone health. I also like that the pre-conditioning program is free. This program is thoughtfully put together, and I feel like I am starting my bone health journey in a well-prepared manner. I can’t wait to purchase the app and start on the year one program. I also like that the programs are presented as a long term commitment. I know increasing my bone health is not a quick fix. I feel the app supports long term commitment. ### 5/5 — Happy Bones *2026-07-29, version 2.2.6* I’m really happy with this App. I know I’m taking great care of my bone health which is really important to me. The App is simple and easy to use and I’m extremely grateful that research backs it! ### 5/5 — Great app for stronger bones *2026-06-09, version 2.2.6* I’m at week 8 in the year 1 bone health program (paid) and am really enjoying it. I do a lot of varied exercise (jogging, kettle bell sprints, weights, incline treadmill, elliptical etc) and had done a little plyo beforehand but this program is a big step up. I set a daily reminder from the app which is helpful to remind me when it’s a jump day. App is basic but functional and takes 3-4 minutes a time. Already I’m noticing better spring in my jumps and I’m confident I’ll be happy w my next DEXA. If yr hesitating looking for the “perfect” program, just get this and get on with it! I’m even adding skipping rope workouts into my other days. (I’m over 60 and post meno from a family w osteoporosis) ### 5/5 — Amazing New Updates *2026-01-25, version 2.1.6* Great refresh that makes the app smarter and easier to use. It is now part of my daily routine! ### 5/5 — Very genuine app *2026-01-15, version 2.1.5* I love the reassuring scientific approach of this app. Thank you for making it. It has put me at ease. I love the videos and still watch as I do my jumps - even three months in. I like the way you keep track of the jumps. So well done. ### 5/5 — New look! *2026-01-14, version 2.1.5* Congrats OSTEO-GAINS! This new version looks great and super easy to navigate! ### 5/5 — Osteogains *2026-01-14, version 2.1.5* Amazing App. Have been jumping all year and love the new refreshed format. ### 5/5 — Great if you care about bone health! *2026-01-01* This app has been amazing to take care of my bone health! It follows everything I’ve ever read on bone health and makes it really easy to stay consistent! Their customer service is also amazing. **Developer response:** Thanks so much for your positive feedback! We're delighted you're finding the App easy to use and helping you to stay consistent with taking care of your bone health. Happy Jumping! ### 5/5 — Upgrade Outstanding *2025-12-29, version 2.1.5* Really enjoying the new look and improved functionality of the App. Love the fact that it’s grounded in research! ### 5/5 — 5 stars all the way *2025-12-21, version 2.0.6* This program has meant that I have not had to take the recommended drug to deal with my osteopenia because I have grown bone since starting. Highly recommend! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*