# osTicket Admin

> Mobile administration tool for osTicket customer support systems. (iPhone/iPad app by Luis Fernando Pimenta ME.)

- Source: https://appshunter.io/ios/app/osticket-admin/id1605243534 (this page in markdown: same URL + `.md`)
- Developer: [Luis Fernando Pimenta ME](https://appshunter.io/developer/1061410232)
- Category: Business, Productivity
- Price: Free with in-app purchases
- Rating: 2.33/5 from 9 App Store ratings · 15 written reviews indexed
- Age rating: 17+
- Requires: iOS 13.0 · 33 MB
- Languages: English
- Released: 2022-01-21
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/osticket-admin/id1605243534/reviews.md

## What is osTicket Admin?

osTicket admin - a mobile application for admin users of the osticket system

## Key features

- Mobile ticket management
- Administer osTicket system
- Respond to customer inquiries
- On-the-go support management

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Pro feature | $1.99 | per month |


## Recent user reviews (10 of 15)

All indexed reviews: https://appshunter.io/ios/app/osticket-admin/id1605243534/reviews.md

### 1/5 — Not compatible, no login possible

*2025-06-16, version 1.1.10*

It is not possible to login and we habe no infos if it is compatible with the newest Version of osticket.

### 1/5 — No official affiliation

*2025-02-11, version 1.1.10*

Couldn’t get it work internally

### 5/5 — Off to a good start

*2025-01-29*

There are very limited futures, but it's off to a good start. So far, everything is stable, and it works quickly. I hope it doesn't get abandoned and all futures from the web version get implemented.

### 1/5 — No funciona

*2025-01-28, version 1.1.10*

Ni la “demo” ni para ingresar a mi sistema de tickets. Muy mala

### 1/5 — Fraudulent developer

*2024-09-20, version 1.1.10*

This developer is a fraud. Signed up for this all 3-4 months ago. After a few weeks decided not for me. No way to cancel subscription through app. Contacted developer via email and phone. Being totally ghosted. Had to open up case with credit card company to force action for no more charges to my credit card. Total joke of a company here

### 5/5 — Todo muy bien !

*2024-04-03, version 1.0.23*

Buena herramienta para el seguimiento de los tickets

### 4/5 — Lacks main features but promising

*2024-01-23, version 1.0.23*

You can see the tickets, respond or change the status of the ticket. It also shows the customized queue menus.  Ads are not annoying, developer needs to make some money. I see that app was updated recently but mostly for push functions. There is a lot of room for improvement to for basic functions before people can use this much demanded app:
- cannot assign tickets to agents
- you need to login every time )which is not a big deal as info is preserved)
- pictures embedded by the WYSIWYG editor does not show up (just icon)
- you cannot respond in HTML editor hence cannot add embed photos in your response
- you cannot enter anything into custom fields, although it displays the existing values

### 1/5 — Doesn’t work

*2023-11-26*

SSL error even when certificate is valid. App doesn’t work

### 1/5 — Login not possible

*2023-04-27, version 1.0.19*

Does not support 2FA?

### 1/5 — Doesn’t work

*2023-02-06, version 1.0.17*

As soon as I log in on the app, it flips to the admin area and then logs me out right away bringing me back to the login screen.

## Frequently asked questions about osTicket Admin

### What is osTicket Admin used for?

osTicket Admin is a mobile application that allows administrators of the osTicket system to manage support tickets and customer inquiries directly from their iPhone or iPad.

### Is osTicket Admin free to use?

Yes, osTicket Admin is available for free. However, it offers a 'Pro feature' via a subscription plan for $1.99 per month, suggesting in-app purchases for advanced functionality.

### What devices does osTicket Admin support?

osTicket Admin is compatible with iPhone, iPad, and iPod devices, as indicated by its supported devices list.

### How often is osTicket Admin updated?

The app was last updated on August 22, 2024, with version 1.1.10, indicating regular maintenance and updates.

### What is the age rating for osTicket Admin?

osTicket Admin has an age rating of 17+, which is typical for business and productivity applications that may involve complex interfaces or data.

### What are the user reviews like for osTicket Admin?

Currently, osTicket Admin has a rating of 2.3 stars from 9 ratings, suggesting that users have mixed experiences with the application.

### Does osTicket Admin have ads?

Based on the provided data, osTicket Admin does not contain advertisements (hasAds is false).

## Version history (last 5 releases)

### 1.1.10 — 2024-08-22

fix check purchase pro version

### 1.1.8 — 2024-08-21

Fix subscribe action

### 1.1.7 — 2024-08-01

update check pro version

### 1.1.4 — 2024-07-16

fixed push notification

### 1.1.2 — 2024-05-28

Fix open new ticket

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## More apps by Luis Fernando Pimenta ME

- [Overpic](https://appshunter.io/ios/app/overpic/id1484957295)
- [Alternativa Ambiental](https://appshunter.io/ios/app/alternativa-ambiental/id1494212962)
- [StylePic](https://appshunter.io/ios/app/stylepic/id1503004408)
- [BRFood](https://appshunter.io/ios/app/brfood/id1538275058)
- [Wipe](https://appshunter.io/ios/app/wipe/id1574192379)
- [Wipe Provider](https://appshunter.io/ios/app/wipe-provider/id1574904426)

All apps by Luis Fernando Pimenta ME: https://appshunter.io/developer/1061410232

## Related topics

[osticket](https://appshunter.io/ios/topics/osticket) · [osticket admin](https://appshunter.io/ios/topics/osticket-admin)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*