# OTA Bilbao official app

> Official mobile app for paying and managing parking in Bilbao. (iPhone/iPad app by AYUNTAMIENTO DE BILBAO.)

- Source: https://appshunter.io/ios/app/ota-bilbao-official-app/id1228172103 (this page in markdown: same URL + `.md`)
- Developer: [AYUNTAMIENTO DE BILBAO](https://appshunter.io/developer/917703205)
- Category: Utilities
- Price: Free
- Rating: 2.10/5 from 7 App Store ratings · 6 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 34 MB
- Languages: American English, Basque, French (France), European Spanish
- Released: 2017-06-07
- Data updated: 2026-06-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ota-bilbao-official-app/id1228172103/reviews.md

## What is OTA Bilbao official app?

Pay OTA from your mobile with the official app.
Quickly register with an email address. Park, add more time or pay quickly and securely with your bank card.
1.	Park without needing to go the the parking meter. You can save your ticket if you wish to.
2.	Receive notifications when your time is about to expire. Extend your time from the app.
3.	Leave early and reclaim the time which you didn’t use.
4.	If you have been reported because your parking time has expired, you can deal with this directly from the app.
5.	Manage your account and payments.
6.	Receive notifications about OTA complaints.


BilbaoPark
Your mobile parking meter

•	Park, extend time and pay.
•	Leave early and claim back unused time.
•	Receive notifications automatically.
•	Check your parking details in real time.

## Key features

- Mobile parking payment
- Extend parking time
- Reclaim unused parking time
- Receive expiration notifications
- Manage account and payments
- Handle parking reports

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/ota-bilbao-official-app/id1228172103/reviews.md

### 1/5 — No funciona!

*2024-07-29, version 3.1.1*

Por favor Ayuntamiento de Bilbao, creen un app que funciona. Es frustrante y sale muy caro cuando dice que ha aceptado el aparcamiento pero en realidad no ha hecho nada! Y luego que hay errores… intente más tarde, es esto para que tengamos que pagar multa?!

### 1/5 — Cannot set the time

*2020-07-28, version 1.24.0*

It would be awesome if it was working...

But after setting your license plate, location, zone you can’t specify how long you want to stay.

None of the buttons to add/remove time work.

### 1/5 — Botones no funcionan, pobre interacción

*2019-08-05, version 1.24.0*

La idea es fantastica pero la construcción es muy pobre. La applicacion no funciona, el mapa se resetea cada vez que se hace un zoom a la pantalla. Las entrada del tiempo sencillamente no funciona, le aprietas los botones y no genera el tiempo. Seria mucho mas sencillo meter la hora con un campo de texto automático desde el telefono, que tener 3 botones (que no funcionan) para meter intervalos de tiempo.
Por favor revisad UX, es muy frustrante, de hecho no he podido pagar el parking utilizando del app :(

### 1/5 — All requests denied. Very unclear and frustrating

*2019-05-10, version 1.11*

Instructions are completely unclear. We’ve spent 30 mins trying to pay our parking and are unable to do so. Very frustrating.

### 1/5 — Pago

*2019-01-04*

Nunca me dejo recuperar el tiempo no usado

### 1/5 — totally useless

*2017-10-21*

took the time to download and register only to be told in a difficult to understand message that it can’t be used where I parked my car? what’s the point, then?

## Frequently asked questions about OTA Bilbao official app

### How do I pay for parking with OTA Bilbao?

You can pay for parking directly through the OTA Bilbao app using your bank card. The app allows you to park without needing to visit a physical parking meter and manage your session securely.

### Can I extend my parking time using OTA Bilbao?

Yes, the app provides the functionality to extend your parking time remotely. You will also receive notifications when your parking time is about to expire, allowing you to manage it easily.

### What happens if I leave early? Can I get a refund?

OTA Bilbao allows you to reclaim the time which you didn’t use if you leave early. This feature helps you save money by only paying for the actual parking duration.

### How does OTA Bilbao handle parking violations or reports?

If you have been reported because your parking time has expired, you can deal with this directly from the app. This streamlines the process of resolving any parking issues.

### Does OTA Bilbao have ads?

No, the app does not contain advertisements. It is a free application focused on providing parking management services without interruptions.

### What devices does OTA Bilbao support?

OTA Bilbao is currently supported on iPhones and iPods. The app is designed for iOS devices.

### How often is OTA Bilbao updated?

The latest version of OTA Bilbao is 3.1.8, and it was last updated on November 14, 2025. Updates typically include improvements and new features for users.

### What is the age rating for OTA Bilbao?

OTA Bilbao has an age rating of 17+. This rating is based on the content and functionality of the application.

## Version history (last 5 releases)

### 3.1.8 — 2025-11-14

Correction for payment with Bizum IOS18

### 3.1.7 — 2025-10-20

Menu restructuring, subscriptions, notifications.

### 3.1.6 — 2025-07-08

Application update, bug fixes, improves Redsys payment information, improves side menu.

### 3.1.5 — 2025-04-09

Application update, bug fixes, new sections "Contact" and "My distinctives".

### 3.1.4 — 2025-01-21

Application update, bug fixes, registration of complaints and suggestions in the APP.

## Apps similar to OTA Bilbao official app

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [NIK Patrika Digitala](https://appshunter.io/ios/app/nik-patrika-digitala/id1616461300) | — | Free | Utilities |
| [PVerde](https://appshunter.io/ios/app/pverde/id925660698) | — | Free | Utilities |
| [Euskotren](https://appshunter.io/ios/app/euskotren/id1049370514) | 4.7 (10) | Free | Utilities |
| [mugiPark](https://appshunter.io/ios/app/mugipark/id1338690537) | 1.0 (2) | Free | Utilities |
| [eParkia](https://appshunter.io/ios/app/eparkia/id1623591730) | — | Free | Utilities |
| [RFEF Tickets](https://appshunter.io/ios/app/rfef-tickets/id1590329469) | — | Free | Utilities |

## More apps by AYUNTAMIENTO DE BILBAO

- [Bilbobus](https://appshunter.io/ios/app/bilbobus/id454427933)
- [Bilbao Aste Nagusia 2025](https://appshunter.io/ios/app/bilbao-aste-nagusia-2025/id549121629)
- [Mejora Bilbao - Bilbo Hobetuz](https://appshunter.io/ios/app/mejora-bilbao-bilbo-hobetuz/id815538089)
- [InfoBilbao](https://appshunter.io/ios/app/infobilbao/id917703206)
- [Bilbaobizi](https://appshunter.io/ios/app/bilbaobizi/id1439798830)

All apps by AYUNTAMIENTO DE BILBAO: https://appshunter.io/developer/917703205

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*