# OTB - Horse Racing Betting App — user reviews

> 10 indexed App Store user reviews of OTB by Lien Games Racing LLC, rated 3.90/5 from 74 ratings.

- Source: https://appshunter.io/ios/app/otb-horse-racing-betting-app/id1604933279/reviews
- App overview in markdown: https://appshunter.io/ios/app/otb-horse-racing-betting-app/id1604933279.md
- Rating breakdown: 5★ 46 · 4★ 9 · 3★ 2 · 2★ 3 · 1★ 14

## Most critical reviews (10 lowest-rated)

### 1/5 — 5 star

*2025-11-18*

Good app to wager

### 1/5 — Don’t fall for it

*2025-08-15*

This app advertises a deposit match, but they don’t show you is that you have to spend $2000 for them to match a $200 deposit into your account. Tucked away in the fine print they only release 10% of their match on each bed so you would have to be $2000 to get your $200 back also the app is very awkward. First bet has the best wagering app. Stay far away from this app their customer service is just as bad

**Developer response:** Thank you for the feedback. Every major online ADW (Advance-Deposit Wagering) platform has thresholds that are required to be met in order to collect promotional signup bonuses.  In addition, our FAQ page for our first deposit match bonus clearly states the manner in which the bonus is delivered. 

If you have any further questions about this promotion, please reach out to us via the Online Chat Customer Support method available after you log into your OTB account.

### 1/5 — Shady app

*2025-02-20*

Nobody is able to fund their account using the bank transfer feature or Ach because they are free.  No matter the amount or bank you try to use.  When reported they advised for a fee way to fund or a partner of theirs for a kickback fee

**Developer response:** We’re sorry to hear about your experience. Many players enjoy the ease of use of our secure Online Banking option. Our provider works with the vast majority of U.S. banks and each request is evaluated through their risk management protocol. Unfortunately, sometimes requests are denied which we cannot override.

OTB tries to provide many other funding options to allow the availability of our services including: VISA, Mastercard & Discover debit/credit cards, PayPal, Venmo, Bitcoin, PayNearMe, Green Dot MoneyPak & Bank Wires.

### 1/5 — Kentucky Derby

*2024-05-04*

Bummed out $26 and change. Can’t place a bet. Can’t find the derby race.

### 1/5 — Going off Grid thanks to OTB

*2024-02-18*

What a horrendous experience the last 3days has been trying to set up an account .  Customer service is about as helpful as my dogs poop I just picked up.  Took them 3 days to tell me you can bet harness racing in California but not thorghbreds.  Trying to deposit was another memorable experience for all the wrong reasons .  I never had so many agents trying to help as little as possible , sending the same useless answer over and over .  They don’t care about the company enough to care about my deposit . Then I asked when the 100% match first deposit was going to be deposited, and with no surprise to me,  they don’t offer that to CA residents. This is my first negative review I have ever posted just because it was my worst online , internet, phone , and computer experience I have ever had.  There was nothing good or slightly positive about using OTB , disappointment after disappointment after disappointment.  Do yourself many favors and use a different service .

### 1/5 — $5 "transaction" fee

*2023-05-27*

Hello the "transaction" is ME giving YOU my money. So you're charging me to give you money? GTF outta here

**Developer response:** Thank you for your feedback. In addition to VISA & MasterCard Credit/Debit cards, OTB offers quite a few account wagering deposit options including: ACH Bank Transfers, Green Dot MoneyPak, PayNearMe, Bitcoin & Bank Wire. 

If you have any questions about any of these funding methods, please reach out to us directly at Support@OffTrackBetting.com or call us at 1-855-941-1010.

### 1/5 — La peor

*2022-09-23*

The bad app for horse betting

**Developer response:** We’re sorry to hear about your experience while using the app. If you had any specific issues, could you please reach out to us directly at Support@OffTrackBetting.com or call us at 1-855-941-1010 with additional feedback so that we can help rectify your wagering experience.

### 5/5 — Horse Betting made easy!

*2026-04-07*

Easy to wager and watch the races. Generous rewards, fast debit withdrawals and all the best tracks. Glad I found before Triple Crown season.

**Developer response:** Thank you for the positive feedback! Glad you are enjoying our OTB Reward System and withdrawal speeds. Preakness and Belmont Stakes are approaching soon. If you have any questions about your OTB Account, feel free to call us or contact us via OTB Live Chat Support.

### 5/5 — YES for OTB!

*2026-02-16*

Great to bet and watch Thoroughbred, Harness and Greyhound racing all in one App. Simple to use, great rewards, live video streaming is clear, same day payouts using my debit card, and very friendly customer service via online chat. I have tried them all and will be sticking with OTB.

**Developer response:** Thank you for the positive feedback! Glad you found us for the exciting Triple Crown season. If you have any questions about your OTB Account, feel free to contact us via Live Chat Support.

### 5/5 — OTB Delivers for Preakness

*2025-05-24*

Was looking for a better horse betting app and found it! Very easy to use and great video quality. Looking forward to the Belmont Stakes.

**Developer response:** Thank you for the positive feedback. Be sure to join OTB for the Breeders' Cup Championships!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
