# Oticon RemoteCare

> Remote hearing aid consultations and adjustments with hearing care professionals. (iPhone/iPad app by Oticon.)

- Source: https://appshunter.io/ios/app/oticon-remotecare/id1178623811 (this page in markdown: same URL + `.md`)
- Developer: [Oticon](https://appshunter.io/developer/815526994)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 3.26/5 from 31 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 115 MB
- Languages: Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German and 20 more
- Released: 2018-08-21
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/oticon-remotecare/id1178623811/reviews.md

## What is Oticon RemoteCare?

Oticon RemoteCare allows your hearing care professional to set up an online session with you, to get your Oticon hearing aids adjusted remotely and receive counseling – in real time. 

Oticon RemoteCare enables you to:
• Get expert follow-up consultations from the comfort of your own home, workplace or any place you find convenient 
• Get your hearing aids adjusted remotely to ensure the best possible hearing experience
• Test your new hearing aid settings while you are talking with your hearing care professional
• See, hear, talk and text with your hearing care professional during your remote visit
• Get tips and tricks about hearing aids from your hearing care professional

With Oticon RemoteCare, you can save time by not having to travel to your hearing clinic for follow-up visits - and enjoy comfortable and secure communication with your hearing care professional at any time. 

The Oticon RemoteCare App is compatible with all Oticon Bluetooth hearing aids.
We recommend using the latest version of iOS.

## Key features

- Remote hearing aid adjustments
- Online consultations
- Real-time video, audio, and text communication
- Hearing aid tips and tricks
- Comfortable and secure communication
- Save travel time

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/oticon-remotecare/id1178623811/reviews.md

### 2/5 — Not working

*2022-05-15, version 3.4.0*

I have the new Oticon More hearing aides. I’m have so much trouble with this app. In the TV mode it fades in and out. Also switching out of that mode, the TV mode doesn’t shut off. So every time I have the delete the app from my iPhone and then reinstall  

PLEASE HELP!

### 1/5 — Will not connect

*2022-02-04, version 3.3.0*

Oticon remote care app pairs but will not connect to a hearing aid professional. I am very surprised because the hearing aids themself are great. The service is questionable…..

### 3/5 — It worked after a bit of trial and error

*2021-11-03, version 3.3.0*

WOW! What a really nice app! I’m in the Caribbean and my audiologist is in Miami. How nice it was to be able to connect with her for the follow-up to my receiving these new re-chargeable hearing aids! (Oticon More). It saved me hundreds of dollars in airfare, car rental and hotels I wish she could’ve given me the hearing aids remotely too but, sadly, I had to go to Miami to be fitted and to pick them. I was glad to NOT have to pay for a third trip since the VA is too cheap to re-imburse me even though I’m service connected and they HAVE to provide hearing care and hearing aid devices.

I gave the app three stars because it took a while to get connected to my audiologist on the day of the appointment. Oticon did not provide very clear instructions for using the app and from what I understood after speaking to my audiologist, Oticon didn’t provide training for her to use the app.

### 1/5 — Remote care app & tech support terrible.

*2021-06-08, version 3.1.0*

Unable to connect with my VA audiologist with several attempts. (4 - 5). We both contacted tech support with no help at all. Just watch the YouTube video was one answer I received. Don’t think tech support knows much about the app. Like the hearing aid but not this app.

### 1/5 — Don’t waste you time

*2021-04-15, version 3.1.0*

What a disappointment.  Over the last month, I tried three times to log in with a hearing professional and never successfully connected.  You just sit on hold forever.  Yesterday was the last straw.  I sat on hold for 45 minutes to get help with my left HA.  Going to the doctor will take less time.

### 1/5 — App

*2021-02-27, version 3.1.0*

WILL NOT TRACK USAGE. IVE TRIED EVERYTHING SUGGESTED BY OTICON SERVICE  REP  STILL DOES T WORK AND THEY CANT HELP.  ITS A WASTE OF TIME

### 1/5 — Worst program I have ever used

*2021-01-25, version 3.1.0*

This program don’t work well at all.  It loses conductivity.  It is very limited what a shame.

### 1/5 — Oticon App

*2020-11-21, version 3.0.1*

Can’t pair my hearing aids. Need to talk to someone!

### 5/5 — Octicon app

*2019-08-26, version 3.0.0*

I personally like the app. I did need help from my hearing doctor but now that I have profiles and settings like I require them. I use this app every day. The application helps me choose special hearing profiles created for me to hear better in situations that I normally struggle.

## Frequently asked questions about Oticon RemoteCare

### What is Oticon RemoteCare used for?

Oticon RemoteCare enables hearing care professionals to conduct online sessions for remote adjustments and counseling of Oticon hearing aids. It allows for real-time communication and testing of new settings from any convenient location.

### How does Oticon RemoteCare improve the hearing aid experience?

It provides expert follow-up consultations from home, ensuring the best possible hearing experience through remote adjustments. Users can also test new settings while communicating with their professional.

### What communication methods are available in Oticon RemoteCare?

The app supports seeing, hearing, talking, and texting with your hearing care professional during a remote visit. This ensures comprehensive and comfortable communication.

### What are the benefits of using Oticon RemoteCare?

The primary benefit is saving time by eliminating the need to travel to a hearing clinic for follow-up visits. It offers comfortable and secure communication with your hearing care professional.

### What hearing aids are compatible with Oticon RemoteCare?

The Oticon RemoteCare app is compatible with all Oticon Bluetooth hearing aids. It is recommended to use the latest version of iOS for optimal performance.

### What is the user rating for Oticon RemoteCare?

Oticon RemoteCare has a rating of 3.3 stars based on 31 ratings. This indicates a mixed but generally positive user reception.

### When was Oticon RemoteCare last updated?

The latest version of Oticon RemoteCare, version 3.5.0, was last updated on August 11, 2022. This suggests a moderate update frequency.

### What is the age rating for Oticon RemoteCare?

Oticon RemoteCare has an age rating of 4+. This means it is suitable for users aged 4 and above.

## Version history (last 1 release)

### 3.5.0 — 2022-08-11

Thank you for using the Oticon RemoteCare app!
 
To improve your experience, we regularly update the app to make it more reliable and easier to use.
 
Improvements and bug fixes in this update include:
• Minor performance improvements
• Compatibility with new Oticon hearing aids

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## More apps by Oticon

- [Oticon ConnectLine](https://appshunter.io/ios/app/oticon-connectline/id815526991)
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- [Oticon Medical 3D](https://appshunter.io/ios/app/oticon-medical-3d/id1236759589)
- [Oticon Companion](https://appshunter.io/ios/app/oticon-companion/id1597064213)

All apps by Oticon: https://appshunter.io/developer/815526994

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*