# Otis ePAL

> Otis ePAL (iPhone/iPad app by Otis Elevator Company.)

- Source: https://appshunter.io/ios/app/otis-epal/id1510677160 (this page in markdown: same URL + `.md`)
- Developer: [Otis Elevator Company](https://appshunter.io/developer/992577451)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 10.0 · 38 MB
- Released: 2020-05-27
- Data updated: 2025-01-09
- User reviews in markdown: https://appshunter.io/ios/app/otis-epal/id1510677160/reviews.md

## What is Otis ePAL?

OTIS’ Emergency Passenger Assistance Line (ePAL) app is part of the life safety system that allows authorized personnel and emergency personnel to communicate with trapped passengers in OTIS elevators. ePAL is compatible with elevators that are equipped with Otis ONE Plus Video or Otis ONE Plus Voice IoT systems.

ePAL is the application by which passengers communicate with authorized and emergency personnel via voice, video and text after the passenger pushes the elevator phone button. Authorized and emergency personnel can speak to the passengers directly or communicate via text message using the in-car screen. Authorized and emergency personnel are also able to view a live video feed from inside the car to check on the condition of the passengers.

In the unlikely event that passengers become trapped in an elevator ePAL keeps the lines of communication open and helps keep passengers calm and informed while help is on the way.


## Version history (last 1 release)

### 0.6 — 2020-05-27

No release notes.

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## More apps by Otis Elevator Company

- [Otis eService](https://appshunter.io/ios/app/otis-eservice/id632376485)
- [eCall by Otis Elevator Co](https://appshunter.io/ios/app/ecall-by-otis-elevator-co/id1084625173)
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All apps by Otis Elevator Company: https://appshunter.io/developer/992577451

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2025-01-09.*