# Oto: Tinnitus Sounds & Support — user reviews > 130 indexed App Store user reviews of Oto by Oto Health Ltd, rated 4.70/5 from 848 ratings. - Source: https://appshunter.io/ios/app/oto-tinnitus-sounds-and-support/id1528362618/reviews - App overview in markdown: https://appshunter.io/ios/app/oto-tinnitus-sounds-and-support/id1528362618.md - Rating breakdown: 5★ 682 · 4★ 102 · 3★ 33 · 2★ 11 · 1★ 20 ## Newest reviews (11 of 130) ### 4/5 — me encanta los ejercicios, pero tengo inquietudes *2025-12-13, version 4.3.773* Los ejercicios son muy imaginativos y les presentaron bien. Sin embargo, hay momentos cuando de repente el ritmo sale muy rápido por algunos segundos. También hay segundos cuando el/la narrador(a) habla en una otra lengua, my por eso es difícil concentrarme en los ejercicios por estes momentos. Arreglan estes bugs por favor! ### 2/5 — Noise *2025-08-23, version 4.3.745* Hasn’t helped one bit in the 3 weeks I have been using it. Hopefully the later lessons will make a breakthrough. So far it has been a waste of money, time and effort. ### 2/5 — Issue with battery drain *2024-11-15, version 4.3.642* On iOS 18.1, this app is draining 20% battery per hour on an iPhone 15 Pro. The only feature I’m using is playing background noise with phone not in use & the screen turned off. Phone gets exceptionally warm only when OTO app is running. I like the app but can’t use it if this continues. ### 5/5 — Great sounds! *2024-09-09, version 4.3.630* I don’t suffer with unbearable tinnitus, only really notice it when I’m in bed but with or without tinnitus this is a great way to relax before sleep, highly recommend. ### 5/5 — Very helpful *2024-06-18, version 4.3.623* Loving this app. A week in and I’m have hope ### 5/5 — Really useful app *2024-04-23, version 4.3.623* When I find myself panicking about my ear ringing, I know I have something to turn to with this app. I’m surprising myself with the progress I’m making and I know I wouldn’t be able to achieve that alone! ### 2/5 — Very deceptive *2024-04-23* I used the app during the free trial and found it to be pretty good. There are lots of things that can be found in other apps, but I liked the presentation. My biggest issue is with the pricing. On their website, it clearly says it's £36 per month. However, the only option they give you on the app is $138. First, that's very expensive for an app that only does a few things margianally better, but whey the decpetive pricing? When I asked them, they said the web pricing is really just another way of spreading out the cost over 3 months. But, website doesn't have that dislaimer or, if it is true, then why not offer that as an option? It soured me on the company behind the app ### 5/5 — Don’t stop doing what you’re doing, Oto! *2024-02-27* This app is fantastic. The thing I found most comforting, beyond it being evidence-informed, was that the people who developed it have lived experience with tinnitus. It really shows in the design of the program. **Developer response:** Thank you so much for the kind review, great to hear that it's been helpful for you. Do reach out if we can help at all! ### 3/5 — Opaque Pricing. *2024-02-16, version 4.3.623* I have no idea if this is going to work but the pricing policy is rather un-nerving, £107.99 for 3 months. How is this justified and what happens after this time period? Also, a trial period of 7 days seems far too short to then commit to a personalised plan. The cynic in me questions the business model. ### 5/5 — Amazing help *2024-01-26* I have now been with OTO for almost 3 months and I have found the service to be truly amazing. Just listening to the lady’s voice every day really fills me with optimism and helps me to relax and improve my Tinnitus. I am truly grateful **Developer response:** Thank you very much for the 5 star review. Really pleased to hear you've had such a good experience! Please do let us know if we can help. ### 3/5 — Podrán hacer una versión en español sería de mucha ayuda *2024-01-01, version 4.3.623* Hola buenos días, noto que es una buena aplicación pero solo hablo español, ¿habrá manera que ponerlo en español ? ## Most critical reviews (10 lowest-rated) ### 1/5 — KI Stimme völlig daneben *2026-04-24* Kaum auszuhalten ### 1/5 — $200+ dollars for 3 months is downright predatory *2026-03-02, version 4.3.817* I signed up for the free trial to try out some of the paywalled content, thinking that the “contact us for your personalised plan” would actually be real (it’s not). When I signed up for the trial it said I would be notified before they charged me. I was NOT notified and when I immediately cancelled the day I was charged I was refused a refund. I appealed the decision stating that I had not been notified a day prior as was promised and was refused a refund again. People with tinnitus are desperate and panicking, if you’re looking at this you likely know the feeling. To charge over $200 for a 3 month subscription that just gives you access to pre-recorded audio is downright predatory. Granted, I’ve seen other programs that were $2000+ but that was for video sessions with actual doctors and it’s still preying on frightened and desperate people. The sessions I listened to on Oto were pleasant, but they didn’t tell me anything I hadn’t already learned by doing some googling and reading forums. I can’t believe I’ve lost hundreds of dollars to this app after they failed to notify me of an upcoming charge as they were meant to. Do not give this app your financial information! Use tinnitus masking videos and meditations on YouTube for free and save your hard earned cash. ### 1/5 — Are you actually kidding? *2025-08-19, version 4.3.724* I downloaded this because it says £10 a month, which isn’t great, but if it works…. Fine. I open the app to be greeted by this ‘7 day free trial then £107.99 every 3 months’. I saw no £10 a month option. Had you said, after your 7 day trial is over, it’s £100 every 3 months, and I wouldn’t have bothered downloading it. Ridiculous. 0 star, had it been an option. ### 1/5 — E-Mail-Adresse *2025-06-18* Ohne Angabe der E-Mail-Adresse geht gar nichts. Was soll das? wieso verschwendet, ihr meine Lebenszeit unseriös! ### 1/5 — Dommage *2025-03-11* Ne fonctionne pas en Guyane française ### 1/5 — evil *2025-03-06, version 4.3.659* you make money off peoples pain as i said, your greedy, thats whats wrong with the world stupid yanks ### 1/5 — Awful *2025-03-01, version 4.3.659* This app just takes typical CBT breathing exercises and repeats exercises done in previous modules. Uses typical mindfulness meditation. You can get this free. The Veterans Administration has a free app, which really helps with anxiety. Some of OTOs exercises are quite similar to the VA app. Go to the App store and get it free. ### 1/5 — Way too expensive! *2024-12-15, version 4.3.654* $560 a year? Give me a break!! ### 1/5 — Bait and switch *2024-04-27* They promote their paid tier in the app, which is fine and there are several things that have a lock on them unless you pay. But they have you start a 6 week program and if you click ahead, there’s no lock icon on weeks ahead, making you feel like you can do the program for free and just not upgrade to the live counseling if you don’t want. well, after you do the 1 week intro, the lock suddenly appears on the rest of the course unless you pay $130 for 3 months.. screwed up for an app claiming to want to help. just be upfront and not shady, oto. **Developer response:** Thanks for the review. Just to clarify, we give the first week free so users can get a genuine feel for the program before committing. We’re very upfront with our pricing - it's shown the first time you use the app, and it's clear on our website. We have to charge for the program because building an evidence-based app like this isn’t cheap. The paid subscription funds our development and research so we can keep helping people effectively. We believe that’s fair – and the vast majority of our users agree. Happy to chat further about this if you like! Please email hello@joinoto.com ### 1/5 — Early days *2023-09-28, version 4.3.560* Have only just started on this journey getting support with Oto, even though I’ve had tinnitus for years. I’m feeling hopeful, as I enjoy doing the sessions and it just feels good to be doing something, actively engaging with something, that might help. It’s also reassuring and comforting to know I’m not as alone in this as tinnitus makes me feel. ## Most praised reviews (10 highest-rated) ### 5/5 — Oto review *2026-06-10* I have already done the system once and will need to go back and fortify everything again. I believe the Oto system will work once I work with it for a while. I really cruised thru it the first time and want to start again but this time take my time and really grasp the tools presented. I could see some difference but still need to work harder on the nuroplasticity aspect of the course. ### 5/5 — Life saver *2025-10-26* Oto was the first and only app I used when I had a horrible change to my tinnitus. Just knowing there’s a team of lived experienced experts behind the app was enough for me to trust it when I was in a hopeless place. I found a lot of peace and relief thought Oto and am incredibly grateful for finding it and being some part of their community. ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ Utterly Amazing – A Game Changer! *2025-08-15* Oto is nothing short of incredible! I first downloaded it to help with tinnitus but it’s become so much more than that – I now use it regularly for my overall wellbeing. It’s calming, comforting and has genuinely transformed how I manage both my tinnitus and my mental health. It has taught me techniques that really work – from relaxation tools to everyday habituation methods. I now hardly notice my tinnitus most days, and if I do, I have the skills and strategies to manage it calmly and confidently. The relief and freedom that brings is absolutely life-changing! The app design is beautiful, the layout is effortless to navigate and it’s so quick and easy to access exactly what you need. Every feature feels like it’s been made with care and understanding. The customer service is simply outstanding. I contacted them and Edmund, the founder himself, got back to me – warm, friendly, and unbelievably helpful. That level of personal attention is so rare these days and says everything about the quality and heart of this app. Oto isn’t just an app, it’s like having a supportive friend in your pocket, ready to lift you up whenever you need it. Life-changing, worth every penny and something I wouldn’t want to be without. A massive thank you to the whole Oto team – you are amazing! **Developer response:** Wow - thank you so much for this lovely review! Really appreciate it. So pleased that you've had such a good experience so far. Do get in touch if there's anything we can do to help. ### 5/5 — Worth the money if you’re struggling with tinnitus *2025-07-22, version 4.3.721* This app is the stepping stone you need to recover from tinnitus. It’s been one year since I got chronic tinnitus. I found this app for 3 months and I felt like my life was back to normal. Be patient. ### 5/5 — Worth every penny *2025-04-11* This app has been absolutely paramount in giving me a new perspective, not only on my issues with tinnitus, but many aspects of broader mental health as well. It has been very helpful in regards to making my relationship with my tinnitus better and I would highly recommend it if you are struggling. It was also one of the first apps o ever spent “real” money on, and it is worth it entirely. Good luck to you and I hope this helps. ### 5/5 — Une belle découverte *2024-11-27* Une belle découverte, qui propose enfin du contenu adapté à mon type d’acouphène ### 5/5 — Super pratique *2024-11-24* Rapide et adapté à mes acouphènes ### 5/5 — Conseil *2024-11-22* Super appli !! ### 5/5 — Je recommande *2024-11-18* Pour avoir essayer de nombreuses applications de traitement des acouphènes, celle-ci est de loin celle qui propose les solutions les plus adaptées et les plus complètes ! ### 5/5 — Exactly what I was looking for *2024-10-30* I highly recommend the Oto app. I looked online at a lot of options and felt this was best for me. I got started with the 7 day free trial and within a couple of days was feeling like things were getting better. There is a lot to like but probably the best thing for me is that everything on there is positively focussed. For example the daily sessions and resources are all geared around “things will get better”. It has helped me on my journey with tinnitus a lot, it’s well worth giving it a try. **Developer response:** Hi there - thanks so much for the lovely review. I'm so pleased to hear that things are getting better for you. Please do let us know if we can help! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*