# Ottawa Collection Calendar — user reviews > 88 indexed App Store user reviews of Ottawa Collection Calendar by City of Ottawa, rated 4.90/5 from 109 ratings. - Source: https://appshunter.io/ios/app/ottawa-collection-calendar/id1247586800/reviews - App overview in markdown: https://appshunter.io/ios/app/ottawa-collection-calendar/id1247586800.md - Rating breakdown: 5★ 100 · 4★ 8 · 3★ 0 · 2★ 0 · 1★ 1 ## What do users think of Ottawa Collection Calendar? Overall sentiment: positive **Pros** - 👍 User-friendly and easy to use interface - 🔔 Helpful weekly reminder notifications - 📅 Clear collection schedule information - 🌍 Bilingual support (English and French) - 💡 Waste Explorer feature for item categorization - 📱 Convenient mobile access to schedule - 🎯 Holiday delay notifications - ✅ Reliable and accurate collection information - 🎨 Clear visual design with distinct bin colors - ⚡ Fast and responsive performance when working **Cons** - 🐛 App crashes frequently - ⚠️ Blank screen after splash page - 🔍 Address lookup failures - 📍 Missing location locator feature - 🖼️ Low resolution logo/splash screen - ⚠️ App becomes unresponsive when clicking features - 🚫 Limited feature set **Commonly reported bugs** - App crashes when accessing details or Waste Explorer - Blank screen loading after splash page - Address not found errors - App unresponsive to user interactions - Crashes on iPhone when clicking bin information - App crashes 50% of the time **Most requested features** - Location/address locator integration - Consolidated city services in one app - Improved front screen with bin details displayed directly - Calendar synchronization option - Better support for special waste disposal items ## Newest reviews (16 of 88) ### 3/5 — Notifications late *2026-06-19* Good app, although the notifications are poorly timed. I get notified at 3 PM, on the day of my Pickup. Essentially after garbage has already been picked up. It would be nice if it happened the day before pickup day. **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 5/5 — Most helpful *2025-05-15, version 2023.4.20* Five star ### 5/5 — Very handy *2025-05-10, version 2023.4.20* I love it! Easy to find where each peculiar items go ### 4/5 — Terrible app *2025-04-16, version 2023.4.20* This app can’t find my address. The old app worked great but not this one. It really is garbage! Now, April/ 2025 it’s working! ### 4/5 — About taken stuff off my Lawn *2025-03-05, version 2023.4.20* Which they would watch what they take that is not near the garbage at all ### 5/5 — Très utile! *2025-02-23, version 2023.4.20* Application très utile pour ne manquer aucune information sur le ramassage, les reports du ramassage, les déchets à recycler, et bien plus encore. ### 5/5 — FANTASTIC!!! *2025-02-18, version 2023.4.20* Fantastic app, the reminder every week is super! Helps me a lot!!!! ### 5/5 — Great app for new Ottawa residents *2025-02-16, version 2023.4.20* I used a similar app in my last city. It’s been great to access to this info to help me understand Ottawa’s Collection schedule and what goes where. ### 5/5 — Good app very good *2025-02-16, version 2023.4.20* Good ### 5/5 — Reminders *2025-02-05, version 2023.4.20* I don’t know how many times I have had to be reminded what and when collection is. Thanks for the help. Fading memory is no fun. ### 5/5 — Great App *2025-01-29, version 2023.4.20* 5-star app from the City of Ottawa. Takes the guess work out of what to bring to the curb and it adjusts the day automatically if there are statutory holidays during the week. One less think to think about. ### 5/5 — Great app *2025-01-28, version 2023.4.20* Very useful app ### 5/5 — The Perfect Reminder *2025-01-01, version 2023.4.20* Reminds me what to put out at the curb on collection day and when. ### 5/5 — Waste removal *2024-12-31, version 2023.4.20* This always gives me the information that relates to my Ottawa Collection for waste. ### 5/5 — Garbage collection *2024-12-25, version 2023.4.20* This calendar is incredibly helpful. It’s good for planning ahead and for day to day purposes. ### 5/5 — The best app! *2024-12-10, version 2023.4.20* I’ve lived in other cities and not only it’s bilingual but it sends you notifications the night before telling the specifics as to what to put outside. Great job OTTAWA! I wished though that if we could amalgamate all city services on ONE application (recycling, taxes, water, etc.). ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken after new update *2025-11-20* Ever since I updated the app, it opens to a blank screen after the splash page (where the Ottawa logo is noticeably bad resolution). Not sure what bugs you fixed… Even after uninstalling and reinstalling, it doesn’t work at all. **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — App not loading *2025-11-03* App stopped loading… **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Broken *2025-09-30* Just updated the app and now my address doesn’t exist **Developer response:** Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. We always welcome suggestions from our users on ways to improve our products and services and hope to hear from you. Francisco @ ReCollect Systems Inc. ### 1/5 — Terrible app *2025-02-13, version 2023.4.20* This app can’t find my address. The old app worked great but not this one. It really is garbage! ### 1/5 — Crashes *2024-07-16, version 2023.4.20* This was a great app until recently. Now it just crashes anytime you want to look something up in the app. ### 1/5 — App crashes all the time *2023-11-01, version 2023.4.20* Once opened, don’t click on any aspects of the app or it will crash ### 1/5 — Maddeningly unhelpful *2023-08-24, version 2023.4.20* It does a pretty good job of routine disposal. But if you have a soiled couch to throw out - No! Matthew house won’t take it, or that IKEA dresser you ordered has so much large cardboard, a wood chipper seems reasonable, this app’s sanctimonious preachings are of worse than no value. ### 1/5 — App *2023-08-09, version 2023.4.20* The app is very bad. ### 1/5 — 200 Lakeway collection *2022-03-16* They are extremely untidy mainly at my Holme! Sounds paranoid, i know, but it happens practically every week at my home but nowhere else Cans and told tossed erratically on lawn and driveway, not paired. Always a little garbage left both in containers and on street! Job freeman. Md ### 2/5 — Crashes 50% of the time *2023-08-13, version 2023.4.20* The app is great when it works… but half of the times it crashes when we need to see the details and I rely back to the paper calendar City of Ottawa sent ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent app *2026-07-09* Every now and then, the city does something properly. This is one of those examples! ### 5/5 — Collection App *2025-09-14* Very useful. ### 5/5 — New home *2025-07-22* New to area awesome service 👍 ### 5/5 — Good reminder *2025-07-07* We need it to remember what we need to recycle or if there is a pick up delay ### 5/5 — Great *2025-07-06* Please add the location locator into the app. ### 5/5 — Useful *2025-07-02* Handy having the collection app on my phone. Thought I’d miss the paper schedule bit I don’t ### 5/5 — 👍 *2025-05-26* So useful ### 5/5 — Very helpful *2025-05-21* I enjoy using this app it is so practical ### 5/5 — Great app *2025-05-20, version 2023.4.20* Especially love the notifications about collection delays due to stat holidays : ) ### 5/5 — It just works *2025-05-18, version 2023.4.20* Excellent interface for the job that it does. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*