# Ottawa Sun — user reviews > 28 indexed App Store user reviews of Ottawa Sun by Postmedia Network INC., rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/ottawa-sun/id1283413866/reviews - App overview in markdown: https://appshunter.io/ios/app/ottawa-sun/id1283413866.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (16 of 28) ### 1/5 — What happened *2021-03-01* Your app won’t open any articles. It crashed my phone when I waited to see if something would open. ### 1/5 — Crashes phone *2021-02-28* The app crashes the iphone ### 1/5 — App unusable in last week. *2021-02-25* Came to find out they did an update a week ago. It’s now garbage ### 1/5 — App crashes phone everytime *2021-02-24* Please fix ### 1/5 — Causes phone to crash *2021-02-23* Latest version causes phone to crash, starts with empty content then phone reboots. I removed the app until it’s fixed. ### 1/5 — The app no longer works-please fix it!!! *2021-02-22* The app no longer works so please fix it ASAP!! ### 1/5 — Why Bother? *2021-02-22* This is a terrible app. I paid for a subscription, but every time I open it, it crashes when I click on an article, and forces my iPad to reboot. Why not just deep-six the whole app and start over? (It’s a shame because I’ve always liked the Sun papers.) ### 1/5 — No longer working *2021-02-21* Had this app for years on my iPhone. Recently it has stopped working. If I click on a story the app goes to a blank white screen. Delete and reinstall does not fix the issue. ### 1/5 — Bad app *2021-02-21* Would have paid for a subscription but the app is so unreliable it’s not even worth the space it occupies on my phone ### 1/5 — No longer working *2020-03-26* Had this app for over a year. March 23, 2020 did an update. No longer working. Downloaded update on March 26 and still not working. ### 1/5 — Great potential- poor delivery *2020-02-19* First it was constant freezing Then did a dark mode and you can’t read anything Too bad because I normally like content Please reverse back so you can actually read the thumbs ### 1/5 — App freezes regularly *2019-11-14, version 4.7* Keeps freezing causing dayssss of news to be missed. Frustrating when you pay for a subscription. Fix please! ### 1/5 — Frozen *2019-11-05, version 4.7* Keeps freezing! Garbage app ### 1/5 — Useless *2019-10-21, version 4.7* Do better Ottawa sun, do better. I will be deleting and downloading Ottawa citizen instead. ### 1/5 — Freezes *2019-10-10, version 4.7* Since the IPhone upgrade , your app FREEZES. Fix it or just delete this crap. ### 1/5 — what’s up *2019-10-02, version 4.7* since i updated to IOS13 it keeps freezing up. Never had any issue before. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst update ever! *2025-07-10* This stinks! You had a beautiful app, which worked well and gave me a whole lot of news sports up at local stuff, Canada, wide world news. I was happy to subscribe to it because I got my moneys worth. This “update“ has taken you so.back it is ridiculous. I’ve paid those month’s subscription for the Ottawa Sun App but can’t access articles that are supposed to be from the Ottawa Sun! I’m canceling my subscription. I will use CBC News which me read any article for free! ### 1/5 — News that's a YEAR old? *2025-07-05* Huge step backwards. Most articles are from 11-12 months ago. No search for specific articles. Baits you with content that is now behind a pay wall, which the old app never did. Far fewer categories-- no "life" or "auto," and even the sunshine girls are missing. App doesn't even respond to light / dark mode settings. I only used this app for local Ottawa news but now I have to hunt for it; all the default articles are Toronto even though I selected "Ottawa" during setup. I'm ditching this app. CBC and CTV can give me what I want without all the "You Said It" op-ed junk. This app should have been tested in beta. Awful. ### 1/5 — Crap App does not load *2022-10-22, version 6.1.1* Crap app. Newsfeed no longer loads. Just twirling… Deleted app and downloaded again. Same problem. Crap app ### 1/5 — Worst app ever *2022-02-20* Pages do not load, some articles are months old, and app freezes constantly. ### 1/5 — So I keep writing this *2022-01-30* Only can read one article the the rest will not load. Different section have stories from months before and will not update.so still having trouble and know can not even finish one article as app freezes. ### 1/5 — App is slow and freezes *2021-12-26* This app is slow and constantly freezes. Frustrating to use. **Developer response:** Hello! Please be advised that we have been experiencing technical issues with the Ottawa Sun Mobile App which may have resulted in consistent crashing. We sincerely apologize for any inconvenience this may have caused. The issues have since been resolved with a new version that offers a seamless experience. You can now download the new version 4.4.2 through App Store. We value your feedback and thank you for your continued support and readership. ### 1/5 — Same thing everyone else is saying *2021-03-06* They did an update, it stopped working. People are paying for their online subscription and it never works. You’d think that would be a pretty big concern, right? Well, no, if you try to email the provided address for feedback, several times even, you will not even receive a response. Almost a full month of paying for something that can not be used, and haven’t even received a response. Cant say I would recommend. ### 1/5 — Useless app since update. *2021-03-04* Junk! ### 1/5 — BAD update! *2021-03-02, version 6.0* Freezes on a white screen when opening articles. Causes iPhone to crash and shut down! Useless now. Notorious for bad updates. ### 1/5 — App does not work on iPhone anymore. *2021-03-01* Latest version will not let u access sections. Since ur update 4 days ago. Can not open sections on iPhone. Testing not done? Useless!!! And u are charging for it!!! Does anyone read these. Impossible to reach ## Most praised reviews (2 highest-rated) ### 5/5 — Easy to use *2017-10-24, version 4.0.6* Easy to use, nice large font ### 2/5 — Black text in the main screen *2020-02-18* Over the last few days, the app has black text on the main pages. Impossible to read when there is a dark image around the story. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*