# Ottawa Transit (OC Transpo) — user reviews

> 33 indexed App Store user reviews of Ottawa Transit (OC Transpo) by Logan Pytyl, rated 4.80/5 from 22 ratings.

- Source: https://appshunter.io/ios/app/ottawa-transit-oc-transpo/id1436639405/reviews
- App overview in markdown: https://appshunter.io/ios/app/ottawa-transit-oc-transpo/id1436639405.md
- Rating breakdown: 5★ 19 · 4★ 2 · 3★ 1 · 2★ 0 · 1★ 0

## Newest reviews (11 of 33)

### 2/5 — Glitch where stops are doubled and one doesn’t show any bus times, please fix

*2026-06-04, version 1.26.3*

Otherwise, is a good app. Shows where bus stops are too. Just pls fix glitch

### 2/5 — No bus

*2025-09-04, version 1.26.2*

I am at Tunney’s at 1745. 1 was here at 16:15 and the scroll said 18 minutes. That came and went and then it was 44 minutes and then 59 minutes. I now don’t when or if my will come. People don’t take transit because you can’t keep a schedule and there is no one answer questions. 2/10

### 2/5 — Few capabilities

*2022-06-17, version 1.15*

I removed it shortly after downloading it on my ipad as it only seemed to have stop times.

### 2/5 — Just not great

*2022-05-16, version 1.15*

Just use Google and show up at least 7 mins before that scheduled time. This app sucks.

### 2/5 — Doesn’t cover all of Ottawa?

*2021-12-08, version 1.15*

I got this to get live updates for the bus from Westboro to downtown, but the no.11 data stops at Rochester? Why?? There’s no configuration or help either. Frustrating. I’m a technology consultant, so if it’s something simple, it’s not obvious to me how to resolve.

### 1/5 — Where’s the bus stop?

*2021-08-06, version 1.15*

My Key bus stops does not exist on this app. Can’t get the bus time by looking up the route. Amazingly useless.

### 1/5 — Trip planner completely broken

*2019-12-04, version 1.08*

iPhone 8 latest IOS 13.1.3.

“Can’t load search results” no matter what is entered as the starting point.

### 2/5 — Schedule 1 hour late!

*2019-11-11, version 1.08*

This app didn’t account for the day light saving clock. All stops are one hour to late! Fix this ASAP, otherwise this app is useless

### 1/5 — Trip planner doesn’t work

*2019-11-08, version 1.08*

Trip planner doesn’t work.

### 2/5 — Search in plan trip doesn’t work

*2019-09-04, version 1.08*

Please check

### 3/5 — Question

*2019-07-26, version 1.07*

Does the actual location of the bus based on GPS is available for this app or not?

## Most critical reviews (10 lowest-rated)

### 1/5 — How the heck?

*2026-06-29, version 1.26.3*

Not easy to use

### 1/5 — Horrible app

*2026-05-20, version 1.26.3*

Not even an official OC transpo, so much easier just using the travel planner on the website instead.

### 1/5 — Wrong info when buses are to arrive

*2026-03-07, version 1.26.3*

Bus system terrible buses don’t show have to wait sometimes up to hour and half hate hate the buses in Ottawa. Takes hour and half to go 7 km bus bus or bus train bus ridiculous

### 1/5 — Very confusing

*2026-02-17, version 1.26.3*

Find the app difficult to understand

### 1/5 — Doesn’t even show direction of the bus!!!

*2026-01-16, version 1.26.3*

Why is this such a bad app?!  Buses should be icons that show which direction that they are moving.  

In map view it doesn’t say when the bus will arrive.  It says “1 min” on every bus and sometimes counts down a little.  No idea what that is.

On previous screen it says times of arrival but I don’t know if scheduled or current estimate.  Map view appears to say the schedule time.

Disagrees with Google but twice today Google was wrong.

### 1/5 — Ghost buses

*2024-07-09, version 1.25*

Buses are indicated with a time and not show up… frustrating!

### 1/5 — Terrible

*2024-03-22, version 1.25*

Super inaccurate

### 1/5 — Not good

*2022-11-16, version 1.16*

How did this app!!!???? Stupid person I think!!

### 1/5 — The worst

*2022-10-01, version 1.16*

Not user friendly extremely confusing doesn’t make sense, worst travel app I’ve ever seen. Transit is way better.

### 1/5 — Ineffective at best.

*2021-09-23, version 1.15*

This app is an April fools joke, with Adds!

## Most praised reviews (10 highest-rated)

### 5/5 — Good app to use if taking the OC Transport bus

*2025-10-09, version 1.26.2*

Know when the buses are coming don’t be guessing get this app to know when any buses comes and how long until a bus comes

### 5/5 — Accurate bus timing

*2024-08-07, version 1.25*

App’s time predation is mostly accurate

### 4/5 — Directions

*2026-04-23, version 1.26.3*

The app is really good and I get to see the bus stops around me. The problem comes when walk there. The app doesn’t give specific directions like maps would.

### 4/5 — 4/5

*2026-02-16, version 1.26.3*

Quite reliable, and very easy to use.

### 4/5 — Doesn’t tell you witch bus you need to take

*2025-08-29, version 1.26.1*

I think I rather use it for timelines than pestering 560-1000 since it is 1 minute off anyway

### 4/5 — Rather

*2025-02-11, version 1.25*

This app is really good but it takes data.

### 4/5 — New user

*2021-01-29, version 1.13*

I find it very handy, remembers my favourite bus stops; BUT it’s stuck on Daylight savings time, so have to think an hour earlier from time posted!

### 4/5 — Handy

*2020-11-09, version 1.12*

Though really no different than calling 560-1000.  What this app is screaming for is a bookmark/favourites feature - somewhere to store route numbers, as I often would like to check before I am physically standing at the stop, and can only do so if I remember the stop number.  This would be an easy, useful feature to add!  Please!!

### 4/5 — Multiple features that I love!

*2019-02-19, version 1.04*

I really find the features of this app useful, since I can get all of the information I’m looking for in one play instead of using 3 different sources. It would be better if the “plan your trip” option could connect to google maps.

### 3/5 — No option to save your most common routes

*2020-08-15, version 1.10*

Simple and small, you’ll be looking up your common routes until you remember all the stop numbers.

Good on the go.  No so much when planning out your connection for the day or week since it’s vaca season.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
