# Otto: Your Pet's App — The app your vet recommends > Connects pet owners with their veterinarian clinic for health management and communication. (iPhone/iPad app by Televet Inc..) - Source: https://appshunter.io/ios/app/otto-your-pets-app/id1622613509 (this page in markdown: same URL + `.md`) - Developer: [Televet Inc.](https://appshunter.io/developer/1067583473) - Category: Medical - Price: Free - Rating: 4.80/5 from 6,006 App Store ratings · 95 written reviews indexed - Age rating: 4+ - Requires: iOS 13.4 · 38 MB - Languages: American English - Released: 2022-05-25 - Data updated: 2026-08-19 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/otto-your-pets-app/id1622613509/reviews.md ## What is Otto? The Otto app lets pet owners conveniently connect with their veterinarian clinic to get the best care for their pets. Easily chat with your clinic, manage appointments and stay synced on your pet’s health. With the Otto app, you can: *Request appointments, prescription refills, or follow up after appointments *Access and share pet vaccine information with other service providers, such as your groomer or boarder *Chat with your clinic to ask pet health questions *See upcoming appointments and reminders as well as information about previous visits *Digitally check in for appointments *Complete payments for appointments or pre-pay for upcoming services *Conveniently video chat with your clinic With the TeleVet™ feature of the Otto app included in Care memberships at participating clinics, you'll receive 24/7/365 access to veterinary professionals to help triage pet health concerns and get appointments booked your veterinarian when needed.- Note that your clinic must also be using Otto software in order to make use of this app. Interested in getting your clinic on Otto? Contact us at sales@otto.vet ## Key features - Chat with your clinic - Request appointments and refills - Access and share pet health records - Digital check-in for appointments - Video chat with your clinic - Manage payments for services ## What do users think of Otto? Overall sentiment: neutral **Pros** - ⏱️ Easy communication with vet - 📋 Convenient access to pet records - 🗓️ Helpful for managing appointments - 💬 Ability to chat with vet staff **Cons** - 🔍 Limited functionality - 🔔 Unreliable notifications - 🔄 Frequent crashes or freezes - 🗂️ Disorganized/confusing interface **Commonly reported bugs** - Blank screen on app launch - Login issues with email links - Disappearing conversation history - Inconsistent app performance **Most requested features** - Add new pet profile - Improve notification reliability - Provide appointment scheduling calendar - Enhance medical history/records access ## Recent user reviews (10 of 95) All indexed reviews: https://appshunter.io/ios/app/otto-your-pets-app/id1622613509/reviews.md ### 2/5 — Limited editing *2026-08-04, version 1.7.10* It’s not possible to update phone numbers or emails from within the app. Guess we have to bother our vets with that task. Also, the messaging system seems to have some bugs, if you hit return to go down a line you get to a new message and can’t keep writing on the previous one. ### 1/5 — Often does not load *2026-07-17, version 1.7.10* I often open this app to a blank screen and then I end up deleting it and reinstalling. Not Reliable at all. ### 1/5 — Clinics *2026-06-20, version 1.7.10* I just downloaded this and was “assigned” to a clinic that I’ve never brought our pets to. There doesn’t appear to be an option to remove or change this. ### 1/5 — Apple: please let me leave 0 stars *2026-06-09, version 1.7.10* I wonder how many animals this app/system has led to the death of. Two fatal flaws: 1. It ARCHIVES conversations inappropriately. I can’t tell you how many times I’ve explained something in detail in a message to my vet, and then Otto archived it randomly and the vet is like “Uhhh I’m not sure what you’re talking about” and then I have to explain it again. Other times, it does it in the middle of a conversation. It doesn’t help that when I expressed frustration over this, my vet’s office was like “Sometimes we archive things; sometimes the app does it. If you want a better experience? Call us on the phone.” 2. It MERGES conversations—doesn’t let you have multiple conversations with the vet going at once. It has happened to me numerous times. Each time I complain to my vet and say “Please don’t forget the first thread!” and every time they forget. Nightmare. For example, earlier today I started a chat with my vet sending a video that shows my cat might be having a seizure. They need to leave the conversation open, so that the woman at the desk can get my vet to look at it/respond to it tomorrow (there’s a low probability she’ll remember—but that’s not an Otto problem). Then, I started a SEPARATE conversation tonight asking them to confirm that each of my cats received 4 very specific tests—and Otto MERGED THIS into the other conversation!!! So then I sent a message to my vet begging them to not forget the first topic, about the video. I said, “Since Otto can’t stay organized, I hope you guys can.” (Again, they forget every time, so…) Also, is it just my vet’s setup, or does Otto not have a section for viewing your pets’ medical records period? Insanity. Shame on this terrible thing. I posted this on Google Reviews, too. And I will probably leave a similar review mentioning Otto on Google Reviews for my vet. And I may stop going to this vet. ### 3/5 — Customer account access *2026-05-15, version 1.7.10* I currently reached out to the customer support team for this app regarding my information being on two different help a parent of mine and my grandparent accounts to schedule appointments for their pets them to their pets and to have communication with the vet. One of my local clinics is a provider through this app. Up until the recent updates I haven’t had a problem this for two different accounts to help family as I stated. But they are making it difficult to keep both accounts open under my information . I helped my family members make these appointments and tech their pets to these appointments. Haven’t had trouble up until these recent updates with keeping up with both. But now they are trying to make me choose which account to have access to more. That’s unfair. I won’t be recommending this app to anyone else I know. ### 1/5 — awful *2026-03-15, version 1.7.10* i left my vet for making me use this absolutely awful app. no support whatsoever and the app functionality is a joke. absolutely useless support. these guys need to be kicked off the app store. ### 1/5 — Useless *2025-11-29, version 1.7.10* No button for making appointments, no button for starting conversations. ### 1/5 — Works sometimes *2025-10-23, version 1.7.10* I put in an order for a med for my dog and it worked fine. Now when I try to go back in to see the response, I just get a blank white screen. This happens frequently and I end up having to call the vet office. So where is the convenience? ### 1/5 — Great concept, poor execution *2025-09-21, version 1.7.10* This app is a great concept but I would not consider it a final product by any means. It could be such an effective communication bridge between client and patient but just falls short. If you are lucky enough to launch into the app and not the white screen of death, you will most certainly experience unhandled errors. The user experience is poor at best. Not sure how this app has such high ratings? Bot farm perhaps? ### 2/5 — Terrible App *2025-09-11, version 1.7.10* My vet uses this app, but it is really terrible. I took one of my dogs to the emergency vet once and they also use this app. Now I cannot access my regular vet information, I only get the emergency vet information. ## Frequently asked questions about Otto ### What does the Otto app do? The Otto app allows pet owners to connect with their veterinarian clinic for various services. You can chat with your clinic, request appointments and prescription refills, access and share your pet's health records, and manage payments for services. ### What are the key features of the Otto app? Key features include the ability to chat with your clinic for health questions, request appointments and prescription refills, digitally check in for appointments, access and share vaccine information, and make payments for services. It also offers video chat with your clinic and 24/7 access to veterinary professionals through the TeleVet™ feature for participating clinics. ### Is the Otto app free to use? Based on the provided information, the app itself is free to download and use. However, some features like the TeleVet™ service may be included as part of Care memberships at participating clinics, and clinic services will incur their own costs. ### What are the compatibility requirements for the Otto app? To use the Otto app, your veterinarian clinic must also be using Otto software. The app is designed to facilitate communication and management between pet owners and their participating veterinary clinics. ### How can I use the Otto app for my pet's health? You can use the app to easily communicate with your vet, schedule appointments, request refills, and ask health questions. It also helps you keep track of your pet's vaccination history and past visits, and even allows for digital check-ins and payments, streamlining the overall pet care experience. ## Version history (last 5 releases) ### 1.7.10 — 2025-02-16 Updates expo-media-library to expo-image-picker to avoid permissions issues ### 1.7.9 — 2025-01-30 Resolved an issue to prevent URL redirection when selecting 'Click to Pay'. ### 1.7.8 — 2024-11-26 Brand color palette updates ### 1.7.7 — 2024-11-06 Description update Performance enhancement ### 1.7.6 — 2024-07-31 Performance improvements ## Apps similar to Otto | App | Rating | Price | Category | | --- | --- | --- | --- | | [PetOne Vet](https://appshunter.io/ios/app/petone-vet/id6447440095) | 4.9 (2,428) | Free | Medical | | [RECOVER CPR Coach](https://appshunter.io/ios/app/recover-cpr-coach/id1593210648) | 4.7 (15) | Free | Medical | | [myVCA](https://appshunter.io/ios/app/myvca/id1172429469) | 4.9 (38,931) | Free | Medical | | [Vetster – Online Vets 24/7](https://appshunter.io/ios/app/vetster-online-vets-247/id1551831515) | 4.6 (2,662) | Free | Medical | | [Pawp: 24/7 Vet & Pet Care](https://appshunter.io/ios/app/pawp-247-vet-and-pet-care/id1594794194) | 4.9 (14,632) | Free | Medical | | [Airvet for Pet Parents](https://appshunter.io/ios/app/airvet-for-pet-parents/id1448478595) | 4.9 (10,733) | Free | Medical | ## More apps by Televet Inc. - [Otto AI Scribe](https://appshunter.io/ios/app/otto-ai-scribe/id6748966993) All apps by Televet Inc.: https://appshunter.io/developer/1067583473 ## Related topics [otto](https://appshunter.io/ios/topics/otto) · [otto vet](https://appshunter.io/ios/topics/otto-vet) · [pet otto vet](https://appshunter.io/ios/topics/pet-otto-vet) · [otto pet app](https://appshunter.io/ios/topics/otto-pet-app) · [petotto](https://appshunter.io/ios/topics/petotto) · [goanna telemetry app](https://appshunter.io/ios/topics/goanna-telemetry-app) · [twin peaks vet center](https://appshunter.io/ios/topics/twin-peaks-vet-center) · [vogal vet gp](https://appshunter.io/ios/topics/vogal-vet-gp) · [vet2pet app builders](https://appshunter.io/ios/topics/vet2pet-app-builders) · [otto app](https://appshunter.io/ios/topics/otto-app) · [pawprints pet app](https://appshunter.io/ios/topics/pawprints-pet-app) · [petly bienestar y salud animal](https://appshunter.io/ios/topics/petly-bienestar-y-salud-animal) · [basic animal health app](https://appshunter.io/ios/topics/basic-animal-health-app) · [purrrr app](https://appshunter.io/ios/topics/purrrr-app) · [the otto app](https://appshunter.io/ios/topics/the-otto-app) · [homeopet natural pet care app](https://appshunter.io/ios/topics/homeopet-natural-pet-care-app) · [steve and maggie animal app](https://appshunter.io/ios/topics/steve-and-maggie-animal-app) · [cares veterinary app](https://appshunter.io/ios/topics/cares-veterinary-app) · [barfield vet](https://appshunter.io/ios/topics/barfield-vet) · [bauwow the pet social network](https://appshunter.io/ios/topics/bauwow-the-pet-social-network) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*