# OttoPilot — user reviews > 24 indexed App Store user reviews of OttoPilot by Shenzhen Cartizan Technology Co., Ltd., rated 2.20/5 from 30 ratings. - Source: https://appshunter.io/ios/app/ottopilot/id6449269013/reviews - App overview in markdown: https://appshunter.io/ios/app/ottopilot/id6449269013.md - Rating breakdown: 5★ 5 · 4★ 4 · 3★ 1 · 2★ 1 · 1★ 19 ## Newest reviews (9 of 24) ### 1/5 — Unable to add my u2 air pro *2024-12-10, version 2.1.6* After updating to the new app, I am unable to connect my U2 Air Pro, the app asks to scan the QR code, there is no QR code, just a bar code. There is no manual way to add my device. After the app updated it should have e kept my device details it did not. Please fix this so that I can use the app. Then I will change my rating. ### 1/5 — Trash Nate *2024-11-06* This thing is a joke. Don't waste your money ### 1/5 — Useless app, will not accept code *2024-06-30, version 2.1.3* To use this app you have to scan a QR code of your device. There are 2 QR codes, 1 on the box and 1 on the instructions. Neither are accepted when using the apps QR code camera. Then there is the barcode on the device, again it’s not accepted. What QR code am I expected to scan! ### 1/5 — Does nothing *2024-05-30* Junk ### 1/5 — Regrets *2024-05-04* Sort of works BUT good luck figuring it out. I can’t get it to turn off when the car is parked and turned off, for example. App is a disaster with absolutely no rhyme or reason. Wish I could return this product… ### 1/5 — Absolute GARBAGE *2024-01-06* First, I had the prior version of the Ottocast U2 Air adapter. Never worked right. Then I bought +TWO+ ( I must be a friggin’ idiot!) of the new U2 Air Pro adapters, in the hope that it’d be better. One was dead out of the box. The next one was seriously problematic. At Ottocast’s instruction, I downloaded this lousy app. It promptly proceeded to BRICK the adapter. Great. I would advise steering clear of +any product+ or software from this joke of a company. ### 1/5 — Bricked my device *2023-10-11* After installing iOS 17 I needed to pair every time I got in my car. Contacted support which told me to download this app. I did. Started the firmware update which failed and bricked my air2. ### 1/5 — App doesn’t work *2023-09-19* Downloaded this because my U2Air quit working. I filled out the form for support but I can’t submit it because when I try to add the Fault type it says Fault error. This whole process is very frustrating. ### 1/5 — Does not support 10” device *2023-09-04* Why leave this product out? ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is trash *2026-05-25, version 4.3.0* Constantly logs you out. Forces log in with a code to your email repeatedly. Managed to eventually get my device added but the firmware update fails repeatedly. Seems to get stuck between the fake device wifi and cellular and just fails. ### 1/5 — Garbage *2026-05-07* Got as a free gift for a purchase of something else on Amazon. Glad it was free, I don’t feel bad about throwing the Carclip away and deleting this app. ### 1/5 — Never works *2026-04-27, version 4.3.0* It asks me to connect to carplay device wifi which I do and i need to to keep my phone data on, but its still not able to do a firmware update it keeps getting wifi connectivity error ### 1/5 — Internal error *2026-01-09, version 4.0.0* Purchased this downloaded app went onto sign up screen entered my email address clicked send link and that’s all that happens is an error code saying internal error so cant use it NOT A GREAT START ### 1/5 — No qr code on item *2025-09-14* Seems like the only way you can connect a device to the application is through QR code. The only QR codes that are included on or in this package our QR codes to find the application I literally cannot add my ottoaibox p3 to the app. That also means once that first free month of DATA is gone I'm not buying any anymore ### 1/5 — Doesn’t work *2025-09-04* Followed the instructions multiple times and ever worked was not able to install the update ### 1/5 — Useless junkware *2025-05-20* Pointless useless junk wear ### 1/5 — Server is down error *2025-05-14* This is one of the worst apps I’ve used. The formatting of the text on some of the screens is off. Most of the functions result in a server not found error. I could probably do without this app, but the CarPlay adapter itself is also verydifficult to use. The documentation is horrendous. ### 1/5 — Ottocast *2025-05-12* Save your money. Wont connect to my 2025 Kia. They suggest setting your car back to factory settings and setting your phone back to factory settings. No thank you. Received it today and returning it today ### 1/5 — Useless *2025-04-19* Totally useless. Cannot update, cannot delete old phones. Don’t waste your time with this app. ## Most praised reviews (5 highest-rated) ### 5/5 — Initial Setup & Use *2025-09-03* Date: 9/2/2026 HW: iPhone 13 Version: iOS 18.6.2 I was able to quickly confirm my Ottocast’s U2-AIR’s firmware was up-to-date. I used the app’s initial setup guide. First, I connected the U2-AIR to my 2019 Ford Edge’s CarPlay/Android Auto USB port, then I powered my car on. My phone automatically connected to the device’s WiFi (since I did this to confirm the firmware was up-to-date). I then opened my iPhone’s Bluetooth settings to connect to the U2-AIR successfully. I am now connected to both the WiFi and Bluetooth from my iPhone. My CarPlay screen is showing fine and I’m completely wire free! Everything works like usual with the exception of a slight delay (~2 seconds). I turn off my car after testing and the USB port stops powering the U2-AIR and then my iPhone is no longer connected to the device’s WiFi/Bluetooth network (~30 seconds). I’m happy with this but it was my initial use of the device. I’ll update this review if this still becomes problematic. ### 5/5 — Connection *2025-07-05* It does need to be connected via Bluetooth & Wi-Fi! If not, you’re going to get a blank screen. ### 5/5 — Works as expected *2025-06-13, version 2.1.7* Downloaded the app, made an account, connected to my ottocast mini, checked the firmware update and other stuff. Everything works as expected. ### 4/5 — Better Option *2023-10-01* Received my U2-Air Pro and attempted to update firmware per the instructions in the user’s manual. My iPhone was never able to connect with the listed server. Found this app and it connected with the device and server effortlessly. You will have to “forget device” and re-pair in order for the connection between iPhone and vehicle to work. ### 2/5 — Doesn’t connect with ottocast *2026-02-26, version 4.1.0* Doesn’t connect to ottocast device when selecting Bluetooth for screen mirroring --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*