# OTTplay — user reviews > 60 indexed App Store user reviews of OTTplay by HT Media, rated 4.50/5 from 164 ratings. - Source: https://appshunter.io/ios/app/ottplay/id1536115085/reviews - App overview in markdown: https://appshunter.io/ios/app/ottplay/id1536115085.md - Rating breakdown: 5★ 135 · 4★ 11 · 3★ 4 · 2★ 1 · 1★ 13 ## Newest reviews (10 of 60) ### 3/5 — No bad *2026-02-19* Your OTT Play app is actually pretty good, but sometimes even after subscribing, it keeps asking for subscription again—like we’ve already recharged, yet it says “subscribe once more,” and it becomes a huge hassle. For two days my OTT Play app wasn’t working properly, it only started running fine today, on the third day. **Developer response:** Dear Vishav, Thank you for your feedback, and we’re really sorry for the inconvenience you experienced. Please share your registered mobile number along with the error screenshot at support@ottplay.com so our team can check your subscription status and resolve the issue at the earliest. We’re here to help and ensure a smooth experience for you. ### 2/5 — Worst Customer service *2025-10-08, version 0.37.61* Worst customer service I got autopay request continuously twice. by mistake i made payment both the times. When i called customer support regarding this they said yes we have received double payment, no need to worry you get ur refund in 2/3 days. But unfortunately no refund came. so i did mail to support team, and now the team is saying they haven’t received any payment from my side.. so funny naa. My Ott subscription is active and i am using it still they are saying payment not received once also😑 ### 2/5 — Not able to apply coupon *2024-11-05, version 0.36.11* I am not able to apply the coupon i got from my phone purchase despite repeated tries i am not able to find the apply coupon button pls tell me how can i do that ### 1/5 — Big fraud company OTT play, big scammers! *2024-10-03* I have been trying to cancel my subscription since last 2 days however it does not allow me to cancel. I have also emailed their support team to cancel. They ask you reason to cancel the subscription and to my surprise they made it mandatory to answer that question without which you can’t move ahead. Stupid concept, if someone does not want to pay you more it’s his/ her choice why you forcefully ask questions, have you started considering yourselves above law or fundamental rights of human being. It’s my money and my mind either I cancel your so called pathetic service or not cancel. Please don’t scam people cancel their subscription if they don’t want it anymore. I’m getting the error that I have exceeded OTP limits and need to wait for 24hrs. I completely know that this is a fraud practice, you will keep on exceeding this OTP issue for next 2-3 days and will smartly give the reason that it was not done 2days advance of the next auto debit date. Stop this fraud!!! stop scamming people!!! Cancel my subscription immediately! **Developer response:** Dear User, We sincerely apologize for the inconvenience you have faced. Please be informed that we have cancelled the auto-renewal of your subscription from the backend. You will not be charged for the next cycle. We truly value your feedback and take it seriously, and we will work on improving the cancellation process to make it smoother for our users. Kindly consider updating your ratings if your issue has been resolved. ### 1/5 — Terrible User Experience - Beware of Hidden Unsubscribe Option *2024-09-08* I had a very disappointing experience with OTTplay. I subscribed expecting a smooth and user-friendly platform, but I quickly realized that they have hidden their unsubscribe option, making it almost impossible to cancel the service. It's incredibly frustrating to be trapped in a subscription with no clear way out. The fact that they make it difficult to unsubscribe shows a lack of transparency and poor customer service. It feels like a deliberate attempt to make users stay subscribed against their will. I spent hours trying to find a way to cancel, and I still had to contact support, which only added to the inconvenience. If you’re thinking of subscribing to OTTplay, beware! There are better platforms out there with far better service and transparency. I wouldn’t recommend this service to anyone. **Developer response:** Dear User, We regret to inform you that we don't have a refund policy and we can't cancel a subscription, once it is purchased. We want to clarify that all details regarding auto-renewal charges and the cancellation deadline are clearly outlined on the "Manage Subscription" page. Please note that subscriptions cannot be canceled within the last two days of the plan's expiration date. Kindly follow the below steps to cancel the auto-renewal from an Android & iOs device. For Android: "Go to Profile > My Subscription > Manage Subscription > Cancel Membership". For iOS: 1. Open the Settings app 2. Tap your Profile 3. Tap Subscriptions 4. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already cancelled. You can also follow the below link: https://support.apple.com/en-in/HT202039 If you encounter any challenges with cancellation, please reach out to us at support@ottplay.com with your registered number, and we will assist you further. ### 1/5 — Worst OTT APP . Cheaters *2024-08-23, version 0.34.98* This is the worst platform available nowadays. They will give you first month subscription in discounted price and after that they will not allow you to disable the subscription so that they can charge you for next month also (Doesn’t matter you want to continue or not) Not giving option to cancel it from app is absolutely their way of making money. And when you talk with customer care person they are very rude. A BIG NO for this APP. ### 3/5 — Not a great experience *2024-08-10* There must be parental control within profiles which is not there. I know you can set up a kids profile but that is not I want . I mean a family profile on which there is control on 18+ content like otp or password. The app is not up to the mark. Even for highlights and lives matches there are lot ads I believe. And live matches are delyayed comparing the actual Host say Sony liv for example. I really consider to not use this and rather lose money and subscribe to the individual apps. I don’t see this idea of aggregating apps continue for long given the quality of control and experience we are currently having . A lot of these 5 star ratings too seem to be paid seeing all these are similar to nature and the English used. **Developer response:** Dear Sriparv, Thank you for your feedback. We appreciate your suggestion about enhancing parental controls and will consider this in our future updates. We’re also working on minimizing ads and improving live streaming quality. We aim to provide the best experience and your input helps us get there. ### 1/5 — Disappointing Experience with Ottplay App *2024-07-28* I was initially impressed with the Ottplay app when they offered a subscription at a lowest price. However, my excitement was short-lived. After subscribing, I realized that there is no option to cancel the subscription automatically or it is disabled to click. It feels like they are forcing me to continue with the subscription, which is unfair and deceptive. The lack of transparency and flexibility in their subscription model is a major letdown. I hope the developers take note of this issue and make necessary changes to allow users to cancel their subscriptions easily. Until then, I would caution others to think twice before subscribing to Ottplay ### 5/5 — Superb ott *2024-07-13, version 0.34.89* *** Superb ott plate form .. Love every bit of it !! Hopefully gets better with time ... currently it's progress is not upto the mark but I think it could be onto something big. This is not where it stops....There's more work needed to be done and use all the help you can get and attain perfection. And then ... Turn your fantasies to realities and live the live you've always wanted.. ### 5/5 — Perfect app for movies and tv shows recommendations *2024-07-13, version 0.34.89* The OTTplay has broadened my taste in movies and tv shows while simultaneously cutting down the time required for me to find them. The UI for this app is amazing . Based on the personal ratings the app recommends you unseen movies and shows that you probably like. Until now the recommendations fits my taste everytime. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not What It Promises *2026-02-27* I subscribed to OTTplay because it claims to provide access to multiple OTT platforms under one subscription, which sounds like a great concept in theory. The idea of managing and watching all major OTT apps in one place is convenient and appealing. However, in practice, the experience has been disappointing. One of the key platforms included in their offering is SonyLIV, and it simply does not work properly through the app. Despite SonyLIV being listed as part of the subscription benefits, the content either doesn’t load or fails to function as promised. This completely defeats the purpose of buying a bundled subscription. If an app markets itself on the promise of “all OTTs in one place” and specifically includes SonyLIV in its promotional material, then it should ensure seamless functionality. Customers are paying with the expectation that every listed service will work smoothly. When a major platform doesn’t function even after purchasing the subscription, it feels misleading. The concept is excellent. The execution is not. Until all promised platforms—especially SonyLIV—work reliably within the app, I would advise potential subscribers to think carefully before purchasing. **Developer response:** Dear Anjya, We’re truly sorry to hear about your experience. This is definitely not the kind of service we aim to provide to our customers. We understand your expectations, especially when subscribing for bundled access, and we regret the inconvenience caused. If you’re facing issues with SonyLIV content, please reach out to us at support@ottplay.com with your registered mobile number and a short error video/screen recording. This will help our technical team investigate the issue properly and assist you with a resolution at the earliest. ### 1/5 — Fraud and unprofessional company *2025-10-11, version 0.37.63* I canceled my subscription one week before but this guys deduct the amount from my account and I called them and there asking me share cancel sms . But this fraud company not sending any cancel sms and in application also I don’t see any cancel option . Disgusting app . Be aware of this type of fraud application and government should take action on this type of companies and they have not mentioned customer care number also in application. You will never grow and one day you will close your company. ### 1/5 — Pathetic app, please refund my money *2025-08-31* The app experience is really pathetic. Keeps hanging out and there’s no specific error messages as well. I request you to refund my money back immediately. **Developer response:** Dear User, We’re sorry for the trouble cause. Please try clearing the cache and reinstalling the OTTplay app to improve performance. If the issue still persists, kindly share a short error video along with your device details at support@ottplay.com so our team can check and assist you further. ### 1/5 — Fraud company *2025-08-21* I have cancelled subscription from ott play app one day before renewal but on the very day of renewal it gets re subscribed by itself and my money got deducted, I also tried to cancel subscription from payment app where cancellation messed is unableto send. I have talked to customer care of ott play app they gave me no solution, i also talked to bank they told me to block upi payments. So once you subscribed ott play app there is no option to unsubscribe. it is totally fraud app, don’t go for it. further more when tou unsubscribe ott play app from app itself then once you will recieve otp message for cancellation but no confirmation mesaage of cancellation after sumitting your action of unsubscription through otp, and even the otp message gets deleted by itself. **Developer response:** Dear User, We tried to find your contact details using the name provided here but were unable to locate any communication from our end. We request you to kindly write to us again at support@ottplay.com with your registered mobile number and a detailed description of the issue. Our team will get back to you at the earliest. ### 1/5 — Misleading subscription & unfair charges *2025-08-20* I canceled my OTTPlay subscription well before renewal using the iOS app, yet my card was still charged. Support claims cancellation is only valid via browser, not app or Safari — a dark pattern to trap users. Despite canceling, I was told I’m not eligible for a refund. Their customer care is quick to help if you want a subscription, but if you want to cancel, they don’t support you. If an issue arises, they ask for an email, which they never reply to, or when they do, they refuse refunds. I followed up for 3 months, checking every 15 days, but they kept ignoring me. Many other users report the same. The app also avoids Apple’s in-app payments to bypass safeguards. Apple should investigate and take strict action against these unfair practices. **Developer response:** Dear User, we sincerely regret the inconvenience. We could not trace any prior communication under your name. Kindly write to us again at support@ottplay.com with your registered details, and our team will prioritize resolving this for you. ### 1/5 — Messed Up Auto Cancel Subscription *2025-06-22, version 0.37.32* I had a automatic subscription and wanted to cancel it. I had to call the help line and then took me 15 mins to cancel the subscription. They made me click minimum 10 clicks before I could cancel the subscription. Then they made me write a 100 worded reason to cancel it. You cannot cancel until you write 100 words. Who makes a customer do that man? This is clearly an ill practice to ensure we don’t cancel auto subscription. I will never subscribe to this ott ever again. Worst user experience ever. ### 1/5 — Worst app ever *2025-05-28, version 0.37.32* I purchased the premium on this platform but it doesn’t work especially to watch Ayyana Mane why is it only for this web series is it just because of the language or any other most of users have commented regarding this on there social media handle but it no response for them then why do you ask the users to get premium subscription isn’t it a real scam from your end. I really need refund for the hard earned money I spent on the premium subscription. I definitely don’t want to give even a 1 star rating also. ### 1/5 — 99% downtime, No Customer Support, but on time money deduction *2025-03-17, version 0.37.16* 1. First month was good but second month as soon as they deducted 299 rupees everything stopped working from day one 2. I am a computer engineer so I tried to resolve everything from my end but nothing worked. 3. I called the customer care they asked me to mail them the issue. 4. After multiple reminders over mail on 4th day they requested my phone number which they could have looked up in their database. 5. It has been more than 7 days now. No response yet. Do yourself a favour stay away from this app. ### 1/5 — Poor app and Full of Cheating *2025-03-11, version 0.37.16* OTTplay is a promising idea executed poorly, plagued by a clunky interface, frequent crashes, and an ineffective recommendation system. The app often fails to deliver relevant content, and the search function is unreliable. Despite advertising itself as an all-in-one streaming solution, it merely redirects users to other apps, requiring separate subscriptions, which defeats the purpose of an aggregator. Customer support is slow and unhelpful, making it frustrating to resolve issues. Overall, the experience feels unpolished and unreliable, making it hard to justify using OTTplay over individual streaming platforms. ### 1/5 — Please Don't Download *2025-01-24, version 0.37.05* I'm extremely disappointed with Otttply! The platform's user interface is clunky and outdated. The customer support team is unresponsive and unhelpful. I experienced frequent technical issues, including glitches and errors. The quality of services offered is subpar, and the prices are exorbitant. Overall, my experience with Otttply was frustrating and unsatisfactory. I would not recommend this platform to anyone. One star is even too generous for this substandard service. ## Most praised reviews (10 highest-rated) ### 5/5 — Very good. Platform amazing *2025-10-18, version 0.37.63* Good for discovering new stuff across platforms, but wow it's slow sometimes. Keeps suggesting reality TV even though I hate it. Search is frustrating. Too many random notifications. Great concept that needs better execution. ### 5/5 — Good *2025-10-13, version 0.37.63* I was skeptical about consolidated streaming apps, but OTT Play proved me wrong. The interface is clean, responsive, and doesn't feel cluttered despite having so many channels. My favorite feature is how seamlessly it switches between different platforms. Hotstar content loads just as smoothly as Zee5 - brilliant engineering ### 5/5 — Very Useful *2025-10-13, version 0.37.63* This app saved my entertainment budget! Instead of maintaining separate subscriptions for Hotstar, SonyLIV, Zee5, and others, I get everything through OTT Play. The interface is so smooth that I often forget I'm using a third-party app - it feels native and responsive ### 5/5 — Ott options are good *2025-07-01* Great and best price **Developer response:** Dear User, thank you very much for sharing your valuable & useful feedback. If you have other feedback or suggestions, please write to us at support@ottplay.com. We would love to hear from you! ### 5/5 — Ott options are good *2025-01-22* Good and watch easily **Developer response:** Dear User, thank you very much for sharing your valuable & useful feedback. If you have other feedback or suggestions, please write to us at support@ottplay.com. We would love to hear from you! ### 5/5 — Good oTT *2024-08-07* Wow Fantastic **Developer response:** Thanks for your love. If you have any questions, please contact us at support@ottplay.com. ### 5/5 — Ramesh Kumar Tharala *2024-07-31* Good **Developer response:** Thanks for your love. If you have any questions, please contact us at support@ottplay.com. ### 5/5 — 😎 *2024-07-29, version 0.34.89* So much entertainment in one platform ### 5/5 — User friendly app *2024-07-17, version 0.34.89* This is my go to app because i can watch different contents just on one platform and they have also upgraded their services from last time .If i an issue in app the customer service job is also commendable .They review the problem within a hour . ### 5/5 — One of a kind OTT platform - must have *2024-07-14* OTTplay has significantly improved my streaming experience by consolidating content from multiple OTT platforms into one convenient app. The user-friendly interface and sleek design make it easy to navigate through a vast library of shows and movies. One of the standout features is the personalized recommendations, which have introduced me to some fantastic new titles I might have otherwise missed. The app's ability to filter content based on genres, languages, and platforms helps tailor my viewing choices to my preferences. Overall, OTTplay is a fantastic tool for anyone who uses multiple streaming platforms and wants a centralized place to discover and manage their entertainment. Highly recommended for streamers looking to enhance their viewing experience! **Developer response:** Dear friend, we are really glad that you like our product. Your support and voice are very important to us. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*