# OUCU Financial Mobile — user reviews

> 56 indexed App Store user reviews of OUCU Financial Mobile by Ohio University Credit Union, rated 4.30/5 from 301 ratings.

- Source: https://appshunter.io/ios/app/oucu-financial-mobile/id841136151/reviews
- App overview in markdown: https://appshunter.io/ios/app/oucu-financial-mobile/id841136151.md
- Rating breakdown: 5★ 213 · 4★ 34 · 3★ 9 · 2★ 12 · 1★ 33

## Newest reviews (18 of 56)

### 4/5 — App has gotten better

*2026-06-23, version 50.10.62*

This app as well as the website has improved in recent times.  Still has room for further improvement, but headed in the right direction.

### 4/5 — Clean, clear, and easily usable!

*2026-04-18, version 50.10.62*

The app is clear, easy to use, and straightforward. Makes banking very easy!

### 4/5 — One little glitch

*2026-01-03, version 50.10.55*

Even before the most recent update at the turn of the calendar year and after updating to iPhones iOS 26, I cannot load responses to my feedback ticket. I get a error message that says it could not load my comments. Try again.

### 5/5 — The best

*2025-11-03, version 50.10.55*

The new update has made it so easy to access all of my banking information! Love it.

### 4/5 — Enjoy the new app besides should have account&routing on home page. Also oddly gets denied Kroger

*2025-10-26, version 50.10.55*

Once get use to it. It’s easier than old one

### 5/5 — Easy to use

*2025-10-25, version 50.10.55*

App works faster than my other banking apps & very easy to navigate. Nice to see credit card balance on same app with the recent update.

### 5/5 — Easiest Bank App Ever.

*2025-10-25, version 50.10.55*

I absolutely love OUCU. They make everything to do with banking so easy, from using the app to pay bills on line, to being able to deposit checks/cash after business hours through their ATM. Banking has truly never been easier. The app is super easy to navigate and so easy to use. You can literally do everything you need from the app. Apply for a loan, a credit card or transfer funds from one account to another, all with just a few taps.

### 5/5 — OUCU GOT IT RIGHT!

*2025-10-16, version 50.10.55*

The Updated App Is Much Smoother And Easier To Understand Plus Navigate! Thank You 🤝🏼

### 5/5 — A better app

*2025-10-12, version 50.10.55*

It took me a minute to figure it all out, but it definitely works better than the former app.

### 5/5 — Neat and Fresh

*2025-10-09, version 50.10.55*

The newly updated app is cleaner looking, tidy, and easier to navigate. Fresh colors make it attractive and fresh!

### 5/5 — A+

*2025-08-29*

I can quickly navigate the app, makes it super easy

### 5/5 — Great Financial Institution

*2025-08-19, version 50.10.55*

OUCU has always been my number one in all my financial dealings. You can’t get it wrong for choosing them over their competitors. The employees are professional and always willing to help their customers. Thank you for your wonderful services.

### 4/5 — The great update

*2025-08-13, version 50.10.55*

The update completely changed the app for the better with being more user friendly and all types of new features so I don’t have to wait on hold or drive up to the brick & mortar. Seems like it’s been awhile since I noticed changes on the app but they made up for any lost time. Good job to the Tech wizards who made it happen.

V/R

### 5/5 — Great!

*2025-08-01, version 50.10.55*

Love the new interface

### 5/5 — Great ability to multitask

*2025-07-19*

The new app is great to manage and perform multiple tasks in one sitting.  Easy to view accounts, transfer funds and setup future date transfers!  This app rocks!

### 5/5 — Easy Peasy

*2025-07-19, version 50.10.54*

The app made it super easy to pay my car loan and to set up recurring payments to the loan. I chose monthly, but you could choose anywhere from weekly to annually! Peace of mind knowing my car loan will pay off without my time input!

### 5/5 — The update

*2025-07-19, version 50.10.54*

The recent update is amazing

### 5/5 — Still Good to Go

*2025-07-09, version 50.10.54*

Liked the old layout but this one works once I got used to it. Still happy to be with OUCU!

## Most critical reviews (10 lowest-rated)

### 1/5 — Update?

*2026-02-02, version 50.10.55*

I’m getting a message that the app needs updated, but i have the most recent version. I even deleted the app from my phone and reloaded.

### 1/5 — Doesn’t work

*2026-02-01, version 50.10.55*

Says there is a new version need to update, click ok and it takes you to the App Store on apple.com. Search OUCU and it takes you to the same app.

### 1/5 — Can’t log in

*2025-07-01, version 50.10.53*

Ever since the new update I can’t log in to the app, but the exact same username and password works on the website

### 1/5 — New UI is terrible

*2025-06-24, version 50.10.53*

The new UI for the app is ugly, hard to navigate, and has too much useless information

### 1/5 — Useless

*2025-01-08, version 43.1.5*

The app won’t even open. I just get an error screen stating “It looks like there is an issue on our end. It's not your fault. Please try again in a little while.”

It has said this for nearly a year.

### 1/5 — Terrible

*2024-10-07, version 43.1.5*

Fix. Your. App

### 1/5 — App has taken a nosedive

*2022-12-15*

Increasingly poor performance. Remote check deposit functions are HIDEOUS at best. Whether auto-capture or manual, the app will no longer focus, checks are either declined for deposit, or worse, accepted, deposited, then rejects by the payer’s institution, resulting in unannounced retraction of funds. As iPhone evolves, the OUCU app devolves; and frankly, the OUCU continues to devolve as an institution. 
At least fix the daggone mobile app. Ugh. Shameful.

### 1/5 — Useless App if you can’t login after update

*2022-09-30, version 43.0.1*

App was updated now I can see my balances but if I try to login it just blanks the password and sits there

### 1/5 — Completely Worthless

*2020-01-23, version 40.2.7*

It is impossible to even get into this app. Either don’t bother with the app, or fix it!

### 1/5 — Won’t open

*2019-12-28, version 40.2.7*

I never had any trouble until the last update now it says it’s my WiFi or something but it’s not. My husband didn’t update and it’s working fine. Please fix!!

## Most praised reviews (10 highest-rated)

### 5/5 — Better

*2026-08-10, version 50.10.62*

Its great except for annoying Rate-us pop-up. So I rating it again

### 5/5 — Love it

*2026-06-30, version 50.10.62*

Super easy app to use. And the bank has great deals for auto loans, etc.

### 5/5 — Excellent App

*2026-06-17, version 50.10.62*

The app is super easy to use and doesn’t have any delays or bug bugs that I’ve noticed. It is a huge upgrade from the prior interface and I love it!

### 5/5 — Excellent customer service!

*2026-05-25, version 50.10.62*

Excellent customer service! Lindsey in the loan department is exceptional!

### 5/5 — Love this new upgrade!

*2026-05-21, version 50.10.62*

Easy to navigate, and I can get personal help whenever I need it.  Love OUCU!

### 5/5 — Service

*2026-05-06, version 50.10.62*

This Bank is top tier!

### 5/5 — Easy to manage

*2026-05-01, version 50.10.62*

The new digital banking platform has made it a quick and easy task to move money from one account to another as well as payments going outside of my credit union!

### 5/5 — A+

*2026-02-05, version 50.10.59*

A+

### 5/5 — So easy and straightforward

*2025-12-30, version 50.10.55*

Best banking app I’ve ever used.

### 5/5 — Great user experience

*2025-11-22, version 50.10.55*

What an upgrade! If you are a member get this app. It’s easy to use and so convenient

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
