# OuiCar • Location de voiture — Louer un véhicule pas cher

> Peer-to-peer car rental platform connecting individuals for affordable vehicle rentals. (iPhone/iPad app by OUICAR.)

- Source: https://appshunter.io/ios/app/ouicar-location-de-voiture/id611195699 (this page in markdown: same URL + `.md`)
- Developer: [OUICAR](https://appshunter.io/developer/611195702)
- Category: Travel
- Price: Free
- Rating: 4.70/5 from 313 App Store ratings · 102 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 74 MB
- Languages: American English, French (France), European Spanish
- Released: 2013-03-09
- Data updated: 2026-08-18
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ouicar-location-de-voiture/id611195699/reviews.md

## What is OuiCar?

CHEAP CAR RENTAL NEAR YOU
Need to rent a car ? OuiCar is the pioneer of car rental between individuals anywhere in France at the best price. Today over 1 million users trust each other. The concept is simple : you find the car you need, you book online, the owner hands you the keys and let’s go !    

All vehicles rented via OuiCar are insured without additional charges by our partner AXA. The rentals not only beneficiate from a multirisk insurance but also from a 24/7 assistance. OuiCar is an alternative to carpooling in case you want to use a car on a regular basis or just for a little trip. The app allows you to find a vehicle easily near you, to follow up your requests, increase reactivity thanks to notifications, and contact the owner directly through the chat.

YOU HAVE A CAR AND WANT TO EARN SOME MONEY ?
Renting out your car on OuiCar can make you up to 600€/month. The AXA insurance protects you in case of theft, accident and breakdown.
All is planned : in case of fine during rental, the renter is held responsible, you are informed as soon as you receive a new request and you can answer quickly without ever missing a rental.
The app includes as well the management of your ad and more particularly the update of your availabilities.

CONTACT US
Don’t hesitate to share your opinion or ideas with us by email at contact@ouicar.fr
Facebook : http://www.facebook.com/Ouicar
Twitter : https://twitter.com/ouicar
Instagram : https://www.instagram.com/ouicar

## Key features

- Rent cars from individuals
- Find vehicles near you
- Book online
- Insured rentals
- 24/7 assistance
- Earn money renting your car
- In-app chat with owner

## What do users think of OuiCar?

Overall sentiment: neutral

**Pros**

- 👍 Simple and intuitive app
- 💰 Good value for money
- 🤝 Friendly and responsive owners
- 🚗 Wide selection of vehicles
- 🌳 Eco-friendly car sharing concept

**Cons**

- 🐛 App bugs and malfunctions
- 🕰️ Lack of responsiveness from customer service
- 💳 High commission fees for owners
- 🤷‍♂️ Unclear policies and procedures
- 🚫 Unreliable rentals due to last-minute cancellations

**Commonly reported bugs**

- API key issues causing search problems
- Incorrect vehicle details displayed in app
- Reservation cancellation and refund issues
- Inability to delete account
- Compatibility problems with non-French driver's licenses

**Most requested features**

- Ability to modify/extend reservations
- More detailed vehicle history and reviews
- Improved search and filtering options
- Streamlined check-in/check-out process
- Better communication between owners and renters

## Recent user reviews (10 of 102)

All indexed reviews: https://appshunter.io/ios/app/ouicar-location-de-voiture/id611195699/reviews.md

### 4/5 — Problème d’API Key sur la recherche

*2024-08-11, version 8.37.2*

Lors de la recherche sur l’application je rencontre un problème sur la clé api qui est mal formaté, je pense que c’est sûrement un souci du côté de votre client de recherche ou vos clés d’api en interne

### 3/5 — Refund

*2023-10-28, version 8.36.0*

Few weeks ago I made a booking for a car which broke down a day after. I had to book another car and I have been refund less the the half of the booking for using 1 day instead of 7.
I have send a mail to OuiCar which only reply « we have processed the refund already » so no way to discuss the refund which is totally unfair as the break down was to my fault.

### 5/5 — A recommander

*2023-09-18*

Je ne connaissais pas cette application pour la location de voiture Première expérience donc et une entière satisfaction Loueuse gentille et disponible Véhicule conforme aux descriptions et rapport qualité prix imbattable Véhicule arrivé direct à la maison et récupéré au même endroit Les contacts via le site avec le loueur sont réactifs pourtant nous n avions nous pas toujours de connexion Bref à renouveler rapidement

### 1/5 — DÉCEVANT

*2023-08-30, version 8.34.0*

Je suis propriétaire sur OuiCar depuis de nombreuses années et je n’avais jamais eu de problème jusqu’à maintenant… la gestion a vraiment mal évolué, OuiCar me doit plus de 2000€ de frais de réparation depuis plus de 8 mois. Ils ont accepté de me rembourser suite à un sinistre, mais n’ont pas réussi à prélever l’argent au locataire (qui a bloqué les prélèvements..). Je me retrouve avec un trou immense dans mon compte bancaire. Comme si ce n’étais pas assez, OuiCar ne répond plus à mes mails et ne traitent plus mes nouveaux sinistres… je me retrouve donc avec une voiture abîmé, et des réparations payés de ma poche. Je suis obligé de retirer la voiture de l’application, sinon, ma voiture finira HS et dieux sait combien de temps je vais devoir attendre votre remboursement ! Bref, j’ai pris un avocat qui essayer de récupérer mes 2000€ mais si l’avocat me coûte plus cher, j’y serai forcément perdant… je vous conseil vraiment de ne jamais passer par OuiCar, locataire ou propriétaire, vous y perdrez beaucoup. En tant que locataire, vous avez 1000€ de franchise, donc si vous frottez une roue contre un trottoir, vous perdrez minimum 500€ de l’histoire, donc, passez votre chemin.

### 1/5 — OuiCar stole money from my account

*2023-08-30*

I used OuiCar to rent a utility van to move. I rented the van one week prior to my moving date, and validated my drivers license, insurance, etc. I received the confirmation email from OuiCar stating my insurance and reservation were valid. The morning of my reservation, while sitting in the car with the moving van renter, about to start the trip, OuiCar cancelled my reservation. The owner of the van, nor I, cancelled, OuiCar cancelled the reservation. As OuiCar cancelled the reservation within the hour of the start time, OuiCar also refused to refund me any money, per their cancellation policies, even though OuiCar themselves cancelled. Not only did OuiCar steal from me, they also ruined my moving day. OuiCar stole money from me and I’m still fighting to get it back. So far this sham company has done absolutely nothing to assist. In the end, OuiCar stole money and time from me, and has horrendous customer service. OuiCar has caused me severe stress, and also caused stress for their users who rent their vehicles. I will fight this company every single day until I receive the money stolen. If you need a reliable rental, please use another means of renting and do not trust OuiCar. It will save you money and stress.

**Developer response:** Hello. It is not possible for us to find your account with the information in your message or nickname. Please write to reclamation@ouicar.fr, we will explain you the reason for this cancellation with penalty fee (which seems to demonstrate non-compliance with our general conditions).

### 5/5 — Geniale

*2023-08-15, version 8.32.0*

une application parfaite et très utile

### 1/5 — Un gros de bug de l’appli ma fait passé à côté d’une location

*2023-08-13*

ÉDIT, à nouveau même bug en ce 12 et 13 août, impossible pour la personne de louer mon véhicule, je passe cette fois à côté de 90€, le service client s’en fou, et je n’ai toujours pas pu faire ma première location de mon véhicule !!! C’est grave quand même !!!

Le 14 juillet, j’avais mis mon véhicule pour la première fois sur l’application la semaine d’avant pour le louer quand je ne m’en sert pas, et donc le fameux 14 juillet je reçois plusieurs demandes pour me louer mon véhicule soit sur le WE, soit pour la soirée, j’échange avec chacun et choisi une personne à qui je vais louer ma voiture, seulement la personne n’arrive pas à finaliser l’achat. Je lui dis d’appeler le service client qui lui dis que c’est normal, l’appli bug et ils savent pas quand elle re fonctionnera, la personne avait besoin du véhicule pour le soir même (3h après), et donc 1h avant, l’application ne fonctionnant toujours pas il a été contraint d’annuler la demande. Je passe à côté de 35, ce qui aurait pu bien m’aider, et Oui Car me réponds « Nous somme navrés pour cette expérience désagréable » rien n’est proposé pour me dédommager de l’argent qu’ils m’ont fait perdre à cause de leur application défaillante. C’est juste inadmissible et ça ne donne pas envie de rester sur l’application, si ça m’arrive une seconde fois ça sera aurevoir !

**Developer response:** Bonjour Carine, 
Effectivement nous avons subit un problème technique qui a engendré des complications pour les locations prévues. 

Je vous invite à nous communiquer le numéro de la location concernée au service clients par mail à contact@ouicar.fr afin qu'on puisse l'analyser svp

### 5/5 — Bonne application

*2023-08-10, version 8.32.0*

Bon rapport qualité prix

### 5/5 — Super app!

*2023-08-04, version 8.30.0*

I rarely rate apps but I’m really impressed with this one. So easy to use and the layout is very clear 👍👍👍

### 5/5 — Une vraie démarche éco responsable

*2023-07-30, version 8.30.0*

La Voiture Mutualisée. Ouicar est un super concept pour éviter de s’endetter d’une voiture garée les trois quarts de la semaine et pouvoir se déplacer en toute souplesse à un prix raisonnable exactement en fonction de ses besoins.

## Frequently asked questions about OuiCar

### What is OuiCar?

OuiCar is a car rental platform that connects individuals for renting vehicles. It allows users to find and book cars from private owners at competitive prices across France. It also provides a way for car owners to earn money by renting out their vehicles.

### How does car rental work on OuiCar?

The process is simple: you find the car you need, book it online, and the owner hands you the keys. All vehicles rented through OuiCar are insured by their partner AXA and come with 24/7 assistance.

### Is car rental on OuiCar safe?

Yes, all vehicles rented via OuiCar are insured without additional charges by their partner AXA. This insurance covers multirisk protection and is complemented by 24/7 assistance for peace of mind.

### Can I earn money by renting out my car?

Yes, you can rent out your car on OuiCar and potentially earn up to 600€ per month. The AXA insurance protects you in case of theft, accident, or breakdown, and the app helps manage your ad and availabilities.

### What are the costs associated with OuiCar?

The app itself is free to use, and the description implies that the rental costs are determined by the car owners. Insurance is included without additional charges for renters, and owners benefit from insurance protection.

## Version history (last 5 releases)

### 8.37.2 — 2023-11-10

In this new version, we continue to develop and improve our product to meet your expectations.

### 8.37.1 — 2023-11-09

In this new version, we continue to develop and improve our product to meet your expectations.

### 8.37.0 — 2023-11-08

In this new version, we continue to develop and improve our product to meet your expectations.

### 8.36.0 — 2023-09-28

With this new version, we've added a button for accessing photos in the details of your trip.

### 8.35.1 — 2023-09-19

Fix an issue that could occur when connecting.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*