# OUR COMMUNITY MOBILE BANKING — user reviews > 25 indexed App Store user reviews of OUR COMMUNITY MOBILE BANKING by OUR COMMUNITY FEDERAL CREDIT UNION, rated 4.57/5 from 86 ratings. - Source: https://appshunter.io/ios/app/our-community-mobile-banking/id1177111168/reviews - App overview in markdown: https://appshunter.io/ios/app/our-community-mobile-banking/id1177111168.md - Rating breakdown: 5★ 68 · 4★ 10 · 3★ 0 · 2★ 2 · 1★ 4 ## Newest reviews (5 of 25) ### 2/5 — Get the app first *2026-08-13, version 10.00.23* I wife and I were considering joining this credit union, without in mind, I attempted to put the app on my phone and my iPad. My problem is that my phone is a dinosaur and it won’t let me put the app on my phone. It’s not capable of it.! Maybe I’ll leave my credit union, maybe I won’t! My existing credit union their app says current with my phone I do not have to spend $1500 for a new phone to make it work! ### 2/5 — New UI looks good but is confusing *2023-03-26, version 10.00.4* Fresh new look but makes the app annoying to use… ### 2/5 — Won’t open *2022-08-03, version 9.01.69* Ever since the update 2 days ago the app will not open. ### 2/5 — Things were better before *2020-02-03, version 9.01.6* Things are a mess. No longer showed pending transactions. Payments so joy come out on time. Unthought this was suppose to be an update not a down grade. ### 1/5 — Update it! *2019-08-14, version 4.6.199* Update the app ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible bank - probably a scam *2026-03-25, version 10.00.19* Completely screwed me over when I deployed in the military. They told me I had all my payments squared away prior to deployment, but they charged me 1 cent interest during my deployment, and then sent me to collections for that single cent. Even after calling them and explaining to multiple managers my situation, they told me it was my fault for not understanding interest. That 1 cent really screwed my credit score since they chose to pursue it snd try to get interest on it. Not only that but my personal information has been leaked twice from this bank and they have no contact information listed online to tell them about it. Even the social media links on their website lead nowhere. They do not want you to contact them. This bank will exploit you and sell your information in my own experience. I would proceed with caution. My ### 1/5 — Face ID broke *2020-06-30, version 9.01.24* I reset my phone and Face ID stopped working, no matter what I try I can’t get it working again. Every other app on my phone worked fine after logging in once. ### 1/5 — Constantly Crashes *2020-05-23, version 9.01.24* App crashes and/or looses connection at every turn. I have tested my internet speed and it is more than adequate. ### 1/5 — The old app was better. *2020-03-18, version 9.01.13* Every single day this app has to “establish a secure channel” and won’t open for hours. It’s infuriating when you just want to quickly check your balance and the dumb app won’t even open. ### 1/5 — Pending Charges No Longer so *2020-02-13, version 9.01.6* Looks like the available balance decreases but there is no way to see the charge that decreased it like the previous version could. ### 1/5 — Things were better before upgrade *2020-02-08, version 9.01.6* Things are a mess. The app use to be easier and quicker to use and you can no longer see any pending transactions which is a big inconvenience. Things need to be fixed. ### 1/5 — App doesn’t appear to work *2020-01-25, version 9.01.6* Downloaded the new app and followed the instructions but still getting the “...incorrect information...” pop up message. ### 1/5 — What is going on *2020-01-22, version 9.01.6* This update is terrible and now I can’t login to my account at all. ### 1/5 — Update broke everything *2020-01-21, version 9.01.6* Nothing works on the update ### 1/5 — Pathetic *2020-01-21, version 9.01.6* The update didn’t solve any issues. Horrible banking experience. ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic Service and Extraordinary People *2021-12-20, version 9.01.51* I can’t say enough wonderful things about this app and OCCU! ❤️ ### 5/5 — Excellent APP finishes work with very few taps *2020-10-19, version 9.01.31* Logs in with facial ID and no fuss! ### 5/5 — Love the app *2020-07-24, version 9.01.31* I have only had the app a few days now but I am so in love, I have banked with them for nearly 5 years now and this makes me so happy they have Apple Pay with the app 😍 this makes it so much easier and knowledgeable all around! Super easy to navigate. 10/10 recommend OCCU ### 5/5 — Great App *2020-07-05, version 9.01.29* Clean and easy to use! One of the best banking apps out there! ### 5/5 — Easy app to use. *2020-05-15, version 9.01.24* This app is a breeze to use ### 5/5 — Great! *2020-03-31, version 9.01.13* Easy to use. User friendly. Nice to have everything in one place! ### 5/5 — I love it *2020-03-25, version 9.01.13* Great app. Easy to use. Always there when I need it. Thanks so much. ### 4/5 — Ok *2020-09-18, version 9.01.31* I can’t get my Face ID working ### 4/5 — App *2020-03-11, version 9.01.13* Love the app, but don’t like I can’t see pending charges. ### 3/5 — So-so Update *2020-02-18, version 9.01.11* The upgrade itself was fine. The biggest disappointment was losing any viewing of pending charges. The menu shows that I can filter by pending, however that isn’t true. Bring back pending! Then it’s a five star app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*