# OUR Credit Union Mobile — user reviews > 23 indexed App Store user reviews of OUR Credit Union Mobile by OUR Credit Union, rated 4.80/5 from 1,642 ratings. - Source: https://appshunter.io/ios/app/our-credit-union-mobile/id6457547288/reviews - App overview in markdown: https://appshunter.io/ios/app/our-credit-union-mobile/id6457547288.md - Rating breakdown: 5★ 1,465 · 4★ 97 · 3★ 27 · 2★ 12 · 1★ 41 ## What do users think of OUR Credit Union Mobile? Overall sentiment: positive **Pros** - 👍 User-friendly app - 🚀 Convenient mobile deposit - 💡 Customizable main screen - 👍 Slick and intuitive design **Cons** - 🐛 Issues with downloading/installing the app - 🔍 Missing information about pending transactions **Commonly reported bugs** - Login screen freezes - Incompatibility with older devices **Most requested features** - Dark mode option - Improved check deposit image capture ## Newest reviews (8 of 23) ### 5/5 — New look is great *2023-11-10, version 3.7.0* It was a bit overwhelming at first, but after editing what appears on my main screen the new app works great. ### 5/5 — User friendly online banking tool *2023-11-10, version 3.7.0* Easy to use with a slick design, very excited about this new enhancement! ### 5/5 — Excellent! *2023-11-08, version 3.7.0* Wonderful update! Easy to use and looks great. ### 5/5 — New look is great *2023-11-08* It was a bit overwhelming at first, but after editing what appears on my main screen the new app works great. ### 5/5 — Awesome App *2023-11-08, version 3.7.0* Most user friendly app I’ve ever used!! ### 5/5 — Great App! *2023-11-08, version 3.7.0* The new app works great! ### 5/5 — Great App! *2023-11-07, version 3.7.0* The new OUR Credit Union app is fantastic. Very intuitive! ### 5/5 — Great app *2023-11-07* This app does is a wonderful upgrade. ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest update broke the app *2026-05-30, version 3.34.1* App will not launch with the newest update ### 1/5 — Trash credit union app *2025-11-02, version 3.17.0* The fact that this app requires IOS 17 or higher is garbage I can no longer check my balance because my phone only gets the previous update 17 iOS doesn’t work on my i phone 8. ### 1/5 — Not Able to Download *2023-11-30, version 3.8.0* I can’t “get” this app, I’m only able to “open” it. Every time I want to check my account I have to go to the App Store, search for the app, “open” it. I want to download this app onto my phone but see no way to do that. When I tap the link for app support it takes me to the credit union. There are decent reviews since the revamp, but unfortunately it doesn’t seem to be working right for me. ### 3/5 — Latest Update Made App Inaccessible *2026-06-02, version 3.34.1* I was forced to update the app to continue viewing my account information, but when I updated, the app will no longer launch :( it always has been a great app and I hope to see this issue resolved soon! ### 4/5 — Something’s missing? *2023-11-17, version 3.8.0* New app layout is good, but I’m not seeing anything about “pending” transactions. Maybe it’s somewhere, but I can’t find it… ### 5/5 — Excellent! *2026-05-06, version 3.33.0* This app is so easy to use and I love the layout and look. The upgrades are awesome! ### 5/5 — Service on line *2026-03-14, version 3.32.0* happy with how easy it is to use ### 5/5 — The best - OUR Credit Union *2026-02-11, version 3.30.2* I love the mobile app. So easy to deposit a check and not have to drive anywhere! ### 5/5 — Love the app! *2025-12-03, version 3.29.0* Over the years the mobile app has just become better and better. It’s user friendly, and offers so many different options and benefits. Couldn’t be happier! ### 5/5 — The best *2025-06-05, version 3.23.1* Mobile deposit is the best for those that don’t live nearby the credit union. ## Most praised reviews (5 highest-rated) ### 5/5 — Best Bank I’ve known. *2024-04-20, version 3.11.2* I’m in good Hands with my Bank “ Our Credit Union “ ### 5/5 — Mobile deposit *2024-03-28, version 3.10.3* Thank you for this service it is a true convenience. It was well designed and straight forward to complete! ### 5/5 — Check deposit *2023-11-18, version 3.8.0* The only issues besides learning the new App flow is easy in capturing the check image in the mobile deposit ### 5/5 — Not good *2023-11-13, version 3.7.0* I hate the app ### 5/5 — Awesome! *2023-11-10, version 3.7.0* The new app is awesome! It’s easy to use and customizable! Love it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*