# OurDuncanville > Connect to city services, submit and track non-emergency requests. (iPhone/iPad app by City of Duncanville.) - Source: https://appshunter.io/ios/app/ourduncanville/id6444295188 (this page in markdown: same URL + `.md`) - Developer: [City of Duncanville](https://appshunter.io/developer/1653669274) - Category: Utilities - Price: Free - Rating: 4.57/5 from 7 App Store ratings - Age rating: 12+ - Requires: iOS 15.0 · 29 MB - Languages: Arabic, English, French, German, Italian, Korean, Portuguese, Russian, Chinese, Spanish and 3 more - Released: 2022-11-16 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ourduncanville/id6444295188/reviews.md ## What is OurDuncanville? The OurDuncanville app allows residents and businesses to conveniently connect to City of Duncanville city services. Use OurDuncanville to submit and track non-emergency service requests, get real-time updates, and find information with ease. The Maps feature will also let you know about other requests and work being done in Duncanville. Sign up for an OurDuncanville account today and get immediate access to city services and request tracking. FEATURES • Create an account to track your service requests and get local, relevant info • Submit new service requests • Take a photo and submit it with your request to improve accuracy • Pinpoint a location on the application map • Check the status of existing requests and the time it will take to be resolved • Discover other requests in your neighborhood Made to serve the City of Champions! ## Key features - Submit and track service requests - Attach photos to requests - Pinpoint locations on a map - View request status and resolution times - Discover neighborhood requests and work - Create an account for personalized info ## Frequently asked questions about OurDuncanville ### What is OurDuncanville? OurDuncanville is a mobile application designed to help residents and businesses connect with the City of Duncanville's services. It allows users to submit and track non-emergency service requests, view real-time updates, and find local information. ### How do I submit a service request with OurDuncanville? You can submit a new service request directly through the app. The app allows you to pinpoint a location on the map and even attach a photo to your request to improve accuracy and provide more context. ### Can I track the status of my service requests in OurDuncanville? Yes, OurDuncanville enables you to track the status of your existing service requests. You can also see estimated resolution times, keeping you informed about the progress. ### Does OurDuncanville have ads? No, OurDuncanville does not contain advertisements. The app is free to use and does not display any ads to its users. ### What devices does OurDuncanville support? OurDuncanville is available for iPhone and iPod devices. It is designed to run on these iOS platforms. ### How often is OurDuncanville updated? The latest version of OurDuncanville is 5.16.0, and it was last updated on February 25, 2024. This indicates regular updates to improve functionality and address any issues. ### What is the age rating for OurDuncanville? OurDuncanville has an age rating of 12+. This suggests that the content and features are considered appropriate for users aged 12 and older. ### What do users like about OurDuncanville? Users appreciate the convenience of connecting with city services and the ability to easily submit and track non-emergency requests. The map feature for pinpointing locations and discovering neighborhood work is also a valued aspect. ## Version history (last 3 releases) ### 5.16.0 — 2024-02-25 - Bug fixes - Upgraded iOS version ### 5.13.0 — 2023-04-27 - Improved request form UI to support block submission option - Added link to Manage Account from user profile - Bug fixes ### 5.10.0 — 2022-11-16 No release notes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*