# OurEdge (formerly EyeRate) — Employee App

> Employee recognition and bonus app driven by customer feedback. (iPhone/iPad app by EyeRate Inc..)

- Source: https://appshunter.io/ios/app/ouredge-formerly-eyerate/id1628137367 (this page in markdown: same URL + `.md`)
- Developer: [EyeRate Inc.](https://appshunter.io/developer/1628137369)
- Category: Finance
- Price: Free
- Rating: 3.99/5 from 74 App Store ratings · 47 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 47 MB
- Languages: English
- Released: 2022-06-30
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ouredge-formerly-eyerate/id1628137367/reviews.md

## What is OurEdge (formerly EyeRate)?

Join over 150,000 service employees using Edge to earn more through exceptional service. Get recognized with customer feedback, boost online reviews for your business, and unlock cash bonuses every time you're mentioned

## Key features

- Earn more through customer feedback
- Get recognized for exceptional service
- Boost online reviews for your business
- Unlock cash bonuses
- Track customer mentions

## What do users think of OurEdge (formerly EyeRate)?

Overall sentiment: mixed

**Pros**

- ✨ Great for earning extra income
- 👍 Easy to use app
- 💖 Wonderful customer service
- 🚀 Quick issue resolution
- 😊 Friendly and professional support
- 💡 Innovative concept for employee rewards
- 🤩 Social feed feature is entertaining
- 💯 App is a game changer for employees
- 🌟 Helps track earnings and feedback

**Cons**

- 🐛 App won't open/glitches
- ❌ Cannot log back in
- 🤔 Password reset issues
- 📉 App updates poorly
- 💸 Money not received
- 🚫 No way to recover forgotten password
- 🚧 Difficult cash-out process
- ⚠️ Profile update issues
- ⏳ App unavailable for weeks
- ⚪ White screen on launch
- 🚫 Unclaimed money not visible

**Commonly reported bugs**

- App glitches and won't open
- Login fails, password reset link not received
- Reviews not updating without customer support
- Money not received after providing card details
- Cannot update profile
- App frequently unavailable/unresponsive
- White screen on app launch
- Cannot access earnings
- App does not load any information

**Most requested features**

- Smoother login process
- Improve app update reliability
- Allow profile updates for nicknames
- Fix issues with unclaimed money visibility

## Recent user reviews (10 of 47)

All indexed reviews: https://appshunter.io/ios/app/ouredge-formerly-eyerate/id1628137367/reviews.md

### 1/5 — App won’t open!!

*2025-10-08*

i’ve used this app for 3 years and now whenever i click on it, it glitches non stop. I tried deleting app, redownloading it and the same problem over & over again! I have $ that i cannot access on there because of this weird glitch.

### 1/5 — Can't even log back in.

*2025-10-04, version 4.32.0*

Won't take my password and when I try to change my password it can't even send a "magic link" there words not mine for a change password link. Only thing magic about it is it won't appear in my email.

### 1/5 — Disappointing

*2024-09-20, version 4.2.1*

This app does a horrible job updating. I’ve had to contact customer support just for reviews to be updated and it’s happening again. I should not have to contact customer support just for reviews to be updated.

### 1/5 — Bad service

*2024-08-30, version 4.2.1*

I never got my $30 after I gave em the last 4 digits of my card TWICE. Smh

### 1/5 — Disappointing

*2024-08-29, version 4.2.1*

This app is extremely disappointing to have to use. If I forget my password there is literally no way to log back in. There should be a smoother log in process

### 1/5 — Unfortunate

*2024-06-10, version 2.2.6*

Would be a great app if there wasn’t so many hoops you had to jump through to cash yourself out. Is a great tool for employers to dangle imaginary carrots in front of your face..yay capitalism 🙄

### 5/5 — Thank you!

*2023-10-09, version 1.20.0*

Vivian helped me fix an issue I needed handled! Thank you for the prompt response.

### 5/5 — Customer service

*2023-10-02*

Vivian was very helpful with all of my questions and took the time to explain the answers in a way I could understand. Very friendly and fast!

### 1/5 — I can’t update my profile

*2023-09-24, version 1.20.0*

I can’t even update my profile, especially when clients shorten my nickname and I can’t even get me reward for a review about me.

### 5/5 — Shout out Vivian!

*2023-07-26*

EyeRate is a great system on allowing us to obtain an extra source of income. Whenever I required assistance, Vivian was extremely helpful and efficient. Response times were less than 2-3 minutes and she was able to resolve any issues I had quickly. Thank you, Vivian!

## Frequently asked questions about OurEdge (formerly EyeRate)

### What does OurEdge do?

OurEdge is an employee app designed to help service employees earn more by leveraging customer feedback. It allows employees to gain recognition for their service, contribute to improving their business's online reputation, and receive cash bonuses based on positive customer mentions.

### How do I earn money with this app?

You can earn money by providing exceptional service that leads to positive customer feedback and mentions. The app helps you get recognized for your performance, which can unlock cash bonuses. It also aims to boost online reviews for your business, indirectly benefiting your earning potential.

### Is OurEdge free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting a free model for employees.

### Who is this app for?

This app is primarily for service employees who want to enhance their earnings and professional recognition. It's particularly useful for individuals working in customer-facing roles where service quality directly impacts customer satisfaction and business reputation.

## Version history (last 5 releases)

### 4.46.0 — 2026-08-10

Security fixes

### 4.44.0 — 2026-07-10

Added NPS Survey to gather user feedback

### 4.41.0 — 2026-05-07

security fixes and updates

### 4.40.0 — 2026-02-20

updates related to sdk requirement and new glass theme

### 4.37.0 — 2025-12-31

fixed with a new architectural update and ui fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*